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Can't receive text messages from Apple users

I cannot receive text messages from Apple users. This is a brand new phone. So frustrating. I should have purchased an apple I guess. Distraught because I need this for work.

Questions

138

3

0

Accepted Solution

Receiving text messages abroad in Japan

I have a post paid plan and need to receive texts for 2 step verification codes while in Japan. I read in an ATT forum that receiving texts are free, but customer service told me there is a 0.50 charge for all sent and received texts. Can you please confirm if receiving text messages are free?

Questions

481

5

0

Receiving text messages while abroad

I am currently on the AT&T PREPAID 25¢ a minute plan, and due to the current pandemic am stuck in the UK. I need to receive text messages, but my phone tells me I do not have any service. How can I get enough service to do this, given that AT&T in theory has coverage in the UK? Do I need to upgrade

Questions

79

1

0

SMS/Texts from non-ATT carriers are not working

Hello,   I ported a number 4 days ago.  Calls work fine from any carrier.  Text messages work from ATT customers.  Any texts from other carriers (Verizon, Tmobile, Sprint, Google Voice) do not work and never come through.   I have worked through ATT technical support multiple times and it never help

Questions

75

1

0

Text messages not sending

I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin

Questions

1.8K

1

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AT&T HAS BLOCKED MY BIZ PHONE LINE FROM SENDING OUR CUSTOMERS TEXT MESSAGES IF THEY ARE AN AT&T CUSTOMER

I am an AT&T customer and have been for years with multiple lines and a heavy monthly bill. I use a different online phone service for our company main phone line. We are a vacation rental company and we use texting quite a bit. Sometimes we send similar texts out when sending guests similar (ye

Questions

26

0

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Internation Day Pass Charge

Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?

Questions

61

1

0

Phone access, accessibility

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

Questions

33

2

0

Text messages

My texts are not being received. I received incoming messages fine. My responses are not going through for certain people. I've reset my service, restarted the phone, did the update, still no change. I do get the message that AT&T backup is not working & to to again.

Questions

39

1

0

Can't receive texts from other other phones on plan

I recently changed my wireless number. Ever since then the other 2 phones on my plan are unable to send me texts. I've factory reset, completely deleted contact info, and text and call history out of the other phones. And had customer support sent signals to each phone and do a text check. Everythin

Questions

173

1

0

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Refund never recieved and now given extra Charges.

I purchased the samsung21 ultra online and recieved a box with only a charger in it. Called at&t they kept telling me if I report it missing I can't use it. That's not a problem because I don't have it. They claim to have canceled the trade in too. The purchase was 11/12/2022. I have called seve

Questions

25

4

0

Text log is missing

The text log is missing from all of my accounts on both the app and desk top. The data usage appears but no text usage. I have called twice to find a solution. The first time they were going to send it to a “higher level”. He took my email and told mw to expect someone to contact me. I have heard no

Questions

394

1

0

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CANCEL PREPAID PLAN

Hi, I got my sim card in Florida, but our car was stolen there and I lost my contract, unfortunately I didn't get my contract at my e-mail, my wallet with the sim card are gone and I need to cancel my plan.It keep saying that I'll get a text to create a new account, but my sim card is not on my phon

Questions

49

1

0

Samsung Galaxy S4 not receiving long text messages

I have a Samsung Galxy s4 and recently I have not been able to receive long text messages. My phone is only receiving one page messages. I have reset the phone multiple times and even did a factory reset. Someone please help 😕

Questions

1.6K

2

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at&t / total wireless

Hi, I cannot get texts from friends on total wireless. I am on at&t.  We have been texting fine until somewhere between Jan 17-19.  I have a Google Pixel 4A, she has an iphone and her husband has another android.  They live in MO.  They can text back and forth with my husba

Questions

94

1

0

Group Texting issue

On Sunday I purchased a new S20 and from the moment the phone was up and running I have been having an issue with my MMS messaging. It's not working AT ALL. I currently have 150 messages waiting for download. I have tried everything soft/hard reset, clear phone cache, clear app cache, reset netwo

Questions

28

0

Closed

text messages

How can I send text messages from my pc?

Questions

51

1

0

charged multiple times for one text message

why do I get charged 3 to 6 times for one received text message?

Questions

60

1

0

Account number

On phone ( Edited as per community guidelines)

Questions

16

3

0

Not receiving text messages on iPhone 7

Ok folks, this is a long one. I'm having issues with only certain android contacts not being able to get texts through to me. iMessage is working just fine. I had some issues with TracFone/Total Wireless and porting, but those are supposed to be all completed and/or canceled. I had an old

Questions

146

5

0

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