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Stolen funds!

Here's how the wireless company I have used for years did me last night. I had $8 in my account, so I load another $25, giving my account $33. I currently and always have used the $2 daily plan. So while browsing the Prepaid plans, I accidentally click on the $30 monthly plan. Upon realizing mistake

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249

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Two auto pay bills same service same address for to long!

I have been getting charged for the same service for who knows how long... I have closed out both accounts and I have spoken to the fraud department and to 3 or 4 different people. This has been going on since December of 2013!! At this point I see this as theft. If my math is correct 51.00 X 12 mon

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704

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Who do I contact to escalate a sales agent fraudulently taking a phone under an active next plan

Agent STOLE my phone... instead of using the phone for upgrade with trade in offer as requested (and as was available per art's own website) she placed a new next plan on a different line and used the phone from the other next plan for buy back credit. The buy back credit was only $265 and the remai

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213

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Fraudulent charges on my card - ATT let thieves take our money without a problem

Yesterday I found out someone charged my Bluebird Card 4 times and attempted a fifth transaction but by that time my account was too low. $120, $50 one day , then $120 and $50 again. I'm waiting to see what will come out of this, but aside from me and my family being out of my bill money and having

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Fees weren't disclosed

Was lied to by sales rep, they did not tell me anything about a service fee of $35 per line. I asked after the activation fee of $30 per line what will I pay because I wanted to know the bottom line. He lied, I sign and now I am sitting here with a bill for $363.94...................................

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197

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Should I pay for a phone AT&T collected from me in Oct. and has been billing me and unknowingly ?

In Oct 2016 AT&T store in Staten Island customer rep. took my Samsung S7 edge and told me that i would not have to make anymore payments on the phone and issued my a new iPhone7. In March while reviewing my bill I saw that the phone was listed as my wife's phone and I was still paying for it. I spen

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289

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At&t lies, gets caught in lie... then doesn't care!

I have a post pay account (now) and had a s8 prepay account before. I had my s8 prepay for a month before the note 8 (which my wife had to have) came out... we ordered hers and while I was chatting to the rep, he offered to setup a b ogo with my PREPAID ATT account.. I said I'll have to think about

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