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Detailed billing with text messages and calls

How do I access a detailed bill of messages and call logs

Questions

3.9K

2

0

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Broken AT&T Utility Cover

I’ve tried calling multiple times and have even stopped two AT&T install trucks in my neighborhood to try and get the utility box in my yard replaced. Over a year ago utility workers were in yard working and stepped on it. How I know is because it was recorded on my ring camera. I’ve asked to ha

Questions

323

8

0

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email to text not working

I am a fireman and recently switched to AT&T from T-mobile. Our county emergency dispatch center sends out alerts to first responders with details about the emergency from an email address that are then received as a text message on our phones. Since I have switched to at&t I no longer recei

Questions

1K

7

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Active Armor VPN

VPN is not changing IP address when connected.

Questions

2.2K

3

0

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AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

578

8

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HELP! Mobile hotspot device not receiving temporary pin and password

After activating my new Turbo 2 I have to set up an ATT prepaid account to add service and manage my account. After choosing the new user option it asks for the mobile number. I enter the phone number assigned to my hotspot but do not receive the sms message for the pin or password therefore cannot

Questions

1K

6

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Retaining email address after closing AT&T Internet and U-verse accounts

My wife and I have been looking into relocating to a senior community. The senior community provides non-AT&T internet and cable TV. We have used [email scrubbed] email addresses since 2007 and would like to retain the addresses if we decided to move. I contacted AT&T Customer Service and w

Questions

532

5

0

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7726 not working

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

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1.6K

1

0

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How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, to log in?

How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, which is required to log in? My cell phone is being serviced in another state, so I do not currently even have it in my possession, but even if I did, the phone is not working, so

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1.5K

5

0

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CARE CODE: 205.2 [LU003] Error keeps happening on my account

I keep getting this message from ATT, but I am not logging to the web email multiple times. i use 3 different devices, 3 two computers and a phone.    Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE COD

Questions

35.2K

223

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ATT Damaged My Sprinkler System and Yard Burring Fiber

Three separate issues. 1. The machine ATT used to bury Fiber on my property after my installation damaged my lawn. I have ruts and dead spots where the machine travelled over. 2. I had to call out a landscaper to isolate a sprinkler system issue. They discovered the sprinkler line was damaged at th

Questions

546

8

0

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What is wrong with Smart Home Manager?

I have fixed home wireless. Whenever I sign into Smart Home Manager it says, "Your Wi-Fi network is offline." My Wi-Fi is not offline. It is working fine. I've already unplugged everything and none of that works. This happened back in January and the way it got resolved was me reviewing the app. Not

Questions

4.6K

4

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AT&T Passpoint EAP authentication error

I've been an AT&T wireless customer for many years, and keep reading about free WiFi hotspots with AT&T Passpoint, but have never been able to get it to work across many phones (all Android Samsung) and years. Usually I forget about it after my trip, but today I have a lot of time to debug.

Questions

519

1

0

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Questions

238

3

0

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Mobile Security app battery drain

Until recently by Samsung S9 would last all day on a charge; now the battery is down to 15% be late afternoon. In Device Help - Battery the AT&T ActiveAmor Mobile Security App uses 25% of the battery usage.  Should I remove the app?

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2.8K

1

0

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Update payment method, will Auto payment takes the payment or I need to process manually ?

Hi there, I am currently on my cycle, based on a postpaid service, my due date is on the 9th of this month, (Otcober 2021) I have updated my payment method from checking account to credit card. my question is. Will the payment that is schedulled to be taken on the 7th slides off and I need to make i

Questions

9.8K

2

0

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Closed

Unable to Install AT T Internet Security Suite

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

Questions

26.9K

230

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Who is eligible for active armour FREE?

Who is eligible for active armour FREE?

Questions

2K

3

0

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can't enter fastboot mode

hello, i can't enter fast boot mode no matter what, i tried holding down the buttons but no matter how long i hold down both volume keys and the power button but no matter what it won't start when i hold down the buttons, i even turned on oem unlock, i use a alcatel 5059R phone, please help

Questions

1.2K

1

0

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Trade in question

I have an iPhone 12 Pro Max.  I am eligible for a trade in but my back glass is cracked. I was wondering how much my phone can be traded in for. I know it wouldn’t be the full amount I was just curious of how much I could get for it to go towards a new phone. 

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6.2K

1

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