Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (891)

Relevance
Selected Relevance

Accepted Solution

Official Solution

how does a protonmail message sent to sms verizon show on my AT&T phone bill

If I use proton.me mail to send a text to sms verizon, how will that show up on my AT&T bill? As an SMS text message with the phone number?

Questions

46

1

0

Accepted Solution

Official Solution

Passport International plan

I purchased the AT&T passport plan for $60. I'm not finding the "passport app". Do I need this or do I just text & make voice phone calls as normal? I don't want to return home to a huge bill?

Questions

1.7K

1

0

0

Accepted Solution

Official Solution

lag time on texts

There is a very long lag time between text messages from my husband's phone to mine. Today he sent me a text around 1 pm this afternoon. I didn't receive it until 8:19 pm. Why is that? Is there anything I can do about it?

Questions

1.3K

2

0

0

Accepted Solution

Official Solution

Unlimited international texting free?

I have the $45 monthly prepaid plan which includes unlimited international text to over 100 countries, i was wondering if texting internationally is free with my plan?

Questions

2.1K

1

0

0

Accepted Solution

Official Solution

Passport Gold Pros, Cons, Gotchas?

We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places

Questions

2.7K

3

0

0

Accepted Solution

Official Solution

voice-mail to text

will a galaxy flip 4 work with the visual voice-mail because I cannot get it to work/set up for the first time

Questions

43

1

0

Accepted Solution

Official Solution

Access previous backups on a S20fe

Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

Questions

97

2

0

Accepted Solution

Official Solution

Copy of my last five years of usage details

I would like to request a copy of my last five years of usage details for my account. Preferably in Excel format.

Questions

71

3

0

Accepted Solution

Official Solution

text messages disappearing on my Note4

I just got my Note4,...it's been working great....then all of a sudden my text messages started to disappear. First it was incomong messages, but now mine are too.... Anyone else having this problem??

Questions

3.3K

6

0

0

Accepted Solution

Official Solution

New to AT&T and cannot receive texts from short code numbers (verification texts)

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

Questions

1.6K

6

Accepted Solution

Official Solution

Spam Ads and Pop-Ups – Tips To Remove Them From The AT&T Community

​​ ​​ ​​ You Are The Firewall​​ ​​ ​​ ​​Do pop-ups show up on your home screen? What about spam ads? These can be a pain! Although AT&T and the device manufacturer are always doing our best to keep your devices updated with the latest security improvements, we can’t prevent it all. Wi

Questions

36.8K

3

Accepted Solution

Official Solution

Not Receiving Text Messages

Today I hadn't really paid attention to my phone, but I realized people who usually reply to my texts hadn't replied all day.I asked my dad why he didn't text me back, but he showed me where he had. A friend also told me that they had sent texts.I have turned my phone off and back on, but I am not r

Questions

48.1K

21

0

Accepted Solution

Official Solution

Recover Deleted Text Messages?

Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.

Questions

540

2

0

Accepted Solution

Official Solution

Blocking a non AT&T iPhone User

If I block a Verizon iPhone from texting my AT&T iPhone, will they know I blocked them? This person is annoyingly persistent and I think that if she knew I blocked her that she would try using a different phone or getting another number just to continue texting me.

Questions

9.4K

1

0

0

Accepted Solution

Official Solution

Cruise to Alaska...Juneau/Skagway/Ketchikan...HELP!!

I have AT&T...we will be making these stops on our Alaskan Cruise in June 2023...will I be able to use my phone there? Worried I may get separated from my husband & not able to find him as well as taking pics & sharing them on social media. We have unlimited DATA. I am worried & d

Questions

45

2

0

Accepted Solution

Official Solution

How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

246

1

0

Accepted Solution

Official Solution

No one can see my emoji's in my text messages

I have a Samsung Galaxy S5 Active. Anytime I put an emoji in a text message the recipient cannot see what it is.  It just shows up as symbols.  I have tried this to numerous types of phones (even a Samsung Galaxy S5) and none of them are able to see them.  Now, if someone else sends

Questions

11.4K

2

0

0

Accepted Solution

Official Solution

email to text not working

I am a fireman and recently switched to AT&T from T-mobile. Our county emergency dispatch center sends out alerts to first responders with details about the emergency from an email address that are then received as a text message on our phones. Since I have switched to at&t I no longer recei

Questions

986

7

Accepted Solution

Official Solution

How to group text more than 10 on AT&T

Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more informatio

Questions

207.8K

293

Accepted Solution

Official Solution

Can I obtain copies of my text messages

Is there any way I can go to an AT&T store and receive copies of the text messages exchanged from a phone on our family plan?

Questions

341.2K

31

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.