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CANT SUSPEND MY ACCOUNT AND STILL PAYING BILLS

I'm a brazilian who was visiting America and I activated a prepaid account on the 10/28/2018. I came back on the 11/12 and tried to suspend my account by contacting the Customer Service Phone Number. They assured me the account was suspended.Later I found out I was still being charged on the AutoPay

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What does "suspend" mean?

I see people say I want to suspend my line (bill) here often?I'm looking for info on regular plans (not GoPhone). What does that mean?A reduced charge while I don't use my line for a few months?No charge while I don't use my line?Is it per line? for the whole plan?How long can they do it for?Is it j

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3.1K

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Temporarily deactivate service for specific hours

I work a varied schedule, some days/some nights. My 16 year old son has been taking advantage of this and has been staying up until 2 am talking on his phone. This had now started affecting his school and other obligations because he"s " too tired"? REALLY? He bailed on  church Sunday and today he "

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ATT Account Temporary Suspension

I will be travelling internationally from May through August and was wondering if I could put my number on temporary suspension for this period? I had previously enrolled for the reduced $10 suspension for Dec-Jan 2014 & would like to reactivate the same this time. Please let me know if this is poss

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Why would my AT&T email account be suspended?

I have had an ATT email account for over 20 years.  For some time, the account has been free.  On  7/10/18 I received a message that the account had been suspended.  I was told (in the message) that I could reinstate it by calling an AT&T support number.  When I did, they said they couldn't help me

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Called to cancel but rep told me to call back tomorrow. Tried to suspend account online but error

I called the 1-800, got a rep and requested him to cancel my internet service. He said he cannot pull up my account and call back tomorrow. I then logged into my account and tried to suspend the account (https://www.att.com/suspend) to be greeted with this error message:SVC_SUSREA_ERROR! We're sorr

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Billing & suspended phone

I continuously get charged for going over data despite the fact that I'm connected to WiFi, my cellular data is off and my apps are off!!! Last month my bill was over $300!! I have 4GB of data, there's no way I should be going over. I'll get data overage texts repeatedly for months then I'll hear no

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