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Lost tracking number for prepaid return label

I returned an iPhone XR I ordered as an upgrade and I lost the tracking number for the prepaid label. I have called bu the customer service agent says they are not able to help me. When the return labels are created is there not a notation on the order for the return label? I am not sure what to do.

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moved service to a new Apt, ATT mailed powercord and asked me to send back my old wifi/modem

So like the title says, I moved my service to a new Apt. and ATT mailed me some equipment. I got the package and it was:Power cordYellow Ethernet cableInstructions Then I got an email saying they were sorry to see me go and I have to return the Equipment. I'm a little confused, If I return my modem

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how to find someone with authority to resolve a problem?

I made the mistake of trying to take advantage of an AT&T bogo offer. i returned it within 48hrs using the shipping label, box, packing slip and packaging provided. the box never reached it's destination and now AT&T keeps charging me for a phone # and 2 phones I never activated. i've tried resolvin

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