
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.
Questions
• AT&T Fiber Equipment
Accepted Solution
Official Solution
I have several PHP scripts that download data for me in the evening using PHP's cURL function. So, the scripts all stopped working last night, and aren't throwing any error messages. Is it possible that AT&T is blocking my outbound requests? If so, any advice on how to debug this is
Questions
• AT&T Internet Features
Accepted Solution
Official Solution
For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you
Questions
• Wireless Billing
Accepted Solution
Official Solution
Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't
Questions
• AT&T Fiber Equipment
Accepted Solution
Official Solution
Is Blackberry Key2 still supported by ATT ?
Questions
• Android
Accepted Solution
Official Solution
I always have problems with the AT&T app when accessing promotions available! Why have I not received email when I got the above saying I won?
Questions
• Community lounge
Accepted Solution
Official Solution
Closed
It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing? Website is a loop of link to link to link back to beginning. Phone customer service is music, then transfer, then m
Questions
• Account Features
Accepted Solution
Official Solution
We have been trying to cancel landline since June of this year. We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
I cannot recover any important accounts because all verification is sent to my associated phone number for an account that is currently suspended due to non payment. Please help. ASAP
Questions
• Wireless Account
Accepted Solution
Official Solution
I cannot receive 2 factor authentication codes via SMS on my LG Thin8X, even from AT&T.
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
Mom had old iPhone 7 128 black that shows value of $350 when plugged into the tool on myAtt app. The IMEI is still locked by t-mobile. My mom still has T-Mobile so they don’t want to unlock. I am not adding a line, I plan to use the trade in value to upgrade current device. is the trade in
Questions
• Wireless Account
Accepted Solution
Official Solution
I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
My ex boyfriend stole my phone and i have been trying to hold of att to get other phone can you yall help thats my bill behide cuz i have not had it
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th
Questions
• Phone & Device Upgrades
Accepted Solution
Official Solution
Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N
Questions
• AT&T Fiber Equipment
Accepted Solution
Official Solution
I have a new iPhone 12 and I’ve been working with AT&T since Saturday. I am on the correct plan, we’ve tried switching Sim cards and other troubleshooting, but we cannot get the 5G service to work. Is anyone else with an iPhone 12 successfully getting 5G service?
Questions
• Network Coverage
Accepted Solution
Official Solution
I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
Questions
• Wireless Billing
Accepted Solution
Official Solution
I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times. Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a
Questions
• Apple