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Intermittent service from cold weather

My internet goes out every time it gets cold. Technician assigned but it works during the day. It goes out from midnight to sometimes 9am once it warms up a bit in the morning. If the Technician shows at 10am maybe 4 pm finds nothing wrong.     Technician was assigned to come today.

Questions

37

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Any way to decrease power of the Airties 4971?

My AT&T fiber router covers the main space of my house and I got an Airties 4971 extender to push the signal through the front wall of the house so that we could have good service on our front porch. The problem is that devices (especially the Roku on the TV) that are right next to the fiber rou

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44

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

59

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AT&T Fiber plan dropping every night

Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's

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821

8

Airties and Firesticks

I recently got ATT Fiber 500 Internet. I also have 2 Airties extenders. Normally there are around 18 devices connected to the internet. Included in those devices are 8 WiFi cameras. I noticed that sometimes my Airties will be offline and all 18 devices will be connected to the RG and all 18 will sh

Questions

63

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HBOGO

When I input my AT&T username and password on the HBOGO signin page, it is not letting me log on, even though I have talked to AT&T twice and they confirmed that my account should have access. The error message I get is "Oops something went wrong". :-(

Questions

51

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Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

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84

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Playing music from streaming service error free

Music skips. But only in Napster.  Downloaded songs to phone and still can’t make it through a song. Anybody suffer from this?  Is there a cure?

Questions

23

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Downloads and Streaming Poor/Add bad customer service

Since last week our "Max" Internet service now has issues downloading from Apple.com and streaming from Hulu+. Both of these services stream just fine from other providers, and I get better streaming from our cell connection. Is AT&T capping these??? (BTW - Speedtests work just fine)Also, I contacte

Questions

373

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How to side load uverse mobile on Kindle Fire HD8 7th Gen

Is there a way to download and side load the Uverse mobile app to the Kindle Fire HD8 7th Gen?

Questions

142

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HBOMAX

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

Questions

189

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Stream Saver

Hello, I've been on the phone with AT&T customer service and tech support and have not been able to resolve the issue of turning the stream saver feature off. I've been directed to Manage Usage and there is supposed to be a selector switch for Stream Saver, but my accounts do not show that switc

Questions

58

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Excessive Data Buffering

For the past two weeks I've been experiencing excessive buffering while streaming movies. I've checked my usage and have NOT even come close to 22G and I'm showing anywhere between zero and two bars. At one point I recieved a message that my connection was reset.What is going on?

Questions

328

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Closed

CBS and The CW in San Diego

I am an AT&T TV subscriber.  I would like to keep KFMB and CBS 8 in my channel line-up.   We don't currently get any CW programming on AT&T TV but I would like to be able to watch that programming as well.  Are we affected by this AT&T Uverse turmoil in San Diego?

Questions

204

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GeForce Now 6-Month Offer Already Redeemed?

Hello all. I'm trying to redeem the free 6 months of GeForce Now Priority service I can claim with my plan. However, when I received my code (via text message, it wouldn't let me set it any other way) and put it into my Nvidia account, it told me the code has already been redeemed. This shouldn't be

Questions

212

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d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

Questions

64

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Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

Questions

37

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I have premium plan but HBO Max is saying I can't make an account through ATT

I have ATT Plus plan and I just found out that you can get HBO Max through ATT without having to pay. However, I got an error message when I attempted to create an HBO Max account through the "subscribe through my TV provider" option. After signing in with my login information, I got an error messag

Questions

35

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Experiencing packet loss

Hi,For the last week I’ve been experiencing a large amount of packet lost with my Fiber. This causes extreme lagging and disconnects with video games. Anyone have advice on troubleshooting this issue?

Questions

518

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Is there a U-verse app for Roku & Apple TV

Is there any timeline for the app to be available on Roku, Apple TV and anything other than Amazon Firestick?  I was told by my rep that the app was available and that I would be able to stream all my local channels. Neither of which is true. So disappointed, probably going to eat the fees to break

Questions

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