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Cable issues have never stopped

We have had a Uverse Triple Bundle Plan since November 2013.Our Cable has had major problems since day 1. We have had constant problems on multiple TV's which have never been resolved. There have been mulitple tech appointments and they never seem to fix anything. All of whom have been nice and arri

Questions

 • U-verse TV Equipment

333

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New Development Services

I am looking for info on setting up AT&T Fiber optic services on a new development in St. Louis. MO.

Questions

 • AT&T Fiber Installation

21

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Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

17

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Uverse Internet Nightmare

Hello AT&T Forum Community, I have been dealing with a major issue the past few months and would like to share my story. I have been a happy AT&T Uverse customer since 2012, having internet and TV at 3 different residences with no issues. My experience at my current residence has been a nightmare. I

Questions

 • AT&T Internet Plans

305

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horrible service outage and no response from ATT

This has been going on since early sunday morning. It is now wednesday and still no service. I go by where the service trucks are and nothing 4 guys just standing around or no one there at all. I have one that  needs the internet for college and I use it for work. Not to mention that all the fall sh

Questions

 • U-verse TV Account

461

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AT&T now shipping "refurbished" remote controls, gross

AT&T just keeps finding ways to be even cheaper, and really just be pennywise and pound foolish.   I got a replacement STB("refurbished" like all equipment now) and it came with a "refurbished" remote control. I use the word "refurbished" in quotes because I'm fairly certain at&t do

Questions

 • U-verse TV Equipment

14

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Can't pick my premium channel

Upgraded my plan several months ago to include a premium channel, but every time I try choose HBO I can't get past the https://attwatchtv.com/verify page where I'm suppose to text a random word to 2884. I send the text and nothing ever happens. Tried calling support a few months ago, was on the phon

Questions

 • Account Features

24

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Can move residence with Uverse? Or need to switch to ATT TV?

Hello - if I am moving residences can I still keep Uverse? Or is that considered new and need to switch to new ATT TV (since not offering Uverse to new customers). Also, is channel numbering scheme same between Uverse vs ATT TV? For example is ESPN HD still 1602 on ATT TV as it is on Uverse? Uver

Questions

 • U-verse TV Account

89

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I am paying more money for internet than I agreed to, and every representative I talk to gives me a different answer

Let me preface this story, I got the AT&T 300 Mbps internet plan for my new apartment. The rate I was promised was somewhere around $60/mo. to have the internet with a data cap at 300 Gb, but I was told I would get the $10 monthly equipment fee waived. Well they had not waived the equipment fee, so

Questions

 • AT&T Internet Plans

34

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pace5268 and uverse tv with velop mesh network

I am having the same problem as well. I have the 5268 because I need the coax connection for my STBs (for now - probably could get the "wireless" if needed), both on first floor and third floor of my home. My house is prewired with coax to a few different rooms for cable boxes and has ethernet runs

Questions

 • AT&T Fiber Installation

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

25

4

why won't tv work on battery backup

I have an APC battery backup and when power goes out the internet and phone continue to work but tv and dvr do not function. If I start up my generator they work. Why is this?

Questions

 • U-verse TV Equipment

29

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Does ATT have a moral compass?

So I initially got a internet/phone pkg bundle with ATT b/c I was paying $140 month with another major co. I wanted a cheaper bill and told the sales woman who was great that I wold infer about getting tv services possibly b4 installation date. A few weeks later b4 installation I talked to a sales g

Questions

 • U-verse TV Account

313

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SD024 Error when accepting billing responsibility

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

Questions

 • AT&T Fiber Account

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Complaint about deceptive practices

AT&T,   I've been misled about your services and your pricing by several of your employees. Here's the history- door to door sales person came to my house selling AT&T internet and AT&T TV. I inquired on the following items which I'll lay out in terms of what I asked versus what happened: What I ask

Questions

 • AT&T Internet Account

64

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What is old grannies tiktok meme?

Who is this Women? Does anyone knows about this women. People called her with name of Grannie TikTok. What does mean by that.

Questions

 • Community lounge

682

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The question that no one at ATT can answer - what is installed when moving from 50 Mbps to 100 Mbps internet?

For anyone that has followed my recent bill and service rant on the TV forum you know that I have a modem/gateway that was installed less than two years ago to provide 50 Mbps internet speed. Now, with the update that seems to be in progress - more to follow in part 4 of my rant series - I am moving

Questions

 • AT&T Internet Installation

446

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U-verse BGW320-500 issue

My BGW320-500, BGW320-505, U-verse story Sorry if this is long, but I wanted to share this story so that it might help. I have a 2200 rectangular ranch home with a full finished basement. I have AT&T fiber coming into a closet in the center of the house. Initially the router supplied by AT

Questions

 • AT&T Fiber Equipment

442

1

ATT U-verse but cannot watch episodes on HGTV app

When I activate the HGTV app on my smart TV, I'm still not able to see the episodes. I keep getting the message, "Not Available. This content is available to viewers who receive HGTV as a part of their pay TV subscription."  But I DO have HGTV as a part of my ATT U-verse subscription.  An

Questions

 • Watching U-verse TV

51

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Smart TV keeps dropping internet connection

All of a sudden, my TV says I am not connected to the internet. I have to change the DNS settings almost every time I turn on the TV. Once I do, things work again until the next time I turn on the TV. Nothing in my services or set up has changed. WiFi on all other devices works just fine. I have a S

Questions

 • AT&T Internet Equipment

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