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I have been getting charged for the same service for who knows how long... I have closed out both accounts and I have spoken to the fraud department and to 3 or 4 different people. This has been going on since December of 2013!! At this point I see this as theft. If my math is correct 51.00 X 12 mon
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AT&T Internet Account
Here's how the wireless company I have used for years did me last night. I had $8 in my account, so I load another $25, giving my account $33. I currently and always have used the $2 daily plan. So while browsing the Prepaid plans, I accidentally click on the $30 monthly plan. Upon realizing mistake
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More AT&T PREPAID Discussions
Agent STOLE my phone... instead of using the phone for upgrade with trade in offer as requested (and as was available per art's own website) she placed a new next plan on a different line and used the phone from the other next plan for buy back credit. The buy back credit was only $265 and the remai
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Wireless Account
Yesterday I found out someone charged my Bluebird Card 4 times and attempted a fifth transaction but by that time my account was too low. $120, $50 one day , then $120 and $50 again. I'm waiting to see what will come out of this, but aside from me and my family being out of my bill money and having
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Wireless Billing
Was lied to by sales rep, they did not tell me anything about a service fee of $35 per line. I asked after the activation fee of $30 per line what will I pay because I wanted to know the bottom line. He lied, I sign and now I am sitting here with a bill for $363.94...................................
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Wireless Billing
In Oct 2016 AT&T store in Staten Island customer rep. took my Samsung S7 edge and told me that i would not have to make anymore payments on the phone and issued my a new iPhone7. In March while reviewing my bill I saw that the phone was listed as my wife's phone and I was still paying for it. I spen
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Wireless Billing
I have a post pay account (now) and had a s8 prepay account before. I had my s8 prepay for a month before the note 8 (which my wife had to have) came out... we ordered hers and while I was chatting to the rep, he offered to setup a b ogo with my PREPAID ATT account.. I said I'll have to think about
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Wireless Billing