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We got our Bogo phones back in Nov 2017 and have about 8 months left. Since we are traveling more often, we would like to get our phones unlocked and maybe switch carriers. Would there be an early termination fee if we paid off both phones?
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Wireless Account
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Hi, I have been ATT Wireless customer 8+ years. In Dec 2017, I was pitched an attractive promotion package for Uverse Internet and TV with low combined price, no one-time fee, and Visa Gift card. However, the bill does not reflect what I was promised. I spoke to multiple reps including the customer
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U-verse TV Account
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The Next Level of Power The Samsung Galaxy Note10+ 5G is coming and with it, a whole new mobile experience. Are you a gamer? Are you an indy filmmaker? Need extra storage space for all of your pictures? You get that + more. Some of the Next Level features Next Generation
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Samsung
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Would it be possible to switch my SIM card from my current LG G Flex 4G phone to an unlockedLG G Flex 2 H950 4G LTE phone without any problems or complications with my plan? Or can you only switch SIMs to the same kind of phone?
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Phone & Device Upgrades
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I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?
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Wireless Account
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With all the talk of the possible upcoming internet usage caps, I was wondering if there was a way that I could measure my own internet usage. Although it looks like AT&T will provide us a usage meter that we can check to see the total usage on our own accounts, I wanted to see if I could measu
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AT&T Internet Features
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If I purchase a phone from someone on an AT&T plan, and they have not yet paid off the device, can I just pop out the AT&T sim and pop in my ST sim and it work?
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Samsung
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What gigabit switch works great with fiber?Would the Netgear Nighthawk Switch GS808E work?Thank you Mario
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AT&T Fiber Equipment
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I am having issues with my wireless STB boxes after installing Google Wifi and a Network switch onto my network. My wireless STB boxes will frequently lose signal or it will display a "Network problems have stopped this stream" while watching recorded shows. Sometimes the shows will play for 30 minu
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U-verse TV Equipment
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Hello I'm having trouble moving my GoPhone number to my new wireless plan. I've called and spoken to various representatives, along with going to an At&T retailer. However, noone could really give me suggestions for my current situation. I purchased an iPhone 7 through the online AT&T store - the p
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Apple
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Ive had ATT for a very long time. recently i bought a new phone x and put the sim card into it. now I cant switch sim cards on the phone because it hasn't been 6 months since i put the chip into the device. how do i rid my device from the deathgrip of ATT and switch to T Mobile, and how to i swtich
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AT&T Phone Account
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Hi - I am on a grandfathered unlimited plan with corp discount and am ready to leave... I was thinking to go to a metered plan since it is still cheaper than the current Unlimited Plus offering. If I switch to that and realize month or so later I want to go to the Unlimited Plus or even change carr
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Wireless Billing
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I have a newer phone and want to switch over to it. Its an AT&T phone. I'm an existing AT&T (go-phone) prepaid customer. It has everything it needs, my old phone has a shattering screen.All i want to do is switch my AT&T phone number/service into it.Can I use the steps above or what do i need to do?
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Phones, Tablets & Devices
I was on the phone with them today, had to open an "Case" with them. The only thing that the support rep could see was that it was apparently done at a store - yet conveniently could not tell me what store or by whom. I had grandfathered iPhone unilimited data plans, four of them. Neither the Rep
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Wireless Account
I too opened up an account on AT&T, I paid $2,000 in the store on the day I purchased the phones as well as another $2,600 to Verizon in order to cancel my lines with them. I was told I would receive my BOGO credit 2-3 months after starting service also that it would work proactively and I would rec
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Wireless Billing
My gateway is bridged to a cisco router, and there is an 18 port switch in another location that is wired to the router. If its possible to connect the Uverse AP to the switch (rather than the gateway), I'll get a better signal to the Wireless Receiver. Is that possible, and if so, would anyone
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AT&T Internet Equipment
i will be leaving att once my contract is upmy contract is up the 15 so i will be switching to another carrierafter i leave on that day how does the bill work?do i have to pay the full amount for the rest of that month?also will be transfering my number overso i would probably do that about a day be
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Wireless Account
Had trouble finiding places that accept the $325.00 visa gift card from ATT. Where is the list of stores that accept it?
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Wireless Account
So I am currently in the process of switching both phones and companies from straight talk to AT&T. Im going from a galaxy luna pro to a note8 that has been used for AT&T service before. I bought the bring your own sim kit and 45$ prepaid plan which arrived a few days ago. I put the sim in and fo
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Plans & Features
I had Internet and phone service through Uverse, and tv with Directv. I call att customer support to find out what kind of bundle price I could get by adding tv to Uverse. The Customer Service person asked what I was paying Directv and then stated I could get a Phone , TV, and Internet bundle for $1
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U-verse TV Account