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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

516

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0

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How to change DTMF tone length on U319AA

I need the DTMF dial tones to be longer, in order to dial into my credit card & debit card 800 numbers to check balance, transaction history, etc. The default tone length is to short, resulting in missed or wrong numbers being sent to the respective automated systems.

Questions

 • Android

13

1

0

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Calling blocking health care numbers

My phone is blocking health care number. How can I determine what call blocking I have setup

Questions

 • Apple

27

1

0

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ATT Promotional Card - Apply towards Wireless or Home Billing

For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you

Questions

 • Wireless Billing

653

2

0

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Changing plan after payment

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

Questions

 • Plans & Features

155

1

0

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Disabled iphone with wrong password

Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?

Questions

 • Apple

213

2

0

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Time stamp on voicemail is off by 2 hours

My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time).  Can someone help?

Questions

 • Device Features

20

1

0

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I need Call Records

How can I get a copy of my recent call records?

Questions

 • Wireless Account

638

1

0

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Closed

Can I use my bill credits to pay off the rest of my installment plan?

Hi I’d like to know how I can use my bill credits to pay off the rest of my installment plan

Questions

 • Wireless Billing

354

3

0

Accepted Solution

Official Solution

Is there a way to see app being used and text on my acct

Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?

Questions

 • Online Account Access

81

3

0

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Wifi texting and calling

Will calls and text made over wifi with cellular service off show up on my bill or call/text log?

Questions

 • Wireless Account

47

1

0

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No instruction for sending back iPhone 12 Pro Max Trade-In

I bought an iPhone 12 Pro Max online and selected to trade in my iPhone Xs Max (which I’ve paid off) for $700.00 credit. However, there were no instructions provided in the confirmation email, in the box in which the new phone was shipped, and no mention of the credit or my old phone in my account.

Questions

 • Wireless Account

188

3

0

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New AT&T Fiber Install/Billing Questions

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

Questions

 • AT&T Fiber Installation

99

2

0

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New TV receiver box getting account unavailable message

Just got a new tv receiver box and keep getting account unavailable message. Reset several times and same result

Questions

 • U-verse TV Equipment

142

1

0

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Lost my phone, need to switch service to "new" phone - not data

So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak

Questions

 • Apple

173

5

0

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Donation or sponsorship for my Eagle Scout Project

I am looking for a donation for my Eagle Scout project that I have been working towards for the past 12 years of my life. I am looking for an email or contact to get in touch with someone about a sponsorship.

Questions

 • Gaming Arena

110

4

0

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Home School Teacher

My husband and I contract each year with the local school district in order to teach piano to home school students. I am having trouble getting AT&T to accept this for the teacher discount.

Questions

 • Wireless Billing

126

4

0

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Upgrade from prepaid to regular

I would like to Upgrade from prepaid to regular

Questions

 • More AT&T PREPAID Discussions

69

2

0

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Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

Questions

 • Plans & Features

46

1

0

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Outdoor Distribution Box Needs Repair

We have an unsightly broken AT&T utility box at the entrance of our neighborhood that’s held together with electrical tape. How do I have it repaired or replaced? Corner of: Pleasant View Rd & Lakewood Dr Zionsville IN, 46077

Questions

 • Landline Phone Troubleshooting

66

2

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