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NFL Football Troubleshooting - Tips & Solutions From AT&T (U-verse)

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Questions

 • Watching U-verse TV

10.3K

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Getting to know your new device - A guide from AT&T

Congrats on your new smart device purchase! The one thing about new toys is trying to figure out how to use them. We have you covered with great guides, and videos, that will help you learn how to:   Connect to Wi-Fi Set up Wi-Fi Calling (compatible devices only) Set up security on your device Adju

Questions

 • Phone & Device Upgrades

7.6K

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Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Also, don't forget to check out currently.com! You can view email, online news, search t

Questions

 • Account Features

163.8K

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Mobile HotSpot Solutions - The Best Spot for Your Hotspot

  There are a few reason why you may be having trouble with your HotSpot connection: Device or Electronics near your HotSpot Walls & Building design  The number of people surfing or streaming How far away you are from the HotSpot LTE Coverage - Check now! &nbs

Questions

 • Other Phones & Devices

11.5K

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Lumia 830 Error 0x800f081f Not Installing Udate 10.0.14393.576 to Make Windows 10 Mobile Work Better

I've been getting Error 0x800f081f after it's about to actually instal Update 10.0.14393.576 to make Windows 10 Mobile work better.  I tried to get this update installed 7 times after I just upgraded my Nokia Lumia 830 from Windows 8.1 to Windows 10.  Please advise on how to get this update 10.0.143

Questions

 • Other Phones & Devices

1.2K

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No LTD

I have lte enabled but still no lte. Shows 4g on iPhone 5s.  My wife’s iPhone 5s has the exact same settings and she has lte.

Questions

 • Apple

553

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Samsung Galaxy S8+ will not update past Android 7.0

 

Questions

 • Android

1K

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Samsung S4 Boot loop issue - All options and troubleshooting exausted

My Samsung S4 SGH-I337 16GB is stuck in boot loop.  It has all firmware and app updates.  It was working fine in the morning.  I noticed a couple of hours later that I had not received any calls.  Checked and it was off.  I re-started it.  The Samung logo appears and it goes dark.  I removed the SD

Questions

 • Android

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How to connect the new phone to my Microcell?

Did you get a new device? Awesome!   You might need to perform few easy steps to let your Microcell recognize it, read on for more information...

Questions

 • AT&T Cell Booster

87.8K

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Mobile Troubleshooting - Help Information From Your Community Team!

Welcome to the Mobile Troubleshooting Hub! A One Stop Shop For Your Troubleshooting Needs!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We ha

Questions

 • Network Coverage

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Why does my new go phone samsung galaxy express 3 has an invalid esn?

I recently bought this go phone at Best Buy.  The first time I turned it on it said "no sim" so I removed it and installed it twice and still had the same  message.  I tried a different sim card from another carrier and it did not show the message of "no sim" anymore.  I put the att sim card back an

Questions

 • More AT&T PREPAID Discussions

421

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Message ID: NAD-2302 Popping up Several Times per Day

Hello, For quite a while now I've been receiving the NAD-2302 error code when using the internet. I have rebooted the modem/router several times, to which it only reconnects for maybe up to an hour before i get the error again. We also have had our router/modem replaced because of this issue, leadin

Questions

 • AT&T Internet Equipment

783

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Forgot username + password + contact email and ZIP code not working

So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m

Questions

 • Online Account Access

872

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Search problems in new email format

Hi, all.  I am trying to search for previous emails in my inbox in this new email format and am unable to find anything but from the last two days.  I have even tried the advanced search capability.  I also tried reverting back to the old email format, but the search programming seems to have change

Questions

 • AT&T Internet Security

472

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Cant access hidden menu on LG Phoenix 3, is it possible?

I have a Pre-paid(GoPhone) Android LG Phoenix 3 which was added and I currently use in a family plan. It has the hidden menu option disable, no matter what trick or app I try to use. Been trying to access said ''hidden'' menu to select the Signal Band that actually works in my area instead of having

Questions

 • Android

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I need help with my ethernet on ATT Gigapower ASAP! (please read the description before commenting)

Hello, So I have recently switched from xfinity to At&t gigapower. They installed a powerline in the location of my router downstairs and another in my office upstairs. Since I have a monoprice gigabit ethernet switch, I plugged in the ethernet from the powerline, and one to my PC, for expandability

Questions

 • AT&T Internet Features

400

11

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16gb of data being used by one line in a 6hr period

so i checked my account today and went thru the actual usage of the data and 3 of my lines added together were less than 2gb but the 4th line pulled 4.3gb at 3pm 6.6gb at 6pm and 5.4gb at 9pm. i dont understand how it is possible to use that much data in a 6hr period anyone else have the same issue?

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

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Residential gateway firewall preventing internal communication

Hi all, My Pace 5268AC residential gateway seems to be blocking all outbound internal traffic from my laptop on WiFi to other internal devices on my network for some unknown reason. I can't ping or access my home theater receiver, other computers, my NAS or anything else yet can get online fine from

Questions

 • AT&T Internet Equipment

308

4

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Horrible service! Do you use AT& T digital life!!!!

After spending 2 hours chatting with a technician about my thermostat, my problem was not resolved. I called a 2nd time a few days later and after being on hold for 30+ minutes, I talked to a technician. He was not able to help either. I called my HVAC serviceman out and in 5 minutes, he determined

Questions

 • Device Troubleshooting

134

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issues with voice services since moving to AT&T (Teamspeak 3, Curse Voice etc.)

Can anyone help troubleshoot this? I am using ip forwarding to give my beefy router the public IP address and it was from my previous location so all port forwarding is correct, I also forwarded everything in the new AT&T router. It is an arris one for gigabit internet. Connecting to a VPN solves th

Questions

 • AT&T Internet Features

145

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