Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the iss

We  frequent a small carry-out restaurant that uses the customers phone number to identify the order for pick-up (it is call-in or on-line order only).Without fail- within a week of eating there, we start getting spam texts from overseas for phone (Edited per community guidelines)/porn etc...What ca

Is there a way to disable email-to-text? I've recently starting to get a lot of SPAM text messages from email addresses.  I can't seem to forward them to report them to abuse@att.net or 7726 (SPAM) from the SMS on my iPhone.   iPhone's filter doesn't block the messages either, it

I would like to say before asking this that I have not done some crazy thing that the police have to look in to but, I did say things that my iPhone carrier wouldn’t like me saying. My carrier has also said that if I ever delete messages that I will lose my phone. I just deleted the messages so she

When messages are sent to generate a SMS text messages they are not delivering and impacting services within our organization. The client is requesting an engineer to engage for support in remediation.

We are having this issue on a few numbers. Texts not being received or are getting rejected by AT&T servers. The strange thing is it will go through to other phone numbers using the same exact phone on the same exact phone plan. We have checked phone settings for spam filters and have not found

My texts messages started failing and after many troubleshooting attempts I found out that when advanced messaging is on, the message says failed. When advanced messaging is off, it seems as though it sent but the recipient didn't get the message. I also am not recieving any messages except for prom

Does texting connected to WiFi and having the data off while being outside the US still incur a charge for the Internation Day Pass?

I just got a new iPhone 14 a few months ago when we switched carriers from sprint to AT&T. Now I can’t receive what I believe are MMS messages (group messages and picture messages) from sprint users.

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

I can't any longer receive or text group chat with T-Mobile customers, it was working fine before. I tried a software update, resetting network, several reboots all did not work. Please help. I have iPhone 12 pro max.

My texts are not being received. I received incoming messages fine. My responses are not going through for certain people. I've reset my service, restarted the phone, did the update, still no change. I do get the message that AT&T backup is not working & to to again.

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Was just signing up for AT&T internet service on the main ATT.com site when i had a few iffy things happen back to back. After Submitting; the Order never fully processed, confirmation email never went through, and the chat agent sent a fishy link. Anyone else seen this? my scam sense was t

Hi.Now have an unlimited talk/text plan on Family share plan.now i chatted with an agent and asked her what This means on my bill:  Mobile Share Value iPhone on 4G LTE w/ VVM$40.00 and all she said was that i was glad i was wanted to know about my bill and was confusing me. then after that chat i lo

I have a prepaid plan. Normally when I get a text message, that is followed by one ATT message telling me my dollar amount remaining. However over the last couple of days, one incoming text message will generate multiple ATT messages. When I look at my recent history I see multiple charges at the s

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my current 30GB plan was overcharging me. He told me I currently paid $220 for my two lines, but with this new promotion, I'd only pay $212.34. He said it inc