My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Codes and automatic programming not working on new Pioneer TV. Is there a new code available?

We were having trouble with the voice recognition and response on our existing remote control device and our first Direct Stream box. I called the 800 people who said, no problem, we will send a replacement.  In the meantime we decided we needed a second AT&T Streaming Box.  We went t

I know at&t hates us legacy uverse customers, but it's getting ridiculous how little basic effort they put it. The guide data is so inaccurate lately.   Often it's just set to a generic old standard version of shows.  With accurate data not being updated until 1-5 days before sho

Hello all, Received my new DVR yesterday, trying to set it up today. Keeps telling us no signal. We have tried linking it with the modem, everything we can think of. Any tips or tricks? I'm getting a bit sick and tired of all the issues lately.  Thanks, Shirley

My wife and I both have hearing issues and sometimes we have to use closed captioning or subtitles. My frustration is that when we watch something over regular UVerse and I turn the captions on, they appear almost in the middle of the screen.  I don't have my problem with my streaming as the c

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

I am paying big bucks for Uverse.  We daily go through periods when our TV pixelates and/or freezes and drops audio for a few seconds. When ATT installed our system, they also put in a wifi broadcaster and an extender on the other floor of our house (upper level).  It worked pretty well at first, bu

Hello,the power went out last night. When i tried to connect to my receivers with the Mobile app, it said to make sure you were connected to the U-verse Gateway. I was. I followed the instructions to reboot the RG.I tried to reset things up on channel 9301 and i got this error."Failed to retrieve pr

i have a att.net email and i cannot receive emails or send emails

Here's the gist of my issues:Every few hours, I lose signal.  Not just for the internet, but ALL U-Verse services.  We're talking wired U-Verse TV boxes drop signal at the same time VIA COAX, and they're not even hooked up to the router.  Of course the Wi-Fi box (bastion of my existence, gladly repl

I'm trying to enter my AT&T internet password listed on the side of my wireless receiver into my Samsung Blu Ray player so that I can access the internet and stream Netflix, etc. However, the problem is that my password has an "=" (equals sign) and that character is not an option on my Samsung remot

Hello there. Thank you for your help and insights. We just finished setting up a new S30-S1B remote control (VIP 2250 ARRIS DVR box/Sharp TV). Our Uverse SOUND disappeared completely. First time ever this has happened since activating UVERSE 10+ years ago. Our DVD player was not affected and still h

I noticed this morning that the font changed on my Uverse set top box.  Now when you enter in the channel you want, it's in a font that is not bold (and as easy to see) as the one previously.  The same "thin" font is used in the guide and on the title prompts at the bottom of the screen. I understan

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All of a sudden, my TV says I am not connected to the internet. I have to change the DNS settings almost every time I turn on the TV. Once I do, things work again until the next time I turn on the TV. Nothing in my services or set up has changed. WiFi on all other devices works just fine. I have a S

Ever since we got the upgraded DVR Gigapower box, the box has been VERY hit or miss (and sometimes completely unresponsive) to the default remotes. We had a tech out that tried swapping the box as well as using an infrared remote (plugs into the USB port) to no avail. We were told multiple times tha

Hi,It is unfortunate that AT&T Uverse does not offer any sports channels that stream cricket whereas AT&T Directv offers Willow. Could you please add Willow TV to the AT&T Uverse lineup?Thanks.

I am planning on installing the CAT5e cable before my u-verse install and would like to confirm the correct routing. My setup will be for 4 TVs (3 wired and 1 wireless), DVR, Wi-Fi and 4 wired PCs. This is what I assume will be needed.  I will be using Cat5e cable (1) Cat5e cable from the NID to the

I have my mobile plan through AT&T and recently got TV and internet, too. However, they are separate plans with separate bills. Would I save money if I bundled it all together on one bill? If so, how would I go about doing that?