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Welcome to the Troubleshoot Page

Welcome to the Troubleshoot Page of the Digital Life Forum! As a Digital Life customer, you have exclusive access to Solution Center. Solution Center

Questions

 • Troubleshoot

36.8K

34

Accepted Solution

Official Solution

Need Help With a Contact Sensor?

Solution Center can walk you through troubleshooting steps to resolve issues with your Digital Life contact sensor.   Access Solution Center from the

Questions

 • Troubleshoot

3.5K

4

0

No phone service (at all) after setting up 3g microcell

I normally get 1 bar on my phone, and i just set up an old 3g microcell, and now i have no bars. Everything with the microcell is green, i just have n

Questions

 • 3G MicroCell™

2.6K

10

0

0

Looking for a solution to my odd speeds.

I would appreciate any way to fix this mess. After multiple speed tests my download speeds are about 343 mbps and my upload speeds are about 900 mbps

Questions

 • AT&T Fiber Account

300

1

0

0

issues with voice services since moving to AT&T (Teamspeak 3, Curse Voice etc.)

Can anyone help troubleshoot this? I am using ip forwarding to give my beefy router the public IP address and it was from my previous location so all

Questions

 • AT&T Internet Features

136

1

0

0

Help! Updated and touchscreen unresponsive.

Hello,This morning my phone decided to update itself, an AT&T update on the galaxy s5, and now my touchscreen will not respond. The physical buttons w

Questions

 • Samsung

846

1

0

0

EL52200 cordless phone won't charge

I have bought new batteries (the type recommended) and no matter how long I leave the phones on the charging base, the batteries won't charge up. What

Questions

 • AT&T Internet Equipment

1.8K

1

0

0

Moving Issues with Atnt --- seeing active line on property (already cancelled)

I've had major issues moving with ATNT Uverse internet/cable services. I've been told that there is an active line at my new address where I am rentin

Questions

 • AT&T Internet Features

302

0

0

0

I777 Won't Charge, Warning: Battery temperature is too high.

This is my situation. My 1.5 yr old i777's battery won't charge. Last week, I plugged in my phone to charge overnight and woke up in the morning with

Questions

 • Android

3.4K

4

0

0

Do Not Let Weather Slow You Down! - U-verse App

  Did you lose U-verse TV service because of an outage or storm? Are you missing out on a show? Do you need to check the weather?  You do n

Questions

 • Watching U-verse TV

2K

1

0

0

iPhone Cannot Receive MMS From Android Phones

Hello, My iPhone 6s cannot receive MMS messages from Android phones.  I had an iPhone 5 with the same issue and hoped the problem would resolve itself

Questions

 • Apple

503

1

0

0

Slow speeds through powerline boxes after internet upgrade

I have been running a set of Netgear PL1200 boxes within my home for the past 3 years. Last week we upgraded from 25 MPS to 50 MPS Internet. A technic

Questions

 • AT&T Internet Equipment

75

0

0

0

Caller ID disabled when calling others but shows “on” in settings

Apple iPhone 6S, iOS 11.0.02 Whenever I call others my number shows up as unknown caller ID. I already restarted my phone, reset the carrier settings,

Questions

 • Apple

158

1

0

0

How do I Uninstall the AT&T Troubleshoot & Resolve Tool? (OS X)

Last week I had some connectivity issues with my UVerse Internet. I installed the Troubleshoot & Resolve tool and cannot, now, figure out how to unins

Questions

 • AT&T Internet Features

6.5K

26

0

0

Uverse TV & Internet Intermittent

[Subject edited for better exposure] On some days my Uverse tv and internet will just go out for about 3 minutes than return just fine tried reseting

Questions

 • AT&T Internet Features

528

3

0

0

my DVR is not recording

I didn't touch anything, yesterday it was recording, but today it doesn't record anything, the red light is off, when I press the record button it say

Questions

 • Watching U-verse TV

7.5K

3

0

0

Device Unlock Site Down For Ages

I bought an HTC One M7 from Best Buy that was locked to the ATT network in January.  I'm currently on T-Mobile so I went through the hassle of unlocki

Questions

 • Android

1.2K

5

0

0

random lag spikes/failure to upload om att ping test

randomly my internet lag will spike, ill do a ping test and download is fine, but upload completely fails

Questions

 • AT&T Internet Features

121

1

0

0

How do I fix the plugin for troubleshoot and install.

It was working before with no problem. It stopped working and I had to reinstall pluging again to no avail. I can't figure out how to download the Tro

Questions

 • AT&T Internet Features

94

1

0

0

PACE 5268AC Installed - wifi network name doesn't show up

Had the PACE 5268AC installed for increased internet speed and multiple devices. The tech changed the wifi name to the original but added 5.0 to the e

Questions

 • AT&T Internet Equipment

393

1

0

0

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