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ATT Promotional Card - Apply towards Wireless or Home Billing

For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you

Questions

 • Wireless Billing

657

2

0

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A Question About Outbound PHP cURL Requests ...

I have several PHP scripts that download data for me in the evening using PHP's cURL function. So, the scripts all stopped working last night, and aren't throwing any error messages.  Is it possible that AT&T is blocking my outbound requests?  If so, any advice on how to debug this is

Questions

 • AT&T Internet Features

46

2

0

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AT&T is now charging for spam blocking that it used to include for free?

I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)? Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting,

Questions

 • Device Features

314

2

0

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How can I get fee based internet support?

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

Questions

 • AT&T Internet Account

114

7

0

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Rural house, 1-2 bars, do boosters work?

I currently have a personal ATT cell and an ATT federal government issued cell/hotspot. The only available internet is DSL with poor performance. Both of my cellphones get 1-2 bars and will not work for video conferencing (which is a must.) About a mile closer to town I get good enough performance t

Questions

 • Phone & Device Upgrades

276

3

0

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Did I Win?? Have not received email and nothing to access under link given!!

I always have problems with the AT&T app when accessing promotions available! Why have I not received email when I got the above saying I won?

Questions

 • Community lounge

60

2

0

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Transferring phone number to a prepaid account (prepaid sim not working after a week has passed)

I was transferring phone number from another carrier service to AT&T. I chose the 12-month prepaid plan online. I received the new sim card on the second day, and it said there's no need for me to activate a prepaid account. But my phone number was not transferred to the new sim card after a wee

Questions

 • Account & Usage

283

3

0

Accepted Solution

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5g included on all unlimited plans

I recently upgraded my phone to note 20 ultra 5G, knowing that I will experience the 5g, i was told 5g was included on all the unlimited plans, but since my plan was the old unlimited plus it didnt include 5g, customer service suggested to change my plan and have to add extra 30 a month more to have

Questions

 • Account Features

191

3

0

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I bought a go phone can i use it with my contract SIM

Is it possible to use a contract phone with a prepaid AT&T go phone I have the go phone can i just use my contract SIM with it

Questions

 • More AT&T PREPAID Discussions

110

1

0

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Blackberry Key2 (Android)

Is Blackberry Key2 still supported by ATT ?

Questions

 • Android

371

2

0

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Unlocking my old iPhone I no longer have.

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

Questions

 • Apple

83

1

0

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iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

Questions

 • Apple

78

4

0

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Text message logs

Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my

Questions

 • Data & Messaging Features, Internet Tethering

9.5K

6

0

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Using Prepaid Account Balance as Payment

I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d

Questions

 • Account & Usage

141

1

0

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Rented condo is missing an AT&T service box...

Hi, my condo doesn’t seem to have an AT&T service box, and there are no online support options. Considering my phones call feature is currently broken, is it possible to schedule an appointment online?

Questions

 • AT&T Internet Installation

829

2

0

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

 • More AT&T PREPAID Discussions

130

4

0

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Is there a way to see app being used and text on my acct

Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?

Questions

 • Online Account Access

85

3

0

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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

Questions

 • U-verse TV Account

221

3

0

Accepted Solution

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Access for iPhone 4G w/ VVM - Looking for Better Understanding

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

Questions

 • Wireless Billing

108

4

0

Accepted Solution

Official Solution

Amazon Alexa - NumberSync Calls Dropping

Hello, We have successfully set up NumberSync and ATT calling on an Amazon Alexa device. We can make phone calls, receive phone calls, etc. The issues is that after 30 seconds to 3 minutes, the call just drops randomly, and this happens consistently with every call. So there seems to be some sort o

Questions

 • Other Phones & Devices

131

1

0

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