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My wife is in Malibu, Ca at present and can get no service in most areas. She will be there for a couple months. Your service is dismal.

My wife will be in Malibu,Ca and point dune area for the next few months. Your service is unusable at home there and spotty at best through out the Malibu/point dune area. I had to go buy a T-Mobile device so she could feel safe at home. Guess what 5 bars! AT&T 0-1 bars and constantly in SOS mod

Questions

57

2

0

S22 Ultra google messages problems!

Randomly my phone refuses to use the chat feature! I have everything updated. I restarted my phone. I forced stopped and cleared the cache. On my mom's phone the chat feature works and nothing has changed. It works then I put my phone to sleep( turn the screen off.) and then I wake my phone and it r

Questions

702

6

0

can't send message with att error 38

Sometime today (10/5/2022), I lost the functionality to send text messages. I can receive text messages, but I can't send them anymore.  An error message displays saying "can't send message with att error 38".  I use the Android native text app (Messages by Google).  I see the SMS

Questions

722

5

Can't send or recieve texts

My texts messages started failing and after many troubleshooting attempts I found out that when advanced messaging is on, the message says failed. When advanced messaging is off, it seems as though it sent but the recipient didn't get the message. I also am not recieving any messages except for prom

Questions

135

3

0

Multi-factor Authentication SMS Text Messages Are Blocked

​I have SMS MFA enabled on several online accounts.​ ​I am no longer receiving SMS text messages with Multi-Factor Authentication codes from my online account operators, most of which are financial institutions. ​ ​I can send/receive TXT messages with my family members. I'm just not receiving text

Questions

500

5

0

Can’t log onto account or call at&t because have no service

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

Questions

352

10

0

Upgraded to Elite Plan Scam

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc

Questions

494

4

0

Block or turn off SMS notifications from unknown senders

Im getting an increasing number of text-text and email-text spam messages via SMS. What can be done to block it?  What can be done to silence the SMS notification from unknown senders?  

Questions

277

6

0

Delays & Bouncebanks using AT&T email-to-text

Hello, over the years we've sometimes sent out emergency communications via this service (i.e [email scrubbed]) to a small group of employees that all have AT&T iphones.  Historically the messages are received within seconds.  We sent messages on two different days in December 2021 and there was a p

Questions

713

9

0

international Passport NOT AVAILABLE ANYMORE

I have been a loyal customer for over 20 years, and I will be leaving AT&T as soon as I can. That you got rid of your International Passport plans shows me that you're not interested in keeping customers. If I'm traveling overseas, you expect me to pay $300 extra for a month of service? That's r

Questions

983

7

0

Can't make or receive calls. Text ok

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

Questions

139

3

0

Placed a FaceTime call to a family member at 8:20pm - no answer. They received a missed call message at 10:38pm - not at 8:20pm. Why?

Id like to preface this with this is a FaceTime call attempt between myself and my 8 year old daughter. I share custody with my ex wife. She is extremely difficult to co parent with and is causing an issue with this. I attempted to call my daughter via FaceTime at 8:20pm for my nightly call with

Questions

184

2

0

Lack of notification for text messages when phone has been idle for a given time.

My problem is I am not getting text message notifications instantly when sent if phone has been idle. If using the phone or it has been opened just recently, I will receive them ok. I have checked with another phone and have found out that the time the message was sent is the same time that shows on

Questions

1.8K

10

0

Cannot transfer advanced messages to new phone

I have used Advanced Messaging for a few months. Now I am switching to a new phone. However, none of the advanced messages have transferred. How do I get these messages to transfer?

Questions

222

4

0

charged multiple times for one text message

why do I get charged 3 to 6 times for one received text message?

Questions

62

1

0

Email to Text is not working

Email to text is not working, the intended recipients are not receiving anything at all, not even an error message. Emailing through Outlook hosted by GoDaddy. The email to email function is working fine, it is just email to text that is not working.

Questions

1.1K

6

0

Not receiving verification codes on android and iOS phones

This problem just recently began approximately three weeks ago. Both android and iOS are not receiving verification codes via text. When a call is an option, the code comes in voice call. Not every site has that option. The problem is on all sites. Checked all settings and turned off Wi-Fi calling.

Questions

6.1K

7

0

Sporadically missing text messages

Strangely, I never receive some text messages from others. This happens in both group and individual threads. There seems to be no rationale as for when the problems occur. I've got a Google Pixel 2 (but I've had this problem with other AT&T-specific phones, too). Sometimes the group messages

Questions

427

2

0

How do I change the font and size is a new email's subject line?

The subjection line text on new emails has become quite small. How can I change the font size and/or the font type in the subject line. I've tried selecting the text and using the font controls at the bottom of the message to change the font and nothing happens, the font remains the same size - ag

Questions

171

5

0

My phone usage logs are reflecting incoming numbers from my number.

When I pull my phone records my text messages and calls reflect my number as if I am texting/calling myself. I understand if I block a number it will reflect my number in its place, but I am also experiencing if someone calls and texts from their number or an App number that I do not have blocked i

Questions

2.7K

9

0

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