Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (289)

Relevance
Stream

hello, I'm constantly getting lag spikes when I stream from my pc to my Xbox one or my ps4. my ping goes from 20-30 when im not streaming to 110-130 when I do stream. can anyone help me? thank you!

Questions

121

1

0

0

Internet connection problem

I have two networks in my office 1-all the computers and laptop, 2-all camera and smart things. Then i have 2 ATT modems one for network 1 and other for ntwk 2. but the internet in ntwk 2 is not working as some wire or somethings from ntwk 1 is dominating the ntwk2 and the camera ntwk is getting the

Questions

31

1

0

10 days my att internet been down

Dear AT&T,   Today it has been 10 days and still no internet service from AT&T(30104) All I want to do is watch my roku TV.  Today I figured out if I pay for mobile hot-spot data on my AT&T  pre-paid phone I can watch tv, but the only problem I have is I've already paid f

Questions

67

0

0

Using loads of data but always on WiFi??

I have an iPhone 13PM and find myself going through tons of cellular data each month. I’m up to 53 GB already this period, but my issue is that I’m home connected to my WiFi maybe 23 hours out of every single day! In all fairness, I do stream a lot, use a VPN often and am working on the web maybe 13

Questions

14

1

0

HBOGO

When I input my AT&T username and password on the HBOGO signin page, it is not letting me log on, even though I have talked to AT&T twice and they confirmed that my account should have access. The error message I get is "Oops something went wrong". :-(

Questions

51

1

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

64

1

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

39

0

0

no dial tone for 3 days

lost dialtone friday noon and the report said there was nationwide att outage. since friday I have no service, no dialtone, and no help from you

Questions

56

1

0

Closed

Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

Questions

42

5

0

d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

Questions

87

1

0

How can I get internet like everyone else?

9 years ago I purchased some property and put a home on it. I have tried for the last 9 years to get internet to no avail. I have been told every excuse in the book as to why I can't have it but everyone else around me can. 2 years ago my neighbor purchased the land next to me and built a house. Poo

Questions

63

2

0

Any way to decrease power of the Airties 4971?

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

Questions

52

3

0

error code 3.8

Hey guys, I keep having trouble with the uverse site.  Wont stream espn, and Simpsons World says I dont have access.  Sup with that?  Ive had similar problems before, but never the 3.8.  Uverse is certainly very frustrating.

Questions

2.7K

1

0

0

Playing music from streaming service error free

Music skips. But only in Napster.  Downloaded songs to phone and still can’t make it through a song. Anybody suffer from this?  Is there a cure?

Questions

30

1

0

Sam’s Club ATT Misinformation

Should have read the posts in this forum before trading in at Sam’s Club. I had the unlimited elite plan, which included HBO Max for free. When we upgraded, she stated we would have the same plan and asked if we were aware that we had Hulu and Peacock. I told her we’ve always paid for those services

Questions

23

1

0

Outages in Monterey

Outage in our area without explanation is unacceptable. We need a full month credit refund for the disruption to work and communication caused by AT&T’s lack of transparency, customer service and continuous outages. This has been going on for close to ten days.

Questions

21

4

0

Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

25

1

0

ActiveArmor blocking sound and video of GoTo Meeting

I have a Samsung Galaxy 8 with ActiveArmor "Auto VPN" and "Safe Browsing" turned ON. When I join a meeting using the GoTo app (G with yellow underline), the GoTo app will display all the participants and allow me to text chat, but every mic and camera is off (including the presenter).   I

Questions

45

2

0

Excessive Data Buffering

For the past two weeks I've been experiencing excessive buffering while streaming movies. I've checked my usage and have NOT even come close to 22G and I'm showing anywhere between zero and two bars. At one point I recieved a message that my connection was reset.What is going on?

Questions

337

1

0

0

service in my neighborhood

we saw some contractors digging yesterday and they said it was at&t coming into the neighborhood. when i look up availability online it says no we cannot get internet. we have western broadband which is slow and not that great and were really hoping at&t is coming in. our address [EDITED] Ap

Questions

119

8

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.