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IPH8010 DVR random screen black

After receiving a DVR upgrade to the IPH8010, I have been experiencing a randomly occuring issue with the loss of video.  The video appears to flash  Black -- Picture -- Black within a second.  It always flashes the black screen twice and as far as I can tell, happens on any channel.  The only diffe

Questions

 • U-verse TV Equipment

1.4K

13

0

0

Terrible sound quality when tuned to AXS TV.

When tuned to axs tv, the sound quality is terrible. Sounds like a very low quality internet stream, even though its supposed to be HD audio. All other channels sound high definition, except for ads TV.

Questions

 • Watching U-verse TV

35

3

0

SHO-TMC-FLIX has Disappeared from UVerse 300 On Demand

I've had UVerse 300 for 10 years and on 8/15/20 I no longer could access SHO-TMC-FLIX OnDemand MOVIES in Standard Definition. I still have access to SHO OnDemand Series & Sports & New ... but the OnDemand MOVIES have disappeared.  I can still access SHO Movies in the Guide Section ...

Questions

 • Watching U-verse TV

206

10

Stingray Music frequently freezes

Frequently, in the middle of playing a song on a Stingray channel, the app freezes, and I need to exit the music application and restart it. Sometimes, this fix will last for days, but more often, it only lasts for a half-an-hour or less. I have notified the Stingray support of this same issue. C

Questions

 • Watching U-verse TV

81

1

0

Connecting Samsung Smart TV to my AT&'T Wireless Internet

I have tried all instructions that I found on line and still 2 of my Samsung Smart TV's have failed to connect to the AT&T internet. This is very frustrating as it keeps failing to connect. I have tried by choosing my wireless home network name with the password and tried by using WPS and still no

Questions

 • AT&T Internet Equipment

143

3

0

Sonos Beam - sound quality very low with AT&T Uverse cable

I have a Sonos Beam, Samsung Smart TV (purchased in late 2017), and AT&T Uverse cable. When I use a streaming service such as Netflix or Hulu, the sound through the Sonos Beam is excellent, can get very loud. However, when watching regular cable tv, the sound is very low. I've checked all my Samsung

Questions

 • Watching U-verse TV

237

1

0

Installed Uverse TV with Spectrum internet ... TVs working fine, Unable to connect to any Uverse streaming service

So I think I've made a huge mistake.I have a roommate, and we decided to split the cost of utilities.He has Spectrum Internet in his name and I just had Uverse installed in my name.We're able to watch TV fine, but using any app such as HBO Go, Showtime Anytime, etc., it's not working

Questions

 • U-verse TV Equipment

1.1K

3

0

U-Verse TV APP *** 4/15/20 update resolved issue***

​​@ATTHelp I am submitting for my mother. after troubleshooting for her.... We are having a crashing issue on the U-Verse App. Using updated iPad pro. OS 13.4.1 I am connecting through a strong AT&T u-verse wifi singnal. Your App has always worked fine for over a year until a few weeks ago. The is

Questions

 • Watching U-verse TV

398

2

0

Baby TVHD channel?

When did this come to channel 1398?   [Subject edited for better exposure]

Questions

 • Watching U-verse TV

1K

4

0

0

Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

Questions

 • U-verse TV Equipment

424

2

0

0

AT&T-DirecTV-Uverse Complaint

I got sold a DirecTV package that was cable and Internet that couldn’t meet its commitment and criteria for what I signed up for. I canceled the service and was charged for early termination fees. I canceled right away once all the techs came out to my home on multiple occasions to see if they could

Questions

 • U-verse TV Account

138

1

0

0

The Most Daring Hours of TV ... Ever

"It's OK, we don't have to talk".   So began the most recent episode of Sam Esmail's Mr Robot. And it was followed by – well – nobody talking. 405 Method Not Found contains just two lines of dialogue, bookended by one of the most spectacular – and least chatty – episodes of the series yet.   Rid

Questions

 • TV shows

603

0

0

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

29

0

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

57

2

0

Account Suspension Stopped - Charged for Service

I had to suspend my service over 6 months ago due to a house fire. 5 days after the fire I called to suspend the service. Apparently the agent told me that the suspension only lasts 6 months. So now you're charging me $230/mo. claiming that the charges are valid because the agent told me during t

Questions

 • U-verse TV Account

12

1

0

WatchTV - Device and Browser Troubleshooting

WatchTV Solutions & Troubleshooting Steps Can't stream? Not to worry, we have some easy solutions that you can try below.   Ever forget your password? We sign into so many sites it's hard to keep track of them. Reset your AT&T Password now.    WatchTV Solutions &

Questions

 • Streaming WatchTV

351

1

0

0

TV picture quality varies

I have an HD smart TV and am connected wirelessly to ATT internet. In the last few months, picture quality for streaming video, especially on Amazon, has been terrible. It's very fuzzy or pixilated. Sometimes it starts out that way and gets better, but not always. I find this most often with Amazon

Questions

 • AT&T Internet Features

117

1

0

0

CANCEL U-VERSE BUT KEEP WIFI

I want to cancel cable, and keep wifi. very simple. can someone walk me through how to do this myself since i cant get an actual human on the phone. my bill is 100$ more, yet my uverse has not even been working for weeks . "uverse is unavailable at this time", i tried everything. i want it entirely

Questions

 • U-verse TV Account

36

1

0

audio delay on NBC - missed the entire golden globes, 30 min on the phone with ATT, no help - ATT has the worst costumer service.

I have been trying to watch the golden globes and it's impossible due to the audio delay. Tried to call ATT costumer service, talked to 3 different people, and the last one just left me on the phone. Wasted 30 min on the phone and missed the complete show. Every time I try to watch something live us

Questions

 • Watching U-verse TV

6

2

0

voice activation for vision impaired

Is there a remote control available for UVerse for use by the visually impaired? I see them for sale and want to purchase the correct model.  Thanks!

Questions

 • U-verse TV Account

9

1

0

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