Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (644)

Relevance
Receiving text messages while abroad

I am currently on the AT&T PREPAID 25¢ a minute plan, and due to the current pandemic am stuck in the UK. I need to receive text messages, but my phone tells me I do not have any service. How can I get enough service to do this, given that AT&T in theory has coverage in the UK? Do I need to upgrade

Questions

77

1

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

97

1

0

Phone access, accessibility

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

Questions

29

2

0

Spam text messages sent from email addresses and not phone numbers.

I havent been able to get anywhere with customer service and tech support on the issue of stopping spam text messages that are sent to my phone from various email addresses. Cannot flag them as spam or submit them to att because att requires a phone number to report text messages.   I tri

Questions

118

2

0

I can't open any links sent to me through the messenging

I have to verify my phone number and the government sent a link but my samsung phone does not do a thing. I wiped the cache nothing.

Questions

36

4

0

Not Receiving Short Code Messages

Hello, I cannot receive SMS short codes on my phone. I need to receive short code messages in order to validate a bank account as well as receive public service messages. Regular text messages (from other cell phones) work fine.  Currently using the $35 monthly prepaid plan on an Android Motorola X4

Questions

430

6

0

0

Can't download picture messages

Hello, I am having trouble downloading pictures from messages (MMS) It has worked fine for years now and I can send pictures to people via text but I am unable to get pictures back. I have tried changing the APN but the one I have is the one that is suggested. I have turned wifi off and tried over 4

Questions

107

2

0

New ATT prepaid account (Port in) calling working. data working, sms not working

Hi, Just ported my number in to ATT Prepaid on the $50 ($40 with autopay) plan.  Calling is working, data is working but SMS is not working this is on an unlocked ATT branded Iphone XR  when I go in to settings / Messaging and choose iMessage it says activation unsuccessful. 

Questions

88

3

0

Not receiving Google 2-Step Verification Texts

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

Questions

836

1

0

Is there a way to disable email-to-text?  I've recently starting to get a lot of SPAM text messages from email addresses.

Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses.  I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone.   iPhone's filter doesn't block the messages either, it

Questions

72

2

Many, many scammy problems with "expiring money", auto-renew, text messages on my PREPAID and hidden undisclosed 9000 message rollover limit

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

Questions

337

3

0

Text

How can I find word for word transcript of text messages from jan2022 to October 2022

Questions

21

2

0

Can't receive texts from other other phones on plan

I recently changed my wireless number. Ever since then the other 2 phones on my plan are unable to send me texts. I've factory reset, completely deleted contact info, and text and call history out of the other phones. And had customer support sent signals to each phone and do a text check. Everythin

Questions

172

1

0

0

Text log is missing

The text log is missing from all of my accounts on both the app and desk top. The data usage appears but no text usage. I have called twice to find a solution. The first time they were going to send it to a “higher level”. He took my email and told mw to expect someone to contact me. I have heard no

Questions

393

1

0

0

Unable to receive text message or verification message

Hi all, I am pre-paid unlimited 4G plan user with two lines. (One is for me, and the other is for my wife) Recently my wife and I found that my wife is unable to receive any verification messages to her phone.  Amazon messages as well as all sort of verification messages from our apartmen

Questions

53

1

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

77

3

0

Phoenix 4 phone - not sending or recieving text messages

My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage.   Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.

Questions

113

7

0

Internation Day Pass Charge

Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?

Questions

52

1

0

Unable to receive or text group chat with T-Mobile users.

I can't any longer receive or text group chat with T-Mobile customers, it was working fine before. I tried a software update, resetting network, several reboots all did not work. Please help. I have iPhone 12 pro max.

Questions

25

1

0

My iPhone 14 stopped getting verification texts

Sometime over the last weekend my iPhone 14 stopped getting verification texts and notifications from my banks. These are things like verifications when trying to log on from an unfamiliar device or messages when I make a charge on my credit card. Some things to note... I have made no changes to

Questions

38

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.