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Account suspended for non payment, but I want to swtch providers.

I've been an ATT customer way before the iPhone came out 10yrs ago. Currently my account got suspended for non payment due reduced hours in my job since the wildfires started back in December, then we got the mudslice and I havent work much since then. I owed 2 months Jan & Feb which I made partial

Questions

 • Wireless Account

835

8

0

0

Accepted Solution

Official Solution

Closed

Service Suspended how long before it will be terminated?

My service has been suspended due to a past due balance.  I got a call stating my account could be terminated if I do not pay but did not state when that would occur so I want to know how long can my account be suspended before they terminate it.  Haveing that information is helpful as I want to get

Questions

 • Wireless Billing

13.9K

2

0

0

Accepted Solution

Official Solution

New Subaccount cannot receive emails

I set up a subaccount on Friday, January 4, for my son.  Since then, his account has yet to be able to receive any email sent to the address.  When I have sent an email to my son's account, I receive back a message saying that the account is "Suspended inactive account".   I have contacted AT&T thre

Questions

 • AT&T Internet Account

503

1

0

0

Accepted Solution

Official Solution

Unable to send or receive email

I have an old inactive email that was likely suspended. I signed into the account ten days ago and added it to the app on my phone however the account is still unable to send or receive mail. This is a big problem since I've given the email as an initial business contact and potential clients are no

Questions

 • AT&T Internet Security

2.4K

2

0

0

SBCGLOBAL email was suspended

We moved two months ago to a new residence.  At the old residence we had DSL.  At the new residence we had to sign up for U-Verse.  I was told we would get to keep our sbcglobal email addresses because they are free emails to us.  All of a sudden, as the clock struck midnight on Monday, August 31st,

Questions

 • AT&T Internet Security

430

1

0

0

Gear S2 Suspended - contract not signed reason

I have a Samsung Gear S2 watch that I have had for over 6 months.   My account is setup to autopay 5 devices the only device suspended this month is the Gear S2.  I purchased 2 devices when I got my Gear S2 watch.   I signed the contract.  Devices have been fine on AT&T account for at least 5 months

Questions

 • Samsung

144

1

0

0

Rep say this month I’m over my data..how with suspended account

So along with every other issue I’ve had with AT&T’s past 20 some days I’m told by a billing rep to make arrangements for payment due to a suspension caused by a representative error  hence I’m being penalized and having to pay but My account has a suspended for 20 days don’t know if she just forgot

Questions

 • AT&T Internet Account

74

0

0

0

iPhone 8 Plus suspended and blocked

I had just bought a iPhone 8 Plus from a guy in person he said the phone had been blocked to inactivity, he said att unblocked the phone but now I’m on the phone and put in my SIM card and the phone gets service then an hour later gets suspended and so on, i need help fixing this.

Questions

 • Apple

214

2

0

0

absolutely disgusting customer service

I have reached out to the 800-331-0500 phone number that is required to cancel cellular service for an apple watch. I spoke to a gentleman Nick who appeared helpful by informing me that I only activated the the service less than a week ago so I would entitled to cancel without penalty. He referred m

Questions

 • Wireless Account

159

2

0

0

Missing Newgistics package

I am being billed $706 for failing to return a defective device. This happened months ago. I replaced my defective Samsung Galaxy S6 Edge and had sent it in the mail and followed the instructions to the letter to return the device back to AT&T. I could not get a receipt for dropping it off because t

Questions

 • Wireless Account

525

2

0

0

Transfer my number to new SIM card

My phone was recently stolen so I suspended my account. The day after I found a new SIM card and my old AT&T phone. So I was wondering if it was possible to get my service transefred to this SIM card?

Questions

 • Wireless Account

866

1

0

0

T&T Yahoo! services suspended

ou no longer have access to your AT&T Yahoo! account at att dot net because your AT&T Yahoo! Internet services have been suspended. If you want to continue using your AT&T Yahoo! ID at att dot net, please call AT&T Customer Service to reactivate your AT&T Yahoo! service.To reactivate AT&T Yahoo! Dia

Questions

 • Other

337

2

0

0

My account has been suspended

After my Account has been hacked and spammers sent a ton of emails i changed my password asap and now i can not get into my email account because it says  AT&T Yahoo! services suspendedYou no longer have access to your AT&T Yahoo! account *** because your AT&T Yahoo! Internet services have been susp

Questions

 • AT&T Internet Security

594

2

0

0

Suspended Service - Bill Overlap

My account was suspended due to a past due, which I fully take responsibility for and completely understand. However, my problem is that I paid the past due amount and my service is still suspended because the past due bill and the current bill "overlapped." My current bill came due ONE DAY ago. Now

Questions

 • Wireless Billing

218

5

0

0

Why has my email address been suspended?

When logging into my yahoo email today, I received and error message that said: "AT&T services suspended! You no longer have access to your AT&T Yahoo! account _@sbcglobal.net because your AT&T Yahoo! Internet services have been suspended." What does this mean and who can I contact to have it resolv

Questions

 • AT&T Internet Security

2.2K

3

0

0

How do I get somebody to unsuspend my DSL service

U-verse seems to be holding my email hostage. They disconnected me after i cancelled my U-verse order becasue they did not offer self install in my area. Now No one can seem to re instate our internet service. it has been 5 -days and hours on the phone. I don't owe any money and we do not want to sw

Questions

 • AT&T Internet Account

391

2

0

0

E-mail deactivated due to DSL services suspended

NOTE: Please read the entire thing. And I beg of any of you to post only constructive and meaningful answers/solutions. Backstory: My grandfather used his old e-mail to buy me a video game from an online retailer. The mail itself had a key I had to use to activate the game. A few years later, my gra

Questions

 • AT&T Internet Security

1K

5

0

0

New iPhone X A1865 activated, locked and then suspended but IMEI is clean

I recently bought a new, still sealed iPhone X, model A1865 (the unlocked model that supports both GSM and CDMA). I moved the AT&T SIM from my iphone 6s, which died, into the X and allowed it to activate. It worked, but after a day was suspended. I am able to reactivate it via the MyAtt app, but it

Questions

 • Apple

531

5

0

0

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