Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (825)

Relevance
How fraudsters get upgrades when att sends codes??

How is it possible that someone can walk into at&t with a fake id & get an upgrade , if at&t is saying they require a code too be sent to email & phone that the person has too read back??

Questions

49

6

0

text message abroad

Hi I have a prepaid 45$ monthly plan but I don't receive text message abroad USA. How can I do for receiving text messages while outside US (I am in Europe)?

Questions

78

4

0

Why can't ten separate AT&T Employees successful port over a cricket phone? Why would AT&T sell a product that don't understand?

In the past three days I have been to two separate AT&T stores, spoken with six in-person employees and four online techs. None of which can even comprehend or provide an explanation for why my phone does not receive data or texting. The phone works fine when other AT&T sim cards are inserted. Sever

Questions

67

2

0

No Text Sound

I have a samsung galaxy rugby pro. I use the default at&t app AT&T Messages to get texts but recently it has just stopped making noise (or vibrating) when I get a text. As you can imagine, this is extremely frustrating.

Questions

697

2

0

0

Samsung Galaxy Express Prime (go phone)

My Samsung Galaxy Express Prime (at&t go phone) with the $2 a day plan will not receive text codes from my bank for money transfers and other banking needs. All other text and pic functions work as normal. Called the at&t help line, the bank...nobody seems to have an answer. Anyone?

Questions

110

0

0

0

Samsung Problem With Short Codes

My Samsung Galaxy Express Prime (at&t go phone) with the $2 a day plan will not receive text codes from my bank for money transfers and other banking needs. All other text and pic functions work as normal. Called the at&t help line, the bank...nobody seems to have an answer. Anyone?

Questions

101

0

0

0

Need help setting up Messages.Att.Net to text from computer

When I go to messages.att.net it shows my mobile number but then asks me to add a new number.  I had this problem with a prior account.  I can't figure out how to clear this and calling in usually isn't helpful because the phone agents don't understand what this is.

Questions

283

1

0

0

ATT - Add an option to change group text limit of 10 recipients!!!!!

This is really frustrating. Customers are complaining and you are not making changes.Our group has more than 10 participants.Every time someone replies/receives from ATT, the whole conversation is fragmented and everyone's message is messed up.We know why you are doing it and its because its to prev

Questions

387

0

0

0

Privacy

I am using a phone on someone else's account. Is the person that pays for this account able to see my text messages on what I am saying. Are my conversations between me and my family and friends private? Or can the person who runs this account go online or go to the store and read my personal stuff?

Questions

396

1

0

0

Cannot Receive Text Messages

I just purchased the $45 package with unlimited text and talk. But I cannot receive incoming text messages unless I send one to the number first, I.e. I need to initiate the conversation. I have reset my phone, wiped the text conversations, etc. But it still is doing this. Why is this happening even

Questions

259

3

0

0

Some Text Messages are missing or never received?

Some weird stuff started about 2 months ago...Sometimes I'll get a text on my unlocked phone, and I see the notification, which stays on the screen for a few seconds, then slides up and disappears as normal.Now - if I touch that notification BEFORE it disappears, it takes me to the text message, no

Questions

333

2

0

0

Can't text from iPhone 7 to Android/Samsung/etc

I can text other iPhones via iMessage, but non-iPhones it won't work.  I have to toggle between 4G/LTE, and the resend, for a text to go through.  I have to "reset" like this every time I want to send a text. Apple support couldn't fix it and said it's a carrier issues.  (I've tried all their fixes

Questions

71

3

0

can't receive certain friends text message

My contacts are not receiving an error message or alert. They are not being blocked. I am able to make receive calls to/from them. I have checked the message settings and I have reset my network settings and turned my phone off and back on and have put it on airplane mode for 5 minutes. I logged in

Questions

36

1

0

Receiving Text Messages

For some weird reason I can not receive text messages from my dad's phone. His is the only one that doesn't come through. He has an iPhone through Verizon and I have a Samsung. Other people I know have Verizon and I've gotten their messages. I'm not sure the problem. We've tried everything. He can g

Questions

36

1

0

Not receiving verification code texts

This has been addressed over and over on these forums and yet no one seems to actual give an answer to solve. I’ve turned Wi-Fi on and off. I’ve turned airplane mode on and off. I’ve reset my network settings. I’ve power cycled the phone. I’ve checked every setting in the phone. Checked blocked numb

Questions

37

0

0

Unreliable message delivery via @txt.att.net

I work closely with the facilities/maintenance team of a hospital and they receive HVAC notification messages of failures or problems with the system or its components via email and text. These messages are sent out simultaneously from the HVAC management system to an email address and a cell phone

Questions

19

1

0

Closed

Closing threads to hide the truth?

I recently posted about an issue I have. I am a new member. It seems like instead of a resolution I am bombarded with nonsense replies skirting the issue with made up information. Then all of the sudden after a "top contributor" makes a final comment to gaslight the real issue, I am locked out of th

Questions

43

20

0

Can't receive short codes/2FA

Ever since I switched to AT&T from Verizon I'm no longer able to receive short codes. I've been looking on this forum for fixes and have tried everything listed and it still won't work. I've tried resetting my network settings multiple times, restarted multiple times, tried to use the AT&T t

Questions

35

0

0

automatic capitalizing

AT&T Messages on my new Samsung S8 automatically capitalizes text that is spoken after manually pausing Text-To-Speech when continuing after the pause. How can I stop the capitalizing?

Questions

38

1

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

68

1

0

Not finding what you're looking for?