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Order Cancelled; "couldn't verify your identity"

"We couldn't confirm your identity with the information you gave us, so we had to cancel your order. Don't worry. If there was a hold on your card, we'll release the funds soon.Still want to order? Visit us at an AT&T store. Be sure to bring your identification." I am trying to transfer a phone numb

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How to transfer existing 2-yr contract iPhone number to a new unlocked iPhone?

I've been searching for a while but seems like nobody asked the same question before. Please help! I currently have a iphone 6 with a 2yr contract ending in September 2016. There is no sim card in this phone. And I just received an unlocked new iphone 6S plus as a gift, I was wondering if it's possi

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Can I transfer an existing AT&T number on an AT&T iPhone 6 to an unlocked Google Pixel 2?

I bought a Google Pixel 2 from the Google store for my wife and want to transfer her existing number to this phone and retire her old iPhone 6.  It seems I need to order a sim card kit online, but the AT&T website keeps asking me to create a new plan rather than simply upgrade her current phone and

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Transfer AT&T number to a new AT&T phone?

Hi, last Friday my phone was stolen. We suspended it, but the number is still belonging to the stolen phone. If I order a new phone, is there a way for me to transfer the number from the stolen phone to the new phone?

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10.3K

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Transfer Number without Balance

Is it possible to transfer a phone number to a new account with ATT (or anyone else) without balance on purchase of phone.  Phone was a gift. ATT account gift giver is willing to give permission for the balance not to be transferred, esp. since I'm returning phones to gift giver. I just want the num

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235

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Can I transfer my old phone number and data plan to new IPhone online?

Merry Christmas!As many did I'm sure, I got a new IPhone this morning. It was purchased at AT&T. However, my old phone has still my phone number and cell plan on it. I tried scanning the QR code from data transfer app in the "add cellular plan" settings option and when I try to enter manually it ask

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