Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (117)

Relevance

Accepted Solution

Official Solution

samsung note 4 text message acting up after at&t update

Text messaging working incredibly slow and freezing up on me I also cannot use the volume buttons to control the size of the font in the text messages app so the new AT&T update has really screwed up the entire text messaging system can someone please help..update happened past Thursday or Friday so

Questions

 • Samsung

5.4K

4

0

0

Accepted Solution

Official Solution

sim stopped working.

my sim card i got from at&t on 3/9/15, for my IPhone, stopped working since yesterday .I have removed, cleaned and inserted it more than three times, the message still reads : sim is not install.  can someone help me? Thanks!

Questions

 • Apple

2K

2

0

0

Accepted Solution

Official Solution

Samsung Galaxy s5 not connected to mobile data

My galaxy s5 says it's connected to 4g and I have at least 4 bars, but I cannot access the Internet or use apps that require Internet or send text messages. This requires me to restart my phone but that only fixes the problem for a few minutes then I have to restart it again.

Questions

 • Samsung

1.4K

1

0

0

Accepted Solution

Official Solution

"SIM Card Removed"

On my Galaxy S4 I've been having this reoccuring issue where my phone will force me to restart it due to the SIM card "being removed" when I haven't touched it. I've tried all the online solutions and none have worked. Anyone have a solution to this?

Questions

 • Samsung

1.4K

2

0

0

Accepted Solution

Official Solution

Visual Voicemail unnavailable

I just returned from traveling abroad, where I used my iPhone 6s and now I cannot access my visual voicemail.  How can I access my visual voicemail again?

Questions

 • Apple

3.1K

3

0

0

Accepted Solution

Official Solution

No one can hear me

When placing or receiving calls on my Samsung Galaxy S4 phone, the recipient of the call or the caller cannot hear me without using the speaker. Is there a fix for this.

Questions

 • Samsung

3.4K

1

0

0

Accepted Solution

Official Solution

I cannot receive or send messages that have content. How can this be fixed?

I cannot receive or send messages that have content. How can this be fixed? I have gone through ALL troubleshooters with no luck. What are the PROPER APN settings for Messaging?

Questions

 • Other Phones & Devices

327

2

0

0

Accepted Solution

Official Solution

NVG589 gateway frequent reboots

I have recently moved house and transferred my service taking my equiptment with me. At my previous address I had no issues but since being here the gateway seem to reboot itself on a frequent basis. I know the system can reboot itself when there are updates, but this seems too frequent for that. It

Questions

 • AT&T Internet Equipment

1.2K

2

0

0

Accepted Solution

Official Solution

Verse Gigapower delayed browsing/loading videos

I have uVerse Gigapower in Austin 2 weeks now.  When I run speed tests I get super fast speeds 800-990 MB/sec.  However, just browsing I get 5-10 second delays just to load a video or display pics on some pages.  If I just wait, the page will always load but makes for a very frustrating experience.

Questions

 • AT&T Fiber Installation

1.8K

2

0

0

Accepted Solution

Official Solution

samsung s5 update failure

Att technical support solve this problem ASAP! Software update of my Samsung s5 still not working.

Questions

 • Samsung

3K

4

0

0

Accepted Solution

Official Solution

Galaxy S4 no sound during calls

My galaxy s4 just started having no sound when I make calls. I can't hear ringing or the person I'm calling. I can however hear when the call goes through. Is this a common issue with the s4 and how can I correct it? Will I need a new device and will Samsung cover it or will insurance be needed?

Questions

 • Samsung

29.5K

26

0

0

Accepted Solution

Official Solution

Blue Screen Samsung Tablet 12.2

I have a Samsung Tablet that blue screens about every 30 minutes unless I am watching a movie.  I have read several other people have the same problems with the tables that have AT&T wireless.  Is this a Samsung problem or AT&T?  I have reset it to factory default twice and I still have the problem.

Questions

 • Samsung

1K

2

0

0

Accepted Solution

Official Solution

device update

Hellowhen I try to update my phone device on my samsung s5 it would always fail this never happen to me before when I first got the phone It will process the update. it will say loading to 31% then update fail or reboot device and fail what can I do???

Questions

 • Samsung

1.6K

2

0

0

Accepted Solution

Official Solution

Microcell not working

My iphone 6 will not make or recieve calls with the microcell. If I disconnect from the microcell, I have 1 bar and can make/recieve calls with poor connectivity. My phone says I am connected to the AT&T Microcell network and shows all bars but I can't make/revieve calls. I have deactivated, reactiv

Questions

 • AT&T Cell Booster

68.7K

37

0

0

Accepted Solution

Official Solution

Sim Card Issue

My phone worked fine last night. I looked at it today and it says No Sim card. I haven't had any other issues and I paid my bill. Do I have to get another card? Do Sim cards just go bad after so long?

Questions

 • Android

2.2K

6

0

0

Accepted Solution

Official Solution

Apple Watch Not Working, need help troubleshooting your wearable device?

  Not receiving text messages, calls, or unable to make calls. If you’re having issues with your Apple Watch, try restarting it first. You can also unpair your Apple Watch and then pair it again. These quick troubleshooting steps can correct many issues with your wearable device.   &nb

Questions

 • Wearables

28.5K

6

0

Accepted Solution

Official Solution

Closed

What to do if your Services is Down

Hardware Failure? Have you lost connection and need to know if the modem needs to be replaced? Review the details of the appropriate combination to verify hardware failure. For LED combinations not listed contact AT&T. In addition to troubleshooting LED status, the following list contains e

Questions

 • AT&T Internet Equipment

91.8K

1

0

Accepted Solution

Official Solution

Wifi problems

So about a month ago i started having problems connecting to my wifi. so i updated everything on my computer and was troubleshooting with acer support (my laptop is an acer aspire V) nothing was working so i decided to send it in to be repared. it got back today and on the service report it said "So

Questions

 • AT&T Internet Features

6K

6

0

0

Accepted Solution

Official Solution

No mobile network, phone overheating

My mobile network is not working and is showing a circle with a line through it in the top right instead of the bar icon. Also, my phone keeps getting very hot, but I think it's because it is trying to link to a network. I currently have the phone off but on the charger and it is the normal amount o

Questions

 • Samsung

1.3K

5

0

0

Accepted Solution

Official Solution

My phone keeps dropping calls

I have AT&T service, my brother has AT&T service, we can't stay on the phone with each other for more than two minutes without dropping the call

Questions

 • Apple

11.1K

13

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.