I was told no when I asked but its not charging me yet. Before I got the prepaid phone I asked an agent if I would be able to send picture messages without a data plan but just the $30 talk and text and I was told no but Ive read somewhere that I can and I am confused and I cant risk it charging me

Hello,   I ported a number 4 days ago.  Calls work fine from any carrier.  Text messages work from ATT customers.  Any texts from other carriers (Verizon, Tmobile, Sprint, Google Voice) do not work and never come through.   I have worked through ATT technical support multiple times and it never help

How can I send text messages from my pc?

why do I get charged 3 to 6 times for one received text message?

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

I'm on the unlimited prepaid plan$65 with auto pay, I'm supposed to have unlimited texting but today I downloaded an app and when I went to receive my verification SMS codes I was notifiedmy quata had been met, at that time I realized all my texts coming in on network were not making it to me only t

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

Hello, I cannot receive SMS short codes on my phone. I need to receive short code messages in order to validate a bank account as well as receive public service messages. Regular text messages (from other cell phones) work fine.  Currently using the $35 monthly prepaid plan on an Android Motorola X4

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

I have a Samsung Galxy s4 and recently I have not been able to receive long text messages. My phone is only receiving one page messages. I have reset the phone multiple times and even did a factory reset. Someone please help 😕

Hi.  I am suddenly unable to receive either texts or calls, but I can send texts and make calls.  This is pretty unacceptable. I have a Samsung Galaxy S5 Active.  It hasn't been rooted and has Android 4.4.2. Texts I received my last text last night.  I've been told that texts were sent to me this mo

How can I move my texts and text threads from my old Cingular Flip 2 (Alcatel 4044O) to a new one? To move my texts and text threads, not media or contacts. These are stupid flip phones, not smart phones. Thanks.

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Hello Support, I recently updated my phone with the latest update. However, I still do not have the text reaction feature. My wife has a S22+ and it also does not have that feature too. I noticed other S22 from other carriers have it. May you assist? Thank you. - Linh

I recently changed my wireless number. Ever since then the other 2 phones on my plan are unable to send me texts. I've factory reset, completely deleted contact info, and text and call history out of the other phones. And had customer support sent signals to each phone and do a text check. Everythin

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

I have used Advanced Messaging for a few months. Now I am switching to a new phone. However, none of the advanced messages have transferred. How do I get these messages to transfer?

I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin

Hi, I cannot get texts from friends on total wireless. I am on at&t.  We have been texting fine until somewhere between Jan 17-19.  I have a Google Pixel 4A, she has an iphone and her husband has another android.  They live in MO.  They can text back and forth with my husba