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horrible service outage and no response from ATT

This has been going on since early sunday morning. It is now wednesday and still no service. I go by where the service trucks are and nothing 4 guys just standing around or no one there at all. I have one that  needs the internet for college and I use it for work. Not to mention that all the fall sh

Questions

 • U-verse TV Account

470

2

0

0

Can't pick my premium channel

Upgraded my plan several months ago to include a premium channel, but every time I try choose HBO I can't get past the https://attwatchtv.com/verify page where I'm suppose to text a random word to 2884. I send the text and nothing ever happens. Tried calling support a few months ago, was on the phon

Questions

 • Account Features

41

2

0

CANCEL U-VERSE BUT KEEP WIFI

I want to cancel cable, and keep wifi. very simple. can someone walk me through how to do this myself since i cant get an actual human on the phone. my bill is 100$ more, yet my uverse has not even been working for weeks . "uverse is unavailable at this time", i tried everything. i want it entirely

Questions

 • U-verse TV Account

51

1

0

Are Sat. repair appointments available?

Located Dayton, Ohio & may need Sat. appointment.

Questions

 • Watching U-verse TV

1.1K

0

0

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Bill and Service Rant - Chapter 2

The saga continues -This morning I checked my e-mail and found that Jamison's actions had generated a confirmation. I clicked the link in the confirmation and found that the site was down temporarily. No problem - it happens to the best.A couple of hours later I had time to try again and low and beh

Questions

 • U-verse TV Account

35

0

0

Got rid of AT&T TV and now CAN'T log in with AT&T 1000 Internet

I had AT&T TV NOW which included HBO Max, and that's how I was able to sign in and watch. Ever since I got rid of AT&T TV NOW (Because of costs) I tried logging in to HBO Max through my Internet 1000. Since I had linked both the AT&T TV and Internet accounts, now it's been creating a lot of problems

Questions

 • HBO Max Login & Installation

35

0

0

Should have known better.........A snake is a snake is a snake!

My wife and I signed up for AT&T TV streaming service. We have had minor issues with connectivity but actually not bad for AT&T. We do not have AT&T internet, cell service or anything else. We are baseball fans and they were the only way we could see our team this year due to the sale of

Questions

 • HBO Max Account & Billing

35

0

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

44

0

0

Moving an AT&T U-Verse TV.

So, I have a U-Verse TV that I'd like to move to my room. I don't intend to watch TV on it; I'm only using it for Video Games. Is there a procedure to this or can I just set it up in my room?

Questions

 • U-verse TV Equipment

439

6

0

0

Stingray Music frequently freezes

Frequently, in the middle of playing a song on a Stingray channel, the app freezes, and I need to exit the music application and restart it. Sometimes, this fix will last for days, but more often, it only lasts for a half-an-hour or less. I have notified the Stingray support of this same issue. C

Questions

 • Watching U-verse TV

237

1

0

Green light - LG TV

My new LG TV has a green light at the bottom of the screen. It's not that big a green light - and only possible to see when background is dark/black, but it's clearly an error. I've already send it to LG technical repair, but they've just sent it back with the message (no error was found while testi

Questions

 • Watching U-verse TV

193

1

0

0

Why are my ATT U-VERSE receivers not reading any guide information?

All 5 of my ATT receivers are not giving any information on what is playing (tv/movie descriptions/release dates/cast, etc). It is also not showing any information on my guide past Wednesday, January 6th after 7:00pm est. I am also unable to record any programs, nor can I see the descriptions for an

Questions

 • U-verse TV Equipment

53

1

0

Sonos Beam - sound quality very low with AT&T Uverse cable

I have a Sonos Beam, Samsung Smart TV (purchased in late 2017), and AT&T Uverse cable. When I use a streaming service such as Netflix or Hulu, the sound through the Sonos Beam is excellent, can get very loud. However, when watching regular cable tv, the sound is very low. I've checked all my Samsung

Questions

 • Watching U-verse TV

342

1

0

Miami & Florida Customers, are you having problems with scheduled recordings?

If you are having problems with scheduled recordings, specifically series recordings not scheduling automatically after 4/20/22, even though your guide listings extended the full 12 days out to approximately 5/1/22... Then... https://forums.att.com/conversations/watching-uverse-tv/uverse-dvr-seri

Questions

 • Watching U-verse TV

30

0

0

Channels other then sports getting blacked out on Uverse.com?

I don't have a TV in my room right now so I was trying to watch the channel I wanted to on the Live TV part of Uverse.com. The channel isn't a sports channel and it says it's blacked out. Why do channels that aren't centered around sports get blacked out too?Thanks

Questions

 • Watching U-verse TV

733

4

0

0

Universe TV 8 error

I now get an 8 error with a box with an red X in it.  I have tried turning off and unplugging for 10 second several times, even had it unplugged overnight.  I also tried resetting it as mentioned on the internet.  I believe I need it reset there?? Sherry Angelo

Questions

 • U-verse TV Equipment

357

2

0

0

Setup TP Link Deco M9 Plus as Extenders with my BGW320 gateway ?

We are new ATT FIOS wifi subscribers. We need extenders into two rooms far away from where the BGW320 gateway is in the home office so we can have uninterrupted service and stop the buffering on the TVs in the rooms that are far away from the gateway.  How do I set up our three TP Link Deco M9

Questions

 • AT&T Fiber Equipment

828

3

0

Closed

Connecting Samsung Smart TV to my AT&'T Wireless Internet

I have tried all instructions that I found on line and still 2 of my Samsung Smart TV's have failed to connect to the AT&T internet. This is very frustrating as it keeps failing to connect. I have tried by choosing my wireless home network name with the password and tried by using WPS and still no

Questions

 • AT&T Internet Equipment

953

3

0

Trouble synching ESPN+ app on Roku stick w/ Uverse account

I have a smart TV which is not hooked up to any cable service. Using a Roku stick I often watch the ESPN+ app. I have an ESPN+ subscription and I am also logged in with my ATT Uverse account. However, if I try to watch any content that is aired on ESPN proper, or ESPN2 (in other words, the content t

Questions

 • Watching U-verse TV

274

4

0

Deleted Recordings on UVerse

Around 2/8/22 a number of recordings on my UVerse DVR were deleted (not by us, not because of needed space, not because of an electricity issue). Did anyone else have this experience?

Questions

 • Watching U-verse TV

141

5

0

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