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SmartLabel tracking not showing my returned Iphone info

So I received a replacement iphone 6 and returned my old phone packaged as mentioned on the return instructions. I dropped the package off at USPS and

Questions

 • Apple

523

1

0

0

Missing Newgistics package

I am being billed $706 for failing to return a defective device. This happened months ago. I replaced my defective Samsung Galaxy S6 Edge and had sent

Questions

 • Wireless Account

497

2

0

0

Unable to track returned phone using the tracking number provided on the label

I received a replacement phone on Saturday morning of July 1st, 2016 for a damaged phone. After I received the replacement phone, I mailed my original

Questions

 • Wireless Billing

1.8K

6

0

Att Smart Limit

Can you track the actual messages or is it just time sent and recieved? Also, does it track text messages or Imessages as well? Anything you can tell

Questions

 • Online Account Access

301

1

0

0

AT&T Has Made a Complete Mess of a Very Simple Warranty Replacement & I'm at My Wit's End. Help!

My phone starting acting up. A few different things going on with it, but the biggest problem is a battery issue. Phone is still under warranty. Waite

Questions

 • Other Phones & Devices

287

1

0

0

AT&T cancelled Order for JBL wireless speakers

Respected AT&T -   Order #  [edited for privacy – please do not post personal information] was placed: 10:37 PM CDT Sept

Questions

 • Phone & Device Upgrades

917

1

0

0

How to track child's iPhone

Is there an app to track a child's iPhone?

Questions

 • Tones, Games, Videos, More...

258

1

0

0

Newgistics lost returned phones/account limbo

I upgraded 3 lines on my wireless account in November 2018 on the AT&T Next plan. I was given 3 pre-paid shipping labels and instructions to retur

Questions

 • Wireless Billing

871

2

0

0

USPS lost my package, AT&T won't refund the down payment I paid

I called AT&T on January 21st, 2019 to take my husband and my phone line out a family plan and get our own AT&T account for them, the AT&T representat

Questions

 • Wireless Account

344

3

0

0

Buy your iPhones straight from Apple

I am so highly irritated by the lack of customer service this company provides. I purchased an iPhone XS on launch day and then decided to exchange it

Questions

 • Apple

264

9

0

0

FamilyMap App

Hi, So I just received a text saying, "You can now be located by ###-###-###. Tap the link to join AT&T FamilyMap." I have not downloaded this app and

Questions

 • Account Features

708

4

0

0

Next Trade In - Phone Tracking Issues

I upgraded my device from ATT (via Target Mobile) on 11/25 (Sunday).  I was given a shipping label to return my old iPhone within 2 weeks. I mailed ou

Questions

 • Wireless Billing

289

5

0

0

Newgistics also "lost" my phone

I pre-ordered the iPhone 6 Plus in September on the first day possible. Even stayed up until 2:00AM to order it. The phone finally arrived on 10/10. I

Questions

 • Wireless Account

688

5

0

0

AT&T Smart Label Tracking Issue

Hello,I returned my damaged phone per the instructions from AT&T, with a prepaid label on Wednesday, February 18, 2015, via USPS.  I have been checkin

Questions

 • Wireless Account

826

6

0

Over a month later, AT&T now says they can’t find phones

Traded in phones. Sent them back end of September. Starting receiving emails mid October that the phones were not received and they were charging us.

Questions

 • Wireless Account

62

1

0

0

Newgistics not showing my return

Newgistics is showing nothing on my returned device status. It says the tracking number was not found. I have received a replaced device and returned

Questions

 • Other Phones & Devices

764

4

Tracking

I ordered the iPhone 7 PLUS BLK 32 GB about 3 weeks ago, my shipping dates changed from 11/10-11/17 to 10/20-10/27. Today is obviously the 24th, so wh

Questions

 • Wireless Account

287

2

0

0

Online return not getting refunded

I returned my device about a month ago, and I’m getting charged 350 dollars for not returning my phone. I was on the phone with support for two hours

Questions

 • Wireless Billing

747

1

0

0

At&t Secure Family Location

For the Att Secure Family feature, are all phones on the plan able to be tracked or is there a way for certain phones to not be tracked?

Questions

 • Account Features

415

2

0

Charged for device that was returned to att

I received a text message stating that att has not received my phone by April 1st and it would be charging my bill. I shipped the phone on the 22nd of

Questions

 • Wireless Account

50

0

0

0

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