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Have more control over your programs!
We are excited to announce some enhancements to our programs! You now have access to NEW program abilities.
Questions
• Apps & Programs
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Official Solution
Closed
What do the lights on my Digital Life Controller mean?
See response for additional details.
Questions
• Device Troubleshooting
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Official Solution
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Programs 101 - Your Guide to Creating Programs
We've put together a few quick guides to help you get started creating programs for your Digital Life.
Questions
• Apps & Programs
Door Lock unresponsive via Digital Life app - Resolution Soon
Our engineers are aware of an issue with the door lock being non-responsive through the Digital Life app. This issue is affecting many of our customers. The door lock is still fully operational manually. The resolution is being finalized then will be tested. An update is scheduled to occur by August
Questions
• Device Troubleshooting
Disable system chirp
I realize that this is not currently possible but I would like to just air my frustration with my (the end user) inability to turn on/off the system chirp when a monitored device is opened/closed without contacting AT&T directly. This is a feature that I had with Protection One and have been told on
Questions
• Other
Device unlock
I can't unlock my cell phone at the AT&T device unlock portal with my IMEI. After I enter all the datas the website shows a problem with the network.
Questions
• Apple
Only house in two neighborhoods that cannot get Fiber, mistake in database?
I'm moving into a house that is the only house that could not get AT&T 10000 (Fiber). However, 63 houses can. I know this because I manually entered all 63 addresses to see if they can get the services online and they can (yes, all 63 can get AT&T 1000). My house is not in a odd place. I can post
Questions
• AT&T Fiber Account
4/15 - Unable to authenticate in apps and browser - system error message
System was slow all morning, and again has nothing in the archives for the cameras.Now, completely unable to access the system via Apps and Web Browser.Phone support says try again later or tomorrow.(documented)
Questions
• Device Troubleshooting
ATT Digital Life - System Down, No Access (3/11)
Unable to access system through: iOS App Android App ATT Digital Life Tablet (recently replaced) Portal Page - https://my-digitallife.att.com/dl/#/home All other internet in the house is functional. Good thing I’m home this weekend, and don’t need the remote functionality for my Pet-Sitter, etc.
Questions
• Other
Unresolved billing and internet issues
My contract was about to expire at the beginning of August, so I started shopping to see what deals I may be able to get. My internet was decent at around 20Mbps, but we did have intermittent issues. Actually, it got to the point I contact customer service. Their solution was to get me a good deal a
Questions
• AT&T Internet Features