I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

The text log is missing from all of my accounts on both the app and desk top. The data usage appears but no text usage. I have called twice to find a solution. The first time they were going to send it to a “higher level”. He took my email and told mw to expect someone to contact me. I have heard no

I need this issue fixed I'm paying for months of data and not being able to use it!!!!!!!!

When reviewing my account I noticed that there is a Charge on 3 of my 5 lines for DATA SOC! What is this for? It’s never been on there before and if it’s normal then why ain’t it on all 5 Lines! Another question is how in the world do I remove all the devices listed under each phone number for e

Id like to preface this with this is a FaceTime call attempt between myself and my 8 year old daughter. I share custody with my ex wife. She is extremely difficult to co parent with and is causing an issue with this. I attempted to call my daughter via FaceTime at 8:20pm for my nightly call with

I am receiving spam texts from the same domain. I block/report each text, but is there a way to block the entire domain?

Hello, over the years we've sometimes sent out emergency communications via this service (i.e [email scrubbed]) to a small group of employees that all have AT&T iphones.  Historically the messages are received within seconds.  We sent messages on two different days in December 2021 and there was a p

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

EVERY day I receive at least one "SMSishing" (phishing via text) message that reads exactly the same: "ATTFree Msg: December bill is paid. Thanks, Here's a little gift for you:", followed by a dynamic URL link ([dot].info/).  These are obviously malicious links and/or scams, so why does AT&a

I received text messages from someone three years ago I would like to use in a courtcase, is there anyway to recover them?

Why would my text massage history be missing almost 2 weeks of detail? The billing cycle says 10/11-present however text detail begin on 10/23-present. Why is there no data from 10/11-10/22? 

Sometime today (10/5/2022), I lost the functionality to send text messages. I can receive text messages, but I can't send them anymore.  An error message displays saying "can't send message with att error 38".  I use the Android native text app (Messages by Google).  I see the SMS

I had inadvertently responded Stop to the wrong text on my cell phone...I actually did it to one from [EDITED] which is MY business number through VOIP.ms - Now, ever since doing that, I don't receive texts from that number, nor does anyone else with an AT&T phone...What can I do to correct this

I have to verify my phone number and the government sent a link but my samsung phone does not do a thing. I wiped the cache nothing.

Hello, Since 11/15/21 I have been unable to send or receive any SMS messages on my iPhone 13 Pro. When I try, it says "Not Delivered." When I am sent an SMS, it doesn't show up at all (I had my friend who has an Android send me a text while she was next to me.) This issue happens no matter where

My wife will be in Malibu,Ca and point dune area for the next few months. Your service is unusable at home there and spotty at best through out the Malibu/point dune area. I had to go buy a T-Mobile device so she could feel safe at home. Guess what 5 bars! AT&T 0-1 bars and constantly in SOS mod

My wife is in Turkey and when she receives a text with a gif or image it asks her to download the image. When she clicks on the download button, no image displays. She has a Samsung s21 and we have the day pass while she's there.

[Re-posting as a THIRD TIME because AT&T marked my second post as "Private", now without any notice or solution.] [Re-posting because AT&T marked my previous post as "Private" with a stated intention of contacting me to solve the problem, yet they have failed to call me when it has f

I'm getting spam texts from email addresses.  The problem is outlined here: https://www.cnet.com/how-to/how-to-block-text-message-spam-on-your-iphone-at-t/ However, the link to "fix" this problem doesn't work anymore: http://mymessages.wireless.att.com/ The spam is coming from a wide variety of emai