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I don't know how to use my new smartphone - Info from the AT&T Community

Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g

Questions

 • Phone & Device Upgrades

7.6K

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NFL Football Troubleshooting - Tips & Solutions From AT&T (U-verse)

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Questions

 • Watching U-verse TV

10.4K

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Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Key New Items 3G Sunset is here: Learn why your device isn't making calls. AT&T Fi

Questions

 • Account Features

164K

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Mobile HotSpot Low/ Weak Signal - Solutions from the AT&T Community Team

Learn why your hotspot may not be in the best place to get a signal There are a few reasons why you may be having trouble with your HotSpot connection:Device or Electronics near your HotSpotWalls & Building design The number of people surfing or streamingHow far away you are from the H

Questions

 • Other Phones & Devices

12K

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Samsung S4 Boot loop issue - All options and troubleshooting exausted

My Samsung S4 SGH-I337 16GB is stuck in boot loop.  It has all firmware and app updates.  It was working fine in the morning.  I noticed a couple of hours later that I had not received any calls.  Checked and it was off.  I re-started it.  The Samung logo appears and it goes dark.  I removed the SD

Questions

 • Android

6.9K

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No LTD

I have lte enabled but still no lte. Shows 4g on iPhone 5s.  My wife’s iPhone 5s has the exact same settings and she has lte.

Questions

 • Apple

557

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How to connect the new phone to my Microcell?

Did you get a new device? Awesome!   You might need to perform few easy steps to let your Microcell recognize it, read on for more information...

Questions

 • AT&T Cell Booster

88.1K

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Samsung Galaxy S8+ will not update past Android 7.0

 

Questions

 • Android

1.1K

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Lumia 830 Error 0x800f081f Not Installing Udate 10.0.14393.576 to Make Windows 10 Mobile Work Better

I've been getting Error 0x800f081f after it's about to actually instal Update 10.0.14393.576 to make Windows 10 Mobile work better.  I tried to get this update installed 7 times after I just upgraded my Nokia Lumia 830 from Windows 8.1 to Windows 10.  Please advise on how to get this update 10.0.143

Questions

 • Other Phones & Devices

1.2K

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Mobile Troubleshooting - Solutions & Tips to Resolve Signal, Messaging Issues & More

Welcome to the Mobile Troubleshooting Hub! Learn how to easily fix most service issues!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have some

Questions

 • Network Coverage

82.4K

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Message ID: NAD-2302 Popping up Several Times per Day

Hello, For quite a while now I've been receiving the NAD-2302 error code when using the internet. I have rebooted the modem/router several times, to which it only reconnects for maybe up to an hour before i get the error again. We also have had our router/modem replaced because of this issue, leadin

Questions

 • AT&T Internet Equipment

800

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Search problems in new email format

Hi, all.  I am trying to search for previous emails in my inbox in this new email format and am unable to find anything but from the last two days.  I have even tried the advanced search capability.  I also tried reverting back to the old email format, but the search programming seems to have change

Questions

 • AT&T Internet Security

485

8

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Cant access hidden menu on LG Phoenix 3, is it possible?

I have a Pre-paid(GoPhone) Android LG Phoenix 3 which was added and I currently use in a family plan. It has the hidden menu option disable, no matter what trick or app I try to use. Been trying to access said ''hidden'' menu to select the Signal Band that actually works in my area instead of having

Questions

 • Android

2.2K

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Why does my new go phone samsung galaxy express 3 has an invalid esn?

I recently bought this go phone at Best Buy.  The first time I turned it on it said "no sim" so I removed it and installed it twice and still had the same  message.  I tried a different sim card from another carrier and it did not show the message of "no sim" anymore.  I put the att sim card back an

Questions

 • More AT&T PREPAID Discussions

427

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Forgot username + password + contact email and ZIP code not working

So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m

Questions

 • Online Account Access

971

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16gb of data being used by one line in a 6hr period

so i checked my account today and went thru the actual usage of the data and 3 of my lines added together were less than 2gb but the 4th line pulled 4.3gb at 3pm 6.6gb at 6pm and 5.4gb at 9pm. i dont understand how it is possible to use that much data in a 6hr period anyone else have the same issue?

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

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I need help with my ethernet on ATT Gigapower ASAP! (please read the description before commenting)

Hello, So I have recently switched from xfinity to At&t gigapower. They installed a powerline in the location of my router downstairs and another in my office upstairs. Since I have a monoprice gigabit ethernet switch, I plugged in the ethernet from the powerline, and one to my PC, for expandability

Questions

 • AT&T Internet Features

404

11

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Residential gateway firewall preventing internal communication

Hi all, My Pace 5268AC residential gateway seems to be blocking all outbound internal traffic from my laptop on WiFi to other internal devices on my network for some unknown reason. I can't ping or access my home theater receiver, other computers, my NAS or anything else yet can get online fine from

Questions

 • AT&T Internet Equipment

341

4

0

I need a common sense way to actually get into my AT&T email, my password no longer works.

Around 7 months ago my Yahoo/Att mail account password inexplicably seemed to change. I can still access the account through my iPhone mail app as it has stayed logged in. But I need to be able to access the email on my computer for multiple reasons including continuity. I have tried to reset my pas

Questions

 • AT&T Internet Security

65

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I need AT&T's Help

AT&T,     I need your help.     You are a leading wireless provider in the nation and have one of the most advanced networks the world has ever known, covering 97% of all Americans. I need you to help thousands of people and help to ensure their security by extending your wireless footprint by addin

Questions

 • Network Coverage

507

1

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