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Unethical Business Practice

AT&T, I want to know since when is it ethical business practice to have a technician come out and splice an active internet line and make it inactive in order to run a new line for another new customer? I woke up Sunday morning to have no internet connection from my AT&T router, I tried to reboot it

Questions

 • AT&T Internet Account

128

1

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COMPLIMENTS TO ENEL!

I live in West Palm Beach, Florida. I’ve had att U-verse since, well let’s put it this way.....my at&t account email address ends in ”bellsouth.net”. That’s old. Anyway I’ve had many technicians come to the house over the years. Some were just in a plain rush to get out and others not so much. I had

Questions

 • AT&T Internet Equipment

66

0

0

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How do I get a new street marked green?

New House, New street ran into a problem even though, all around this new street Uverse is setup, available and even AT&T Technicians say we have 2 lines dedicated for our lot.  We have 42 hours on customer service calls with AT&T; we have been told by two technicians that the service is available (

Questions

 • AT&T Internet Account

159

2

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BEYOND UNACCEPTABLE

First off,I have never been late on any bill.$51.00 on time,every month,all the time.For the last 12 days I have been without at&t internet, and I have been unable to use my wifi for ipads,iphones,dish network on demand features,spotify,xbox live, blu ray player nothing!! I have been forced to use m

Questions

 • AT&T Internet Equipment

336

4

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Technician No show

I had an appointment for my internet installation on the18th of January Friday. They gave me a 4hr window of 8am-12pm. I took off from work and sat there for 4 hours and the technician didnt show up. I called them multiple times during the period of 4hrs and the customer service guys said the appoin

Questions

 • AT&T Internet Installation

474

2

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AT&T technicians intrude into my backyard over the fence. Are they allowed to do that?

Hi there, I was notified that AT&T is installing fiber around our community this week.But I don't request this service. And on 03/14/2019, there's motion detected thru my BLINK camera on backyard. A worker from AT&T is intruding my backyard over the fence, not even thru the door.  I'm super uncomfor

Questions

 • AT&T Fiber Installation

709

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