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PACE 5268AC Installed - wifi network name doesn't show up

Had the PACE 5268AC installed for increased internet speed and multiple devices. The tech changed the wifi name to the original but added 5.0 to the end of the name. There are or should be two networks, the original and the 5.0. The password was changed to the originals password.So there is still th

Questions

 • AT&T Internet Equipment

396

1

0

0

Closed

Microcell Technical Guide

Hello. This is OttoPylot. I created a MicroCell Technical Guide that may be helpful to you. I try to keep my guide as current as possible given the ever-changing nature of ISP’s, equipment, customer’s needs/expectations etc. It is meant as a supplement to AT&T’s Customer Support but is not officiall

Questions

 • 3G MicroCell™

87.1K

0

0

Very troublesome issue with Ethernet Connection

Hi, Recently, I accidentally unplugged my router, model 5268AC FXN, and hardbooted it. When I plugged it back in, my WiFi came back up but my Ethernet never returned.   While trying to connecting to Ethernet on my Windows 8 PC, "Unidentified Network, Public Network ..... No Internet Acces

Questions

 • AT&T Internet Equipment

299

1

0

0

Samsung Galaxy S8 stuck on Android version 7.0 (Nougat), won't update

SM-G950U. Everywhere I look online, it says 8.0 Oreo is out for my phone, but the settings say it's up to date at 7.0. There's plenty of storage left. Knox isn't tripped. Bought the phone in an ATT store. My fiance has the S8+ and just updated it to 9 Pie today. What can I do?

Questions

 • Android

1K

5

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AT&T DSL Internet Slow Speed, Service Down, and Billing Assistance from AT&T

Online Assistance & Things to Know Is your DSL service acting up or running slow? Is your service is down or is the modem blinking red? In most instances, resetting your DSL modem can resolve most issues.   If a reset does not work, we have online tools for you:  Web Su

Questions

 • AT&T Internet Equipment

67.3K

24

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0

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Official Solution

Closed

MicroCell and iOS8

Problems connecting your MicroCell with your iPhone6, iPhone 6 Plus or earlier iPhone model that has updated to iOS8?

Questions

 • 3G MicroCell™

2.2K

1

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Accepted Solution

Official Solution

Problems with Note 3 since OS update

Ever since a software update was done on my note 3 a couple of days I have been having problems. For examples there isn't a toggle switch to turny data on or off. I can't even download a app to use like I have done in the past. I am being told to update my att but it won't let me do that. There was

Questions

 • Samsung

1.2K

1

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Official Solution

Samsung infuse

I have recently got a Samsung infuse given to me by a friend the phone looks great almost new and no water damage. For some reason the phone will not cycle on all it will do is flash the company logo "Samsung" and whenever plugged in it just flashes the battery symbol. Is this a battery problem? If

Questions

 • Samsung

1.2K

1

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Visual Voicemail unnavailable

I just returned from traveling abroad, where I used my iPhone 6s and now I cannot access my visual voicemail.  How can I access my visual voicemail again?

Questions

 • Apple

3.1K

3

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0

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2018 FIFA World Cup - Channel Listing & Troubleshooting by AT&T (U-verse)

Hi all! It’s been four years since we saw Germany defeat Argentina in a nail-biting, dramatic final and needless to say, with all 64 games available live, we are ready for the 2018 FIFA World CupTM to finally KICK off!   Channel Listing   Didn’t make the trip to Russia? No swea

Questions

 • Watching U-verse TV

25.4K

1

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0

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Official Solution

No one can hear me

When placing or receiving calls on my Samsung Galaxy S4 phone, the recipient of the call or the caller cannot hear me without using the speaker. Is there a fix for this.

Questions

 • Samsung

3.3K

1

0

0

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device update

Hellowhen I try to update my phone device on my samsung s5 it would always fail this never happen to me before when I first got the phone It will process the update. it will say loading to 31% then update fail or reboot device and fail what can I do???

Questions

 • Samsung

1.6K

2

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Official Solution

Microcell not working

My iphone 6 will not make or recieve calls with the microcell. If I disconnect from the microcell, I have 1 bar and can make/recieve calls with poor connectivity. My phone says I am connected to the AT&T Microcell network and shows all bars but I can't make/revieve calls. I have deactivated, reactiv

Questions

 • 3G MicroCell™

68.6K

37

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0

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Official Solution

Wireless DVR, not recording

Had an ATT&T tech come out today, as we lost our wireless sevice yesterday.  He replaced the modem, and one of 2 DVR receivers.  He left after 2 hours and everything was working fine. Tried to record a program, and it froze with the message on the TV, "The DVR is working.  Please try agian".  Using

Questions

 • Watching U-verse TV

5.4K

3

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Official Solution

3801HGV Wireless Problem

Is it just me that has constant problems keeping wifi on with the Pace 3801HGV or am I just having bad luck? My previous 3801 wifi was constantly going up and down so on my last installer visit  I had him change it out for another gateway. Now this one is doing the same thing.Last night the wifi was

Questions

 • AT&T Internet Equipment

5.2K

2

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Closed

myAT&T app troubleshooting

Are you running into problems installing or running the myAT&T app on your smartphone?

Questions

 • Online Account Access

1.6K

1

0

0

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Official Solution

Remote does not work

My remote has stopped responding, the two upper left buttons (ATT and TV) are red.  The tv screen has the Press OK to Watch TV message but does nothing when OK is pressed.  I have held the power button down twice to restart the TV but the same message returns.

Questions

 • U-verse TV Equipment

6.4K

10

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Official Solution

Cannot vpn to work computer

We have UVerse hi speed internet, tv and phone bundle.  After a tv problem AT&T installed a new modem, after which I can no longer access my work computer via tunnel/rdp setup.  I can open the tunnel successfully--just can't log in with the rdp link.  IT guy can login from his computer using my rdp,

Questions

 • AT&T Internet Equipment

16K

2

0

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Official Solution

Troubleshoot & Report for Landline Home Phone

Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the

Questions

 • AT&T Phone Features

56.3K

10

0

0

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Official Solution

Apple Watch Not Working, need help troubleshooting your wearable device?

  Not receiving text messages, calls, or unable to make calls. If you’re having issues with your Apple Watch, try restarting it first. You can also unpair your Apple Watch and then pair it again. These quick troubleshooting steps can correct many issues with your wearable device.   &nb

Questions

 • Wearables

28.1K

6

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