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Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

Questions

49

1

0

TV picture quality varies

I have an HD smart TV and am connected wirelessly to ATT internet. In the last few months, picture quality for streaming video, especially on Amazon, has been terrible. It's very fuzzy or pixilated. Sometimes it starts out that way and gets better, but not always. I find this most often with Amazon

Questions

138

1

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Connection lost intermittently with Sony Bravia TV using BGW320_505 modem.

I have no problem if the TV is not on, using I pad or phone connections. This install is less than two weeks old.

Questions

37

3

0

Closed

Sorry, your AT&T U-verse account is not authorized to view this content.

I watch FoxNews EVERY SINGLE DAY online (their website). Suddenly yesterday - in the middle of what I was watching - it went out. A black screen came up with "Sorry, your AT&T U-verse account is not authorized to view this content." Why is that? My bill is current. All software (OS) is curre

Questions

968

6

AT&T TV & Internet - Deception Plans

Moved From Alexandria VA one year ago and signed up for AT&T TV and Internet. Special promotion $89.99 two year contract, two year guaranteed price. * Can us Smart TV on one unit without renting box - Incorrect! Must have a specific smart TV. * Self Install Kit - Technician was out 2 days an

Questions

57

0

0

Youtube throttled?

For over a week now live streams on Youtube are being throttled as the video is very poor. Why is this going on? Is this happening to everyone? When I run a speedtest using several different sources I get about 200mbs yet Youtube looks terrible so that must mean that ATT is slowing down Youtube for

Questions

618

5

0

Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

652

6

Fixed Wireless Routing Issues

Why has service been so poor since December? There is nothing wrong with my router, or antenna (as confirmed by technician that came to my house). Connection to ATT runs at full speed, but from anywhere OUTSIDE of ATT's network is horrible. There is obviously a bottleneck / throttle on your end somw

Questions

168

1

0

100% packet loss every 15mins

I play Call of Duty and it lets me have a clock and latency information on the screen as I play and ever since I got the fiber plan I can track in real time my packet loss which is every 15 min interval. This is very annoying to deal with and I was hoping there was a solution to this issue. I’ve tri

Questions

214

3

0

Slow Connection & Poor Video Quality

I just had AT&T installed. The WI-FI is great; it is the wired connections directly to the hub that are awful.  The hub is a BGW320-500. AT&T Internet 1000.  Netflix is slow and pixelated; Amazon Prime takes forever to load; my external hard drive now has error messages arising in

Questions

243

3

0

Closed

Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

Questions

58

12

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unfortunate situation

i do not know how many time i must reiterate, i do not use wifi. i do not use wifi. i do not use wifi. i do not use wifi. the "helpful app" could not understand that. and so, again, i state: "I DO NOT USE WIFI" the real unfortunate part was getting disconnected from the agent that was handling

Questions

60

3

0

Max (HBO) no longer works

Max signed me out of my accounts over the weekend and now I can’t log in. I’ve had HBO from my phone plan for a long time. Why the sudden drop without any notification?

Questions

124

4

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

53

0

0

Strange Occurrence Between My Smart TV and WiFi Extender

I have my Vizio SmartCast TV connected to the AirTies 4971 WiFi Extender via Ethernet cable. (I also have my Xbox One X connected to this same Extender via a separate Ethernet cable. The extender is no more than 3 feet away from both devices.) My TV recognizes in its Network Settings and acknowledge

Questions

99

2

Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

357

10

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UVerse Nighthawk Directv

I am a current U-verse customer, also own a Net Gear Nighthawk M6 Pro. I keep the hotspot device in my RV but am thinking of moving it between the house and RV as needed and canceling the Internet service at home ($70/month saving). then if I switch from U-verse to Direct stream I will be able

Questions

51

1

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Switched from grandfathered iphone unlimited plan

After the FCC settlement (which I never really saw a penny from), I knew the only thing tethering me to this plan is the previous idea that somehow it was the best plan AT&T had and that's why they discontinued it and tried to switch people off of it. I think 5-7 years ago, that statement wa

Questions

6.3K

4

0

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

1.1K

3

0

Using loads of data but always on WiFi??

I have an iPhone 13PM and find myself going through tons of cellular data each month. I’m up to 53 GB already this period, but my issue is that I’m home connected to my WiFi maybe 23 hours out of every single day! In all fairness, I do stream a lot, use a VPN often and am working on the web maybe 13

Questions

14

1

0

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