Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (881)

Relevance
Selected Relevance
Unable to see read/delivered through advanced messaging

On 12/7 we began having issues with receiving text messages, but could send them to outside of ATT users. Then on 12/8 we were not able to send or receive messages from anyone regardless of the provider.  On 12/9 the issue was resolved.  Since 12/7 we also have not been able to show a rea

Questions

469

4

0

Turn off texts on prepaid phone plan?

Prepaid phone plan charges for incoming texts...depleting account without any use of texts... Too many texts to block individual numbers. How can I turn off texts totally to avoid these charges and still use the phone for calls?

Questions

398

1

0

SMS verification codes not receiving.

can not receive Texts with verification codes. I have reset network connection thru the att site, and on app. I have RESET / power cycle phone. SMS / Texts codes are blocked. have adjusted all in phone settings per ATT site suggestions,    ISSUE REMAINS

Questions

1.6K

5

0

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

44

2

0

No text notifications between iPhones on same plan

My mom and I have iPhones on the same plan. When We text each other we receive no notification. We gets notifications from other people. I recently upgraded to a new iPhone and our plan was ‘updated’.

Questions

151

2

0

How fraudsters get upgrades when att sends codes??

How is it possible that someone can walk into at&t with a fake id & get an upgrade , if at&t is saying they require a code too be sent to email & phone that the person has too read back??

Questions

60

6

0

Messages that are showing up on my bill but not my phone

Hello, there are 3 different messages that are showing up on my text log on my bill but aren't in my phone. I haven't deleted anything from that number or messaged at those times so where are these coming from? How can I prove that I didn't delete anything?  

Questions

84

1

0

Email-to-SMS gateway not working for prepaid

Switched to AT&T prepaid. Cannot receive text from email via [email scrubbed] nor via @mms.att.net.  Response code 550 -Recipient could not be reached.  I can receive email from text (shows @txt.att.net address in From field) but the failure code is the same if I hit reply.  T

Questions

214

9

0

Text shows as incoming in text log but not received on device

Hello, I have issues receiving texts from a certain number which sends an automated notification text. I checked my text usage under my AT&T profile and it is listed as incoming. However, the message never arrived to my device. I used to received text from the number, but no longer received i

Questions

33

1

0

I want to recover my account

I want to recover my account the number and the email address liked to my account (199060123885) i don't have access to it again and this my old account so I want to have it back my zip code 56041 I want to use my email address [email scrubbed] as my new email address to this account 199060123885

Questions

26

1

0

remove texts

How do I remove myself from a multi-person text

Questions

50

2

0

Samsung A01 Phone -- Moving text messages to my new Samsung A01 phone

How can I transfer my text messages for "free" and not buy a subscription using an app or other devise to move my text messages from my old Samsung A01 to my new Samsung A01? Please note: I'm not able to upgrade to a newer / better phone, I would just like some advise on how to move or save my o

Questions

64

1

0

Sonim XP3 (not plus) Predictive Text

How do you turn off the predictive text on a Sonim XP3 (not plus). I don't use that feature and when it is on you have to push the space button twice to enter a space and if you see you failed to enter a space you have to delete back to the mistake rather than scrolling back and simply entering a sp

Questions

13

1

0

Closed

AT&T will not unlock my PAID-OFF iphone

I bought an iPhone 12 mini little over 1 year ago. AT&T first sent me to their website, on the website I Kept receiving an error message, I tried this for 4 days, I did keep calling AT&T 611 which was no help at all. FINALLY an agent from 611 connected me to a 611 Supervisor (Rona employee

Questions

37

1

0

Not receiving missed group messages when airplane mode is turned back on

I have a Samsung fe 21 5g. I turn on airplane mode when I go to bed at night. I have not been receiving group messages when I turn airplane mode back on. I have reset my network settings and cross checked with others who are in the group chat to make sure that I was supposed to receive it. Thank y

Questions

23

0

0

Stop someone that is porting my phone number

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

Questions

39

1

0

ActiveArmour Area Code Block?

Hello, with the automation of being able to create fake numbers to make robocalls, of which I still can't understand why telecom providers can't differentiate between real and fake numbers, is there a way to block entire area codes via ActiveArmour? If it's not possible to filter/block by area code

Questions

20

3

0

trying to create online acct but only have landline

trying to create online acct but only have landline and im not recieving the authorization code on landline :(   i need to port my landline phone to a new provider BUT cant recieve 6 digit transfer pin#     i try to create an online acct and im not allowed access until i veri

Questions

133

4

0

Closed

$50 Target AT&T prepaid wireless E-gift card available for $40!!!

Please help me out and buy my $50 Target AT&T prepaid wireless E-gift card for $40! I've been out of work on medical leave and my family really needs the extra money. I promise the number is valid and the PIN is unused. Text me at (personal information removed) before November 16th because I wil

Questions

32

2

0

Why has service degradated so much in my area?

I grew up in DeWitt County Texas,  and I still often travel to Cuero TX (located in DeWitt County) for my work.Growing up, I and all of my friends and family all had Cingular (before it became AT&T) ...because Cingular, hands down, had the absolute best coverage and service in area.  No other carrie

Questions

239

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.