Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (66)

Relevance
Blinking broadband and telephone light.

I have no service and my box is blinking red on the broadband and telephone. I reset it and powered it off then back on but nothing is working. Help!

Questions

 • AT&T Internet Features

58

1

0

0

issues with voice services since moving to AT&T (Teamspeak 3, Curse Voice etc.)

Can anyone help troubleshoot this? I am using ip forwarding to give my beefy router the public IP address and it was from my previous location so all port forwarding is correct, I also forwarded everything in the new AT&T router. It is an arris one for gigabit internet. Connecting to a VPN solves th

Questions

 • AT&T Internet Features

136

1

0

0

Message ID: NAD-2302 Popping up Several Times per Day

Hello, For quite a while now I've been receiving the NAD-2302 error code when using the internet. I have rebooted the modem/router several times, to which it only reconnects for maybe up to an hour before i get the error again. We also have had our router/modem replaced because of this issue, leadin

Questions

 • AT&T Internet Equipment

754

2

0

0

Intermittent High Pings - 60% of the time it works every time

Physical Setup:ARRIS BGW210-70018Mb Bonded ADSL2+Loop Length 6100' (Per AT&T Tech)   Problem: Intermittent (4-5 times per day)Pings go from 35ms to over 4,000msSpeeds go from 18Mb to 1Mb or lessSteps to resolve (not in order):Adding AirTies to offload WIFI trafficReplacing Residential Gatew

Questions

 • AT&T Internet Equipment

184

1

0

0

Router keeps dropping connection

My router every 15-20 minuets drops all connecting it will some times keeps. Broadband Blinking green or nothing will be there at all and I have reset already reset it a hand full of times and unplugged everything and replugged it all back and it’s fine for maybe 30 min then I have the same problem

Questions

 • AT&T Internet Equipment

135

1

0

0

3 dots on screen after power-cycle

I have a VIP 1225. Was getting a red X with 8; tech changed out the gateway. Everything initially worked while he was still here. Later that evening, red X with 10 came up. The online sugggestion was to check all connections then power cycle - did that & was able to watch TV. Today, got red X with 1

Questions

 • Watching U-verse TV

3.2K

2

0

0

I need AT&T's Help

AT&T,     I need your help.     You are a leading wireless provider in the nation and have one of the most advanced networks the world has ever known, covering 97% of all Americans. I need you to help thousands of people and help to ensure their security by extending your wireless footprint by addin

Questions

 • Network Coverage

494

1

0

0

Att Uverse losing 58% of data during "2nd hop. WINMTR Any help or thoughts? Internet Connectivity h

Win 10 x64 v 1709i5, 8mb WIRED computer.  No other active connections or things "inbetween". I've been having problems for months, I believe too many to sum up here.  Essentially I was having issues with World Of Warcraft.  I spoke to one of their technicians.  They had me run WINMTR.  I do not real

Questions

 • AT&T Internet Equipment

174

4

0

0

Horrible service! Do you use AT& T digital life!!!!

After spending 2 hours chatting with a technician about my thermostat, my problem was not resolved. I called a 2nd time a few days later and after being on hold for 30+ minutes, I talked to a technician. He was not able to help either. I called my HVAC serviceman out and in 5 minutes, he determined

Questions

 • Device Troubleshooting

132

0

0

New TV, Who dis?

I just purchased a new television and I cannot get cable on this TV. The TV is mounted on the wall, the cable box is on, the router and modem are connected. I can access internet from my phone when mobile data is off. The TV is connected to wifi, I've verified by watching YouTube. How to I resolve t

Questions

 • U-verse TV Equipment

240

1

0

0

Amazon Echo won’t stay connected to Wi-Fi

New echo keeps dropping off the WiFi over and over again but the other two stays connected just fine. Is there any way to solve wi-fi problem of echo?

Questions

 • AT&T Internet Features

2.4K

0

0

0

Search problems in new email format

Hi, all.  I am trying to search for previous emails in my inbox in this new email format and am unable to find anything but from the last two days.  I have even tried the advanced search capability.  I also tried reverting back to the old email format, but the search programming seems to have change

Questions

 • AT&T Internet Email & Security

459

8

0

0

Why does my new go phone samsung galaxy express 3 has an invalid esn?

I recently bought this go phone at Best Buy.  The first time I turned it on it said "no sim" so I removed it and installed it twice and still had the same  message.  I tried a different sim card from another carrier and it did not show the message of "no sim" anymore.  I put the att sim card back an

Questions

 • More AT&T PREPAID Discussions

415

2

0

0

Internet drops when downloading games

Hi Everyone, Whenever i try to download a game onto my pc, the download speed will rise to up to 35-40 mbps, then steadily decline from there until my speeds reach 0 mbps, at which point my computer says i am connected to the network but there is no service (I am currently running windows 10 64-bit)

Questions

 • Network Coverage

188

0

0

0

Bellsouth.net Email - Sign-in Help, Questions, and Answers

Troubleshooting Bellsouth & SBCGlobal Email Addresses Announcement   AT&T is making your email experience more secure. A part of this change is a prompt requesting you re-enter your password which may affect your ability to sign-in to your email, especially if you cannot remember

Questions

 • AT&T Internet Email & Security

385.8K

105

Intermittent NVG510 Connection Issues

Good evening all,   I have had Uverse Internet (signed up for the 6mbp plan) and have had it since June 2014. Since I've owned it, I've experienced frequent disconnect issues and sort have just been lazy and dealing with it daily. I figured that I would just ride it out since I thought I woul

Questions

 • AT&T Internet Features

1.6K

5

0

0

LIVE Player Plug-in won't install on Mac OS X 10.7.5, Safari 5.1.7

Hi!  I'm at this page: http://uverse.com/uv/configure-live-player-plugin I'm on Mac OS X 10.7.5 using Safari 5.1.7.   the Java box is green with a checkmark "Java Installed" I click the "Install LIVE Player Plug-in" and nothing happens - no download, no dialog box, nothing. how do we get this to wor

Questions

 • Watching U-verse TV

1.4K

7

0

0

Been away awhile: Has AT&T addressed any problems regarding their fiber equipment and service?

Is NTP service still blocked? Are there still issues with port forwarding? Is gig speed fiber still slow for most people? Does the Pace 5268AC still not hold firewall rules consistently? Can you turn off Wi-Fi completely on the Pace unit yet and not have it restart and broadcast an SSID just because

Questions

 • AT&T Fiber Equipment

341

1

0

0

NVG589 and considering aftermarket router

I was told this morning by a Uverse tech that it might behoove me to purchase an aftermarket router because the NVG589 just doesn't seem to be able to get me the speed (I pay for 45mbps). According to him, all my lines look clear. He even switched out the router NVG589 to another one (same router) a

Questions

 • AT&T Internet Features

1.2K

3

0

0

I need a common sense way to actually get into my AT&T email, my password no longer works.

Around 7 months ago my Yahoo/Att mail account password inexplicably seemed to change. I can still access the account through my iPhone mail app as it has stayed logged in. But I need to be able to access the email on my computer for multiple reasons including continuity. I have tried to reset my pas

Questions

 • AT&T Internet Email & Security

57

0

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.