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I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr
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Wireless Billing
I’m trying to link the NBC app to my ATT tv service (u-verse) but I keep receiving an error message that it’s not correct. I then tried to sign in to the u-verse app with my member ID and p/w and I’m receding an error message that it’s not accepted because it’s an att ID. Help!!
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Watching U-verse TV
Dear AT&T, Today it has been 10 days and still no internet service from AT&T(30104) All I want to do is watch my roku TV. Today I figured out if I pay for mobile hot-spot data on my AT&T pre-paid phone I can watch tv, but the only problem I have is I've already paid f
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AT&T Internet Equipment
we saw some contractors digging yesterday and they said it was at&t coming into the neighborhood. when i look up availability online it says no we cannot get internet. we have western broadband which is slow and not that great and were really hoping at&t is coming in. our address [EDITED] Ap
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AT&T Internet Installation
Hello all. I'm trying to redeem the free 6 months of GeForce Now Priority service I can claim with my plan. However, when I received my code (via text message, it wouldn't let me set it any other way) and put it into my Nvidia account, it told me the code has already been redeemed. This shouldn't be
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Account Features
I have Max thru DirecTTv and cannot log in on my IPad. I select Direct Tv and then it flips me to AT&T. No matter what login creds I use, it won’t log me in and I know they are correct . On my phone, no problem. What is the issue??
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Max Login & Installation
I live in an historic neighborhood; there is fiber to the box at the end of my block, and copper the rest of the way to my house. ATT is pushing VERY hard for us to switch to fiber. I would have switched a while back (of course!), if I had a half day to sit home so they could install it.
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AT&T Fiber Ordering
I randomly am getting a message saying: ACCESS BLOCKED Access to this web site has been blocked on your device due to the time of day or due to your amount of activity. To change this, please contact the person who manages your Internet account.It redirects to : http://attlocal.net/xslt?PAGE=HURL25
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AT&T Internet Equipment
I have ATT Plus plan and I just found out that you can get HBO Max through ATT without having to pay. However, I got an error message when I attempted to create an HBO Max account through the "subscribe through my TV provider" option. After signing in with my login information, I got an error messag
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Max Login & Installation
We have only one television set; for 10+ years, we've had U-Verse TV. A couple of years ago, we were given a new Arris VIP 2250 DVR. The DVR is wired to our AT&T U-verse Pace 5268AC Gateway Router. We also have AT&T Fiber Internet, which is super fast. It’s our understanding On-Demand p
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Watching U-verse TV
We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi
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AT&T Internet Plans
Hi,For the last week I’ve been experiencing a large amount of packet lost with my Fiber. This causes extreme lagging and disconnects with video games. Anyone have advice on troubleshooting this issue?
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AT&T Internet Account
For the past two weeks I've been experiencing excessive buffering while streaming movies. I've checked my usage and have NOT even come close to 22G and I'm showing anywhere between zero and two bars. At one point I recieved a message that my connection was reset.What is going on?
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Network Coverage
I recently got ATT Fiber 500 Internet. I also have 2 Airties extenders. Normally there are around 18 devices connected to the internet. Included in those devices are 8 WiFi cameras. I noticed that sometimes my Airties will be offline and all 18 devices will be connected to the RG and all 18 will sh
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AT&T Fiber Equipment
There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.
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Landline Phone Features
Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal
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Account Features
Is there any timeline for the app to be available on Roku, Apple TV and anything other than Amazon Firestick? I was told by my rep that the app was available and that I would be able to stream all my local channels. Neither of which is true. So disappointed, probably going to eat the fees to break
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Watching U-verse TV
My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou
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AT&T Fiber Equipment
(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL
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AT&T Internet Equipment
Is there a way to download and side load the Uverse mobile app to the Kindle Fire HD8 7th Gen?
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Watching U-verse TV