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INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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NBColympics.com and Uverse

Anyone know which uverse TV subscription is required to watch live content on NBColympics.com ? I can watch the NBC channel on Uverse TV just fine, but every time I sign into ATT I get a "your TV subscription doesn't allow access to this content, want to watch highlights?"  It's super an

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133

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Need for Fiber on Hobbs Island Road, Huntsville (Note: Competitor is petitioning to override ATT's monopoly on service from another town)

Hello, I just wanted to inform you that there is currently a petition going on to eliminate AT&T's monopoly on providing service to Hobbs Island Road (which connects Huntsville on one side to New Hope, Alabama on the other end). For the last 5+ years, AT&T has been building the fiber net

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32

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Should have known better.........A snake is a snake is a snake!

My wife and I signed up for AT&T TV streaming service. We have had minor issues with connectivity but actually not bad for AT&T. We do not have AT&T internet, cell service or anything else. We are baseball fans and they were the only way we could see our team this year due to the sale of

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47

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HBO Max subscription expired

I recently updated my phone plan because I was overpaying for unlimited. I was assured that I would not lose access to HBO Max because I use it often. However, now it is saying my subscription has expired. I have logged out of all devices and tried to log back in with my AT&T login and it is sti

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62

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fiber optic Wi-Fi

Some apps (Disney Plus) are not opening at all on Sony smart tv and others buffering (HBO/MAX) every few seconds ever since we upgraded to fiber optic with a gateway box BGW3200-500. Also, apps on my phone will not operate correctly if I am connected to AT&T wi-fi but no problem if use roaming d

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35

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quickplay.vtsb core failed: 1501 - ERROR - Please Help!

Hi,I keep getting knocked off watching tv when using my Uverse app with my 2nd gen FireStick 4k. I have a Vizio smart tv (2017)My internet speed is good, my tv is up to date. I cleared cache, reset, reinstalled Uverse app. I reset Firestick, I reset Vizio. Nothing helps. This is driving me cra

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161

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Very poor video streaming performance

Lately I've been experiencing very poor performance when trying to watch videos on youtube, twitch, and netflix. In some cases a video will hang for several minutes before it loads, sometimes even when I'm only on 480p quality. I pay 80 dollars a month for a 24 mbps service, but I'm clearly not gett

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4.8K

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CONSTANT PASSWORD RESETS

Update 9/21/22 I spoke to the digital assistance center today and AT&T has finally has fallen on their sword (or at least I got an employee to speak off the record). The problem here is with AT&T email. The ATT mail (or Yahoo) domain servers are constantly forcing password resets for unknown

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132

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U-verse App Permissions Required?

I want to watch live TV on my Samsung S21 using my U-verse App. To get All Channels I had to update the app, now I can't use the app unless I give ATT permissions to my phone....control calls, access to my photos, music etc. ? My phone service is not with ATT, why would I give permissions like that

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104

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HBO Max What happened to the restart button?

The new update is kinda unbearable for me and my kids that want to watch the same episode or movie over and over. And the new update on Amazon Fire took the "restart" button away, again. Can we get that back? I don't know what it means to you, but to me with kids that are on a repeat binge for the d

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5.3K

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At&t (Edited per community guidelines)!

I was ok with my 300Gb internet until at&t called me offering faster and better internet 500gb! So I went a long and upgraded and my internet doesn't work since, they had me on hold over an hour to tell me that I have to wait 24-48 hours and to make a bad situation worst I'll be traveling overse

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64

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Will two wireless hotspot routers work on one account?

I currently use a Netgear Nighthawk Wireless Router to live stream games at an athletic facility and it works great. Does anyone know if it's possible to get a second wireless router to use at the same time using the same AT&T account I already have? I'm looking to stream two games going on at t

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243

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what are badges and who looks at any of this stuff?

I'm trying to get a problem solved with ATT service..do not need a social media hangout ...who cares about a badge or 5,000 of them? Thi seems silly to me....how do you get any tech help...? not just someone giving me 'atta boys?"

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89

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Hotspot

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

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14

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Streaming ESPN+ on iphone or ipad

We paid for an ESPN+ Subscription so we could stream SEC ballgames and watch on demand archived past games on our iphones or ipad. We have U-verse cable TV 300 with SEC Network and ESPN.   In the past we bought ESPN+ and could watch SEC games on our phone or ipad.  We are not able to

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754

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Trouble synching ESPN+ app on Roku stick w/ Uverse account

I have a smart TV which is not hooked up to any cable service. Using a Roku stick I often watch the ESPN+ app. I have an ESPN+ subscription and I am also logged in with my ATT Uverse account. However, if I try to watch any content that is aired on ESPN proper, or ESPN2 (in other words, the content t

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376

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

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465

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If we change ISPs can we keep all of our att.net email addresses?

There's a lot of things going on but the bottom line is that AT&T has raised our price to a level we can't afford and they won't discount me the way they did in previous years. I've already talked to a customer retention agent and he couldn't help.  We bundled phone, internet, and TV and e

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454

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AirPlay streaming of DirecTV content

I am unable to display my directv content on my tv/monitor. I have also tried the lightning to HDMI adapter. I thought streaming with AirPlay Mirroring would be the answer, but no. Both methods provide the same results. I can get the sound on the big screen but not the video. I can stream content al

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