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I returned an iPhone XR I ordered as an upgrade and I lost the tracking number for the prepaid label. I have called bu the customer service agent says they are not able to help me. When the return labels are created is there not a notation on the order for the return label? I am not sure what to do.
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Phone & Device Upgrades
So like the title says, I moved my service to a new Apt. and ATT mailed me some equipment. I got the package and it was:Power cordYellow Ethernet cableInstructions Then I got an email saying they were sorry to see me go and I have to return the Equipment. I'm a little confused, If I return my modem
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AT&T Internet Equipment
I made the mistake of trying to take advantage of an AT&T bogo offer. i returned it within 48hrs using the shipping label, box, packing slip and packaging provided. the box never reached it's destination and now AT&T keeps charging me for a phone # and 2 phones I never activated. i've tried resolvin
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Wireless Account