Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Why has service been so poor since December? There is nothing wrong with my router, or antenna (as confirmed by technician that came to my house). Connection to ATT runs at full speed, but from anywhere OUTSIDE of ATT's network is horrible. There is obviously a bottleneck / throttle on your end somw

I am trying to provide an internet cable to upstairs media room. I am enjoying audio streaming by network player which support wire/wireless both.HD audio files require fast and stable speed. My router was set up in the office room downstairs so I use wireless connection by adding google wifi to get

It is absolutely ridiculous that we are paying for internet that doesn't even work 90% of the time! I live in the country so I can't get spectrum and can't get HughesNet because DirecTV doesn't provide that. Every single time I try to watch Hulu, Netflix, Amazon Prime, CBS All Access, etc. on my Sma

i do not know how many time i must reiterate, i do not use wifi. i do not use wifi. i do not use wifi. i do not use wifi. the "helpful app" could not understand that. and so, again, i state: "I DO NOT USE WIFI" the real unfortunate part was getting disconnected from the agent that was handling

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I work at a Big Box store that uaes ATT Public WiFi and can not stream Netflix, Hulu, Vudu, or play any game that requires wifi.  I can still download from play store and go on-line so I know it's working but every time I try to stream it trys to load for a while then says that, "internet is unavail

Hello, We are planning to enter the streaming market by making the best OTT platform for our business. It must support both on demand and live stream for broadcasting based on the preferences and it must be customizable, highly secured, and subscription based revenue model to monetize our content. I

Hello, I have encountered quite the conundrum. Being inpatient in switching, I canceled my phone line. It was maybe around 10 minutes later that I learned that was a mistake. I quickly went to have it reactivated and it luckily was. Now I need to unlock the fun but I was told I need to wait 60 days.

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

I watch FoxNews EVERY SINGLE DAY online (their website). Suddenly yesterday - in the middle of what I was watching - it went out. A black screen came up with "Sorry, your AT&T U-verse account is not authorized to view this content." Why is that? My bill is current. All software (OS) is curre

For over a week now live streams on Youtube are being throttled as the video is very poor. Why is this going on? Is this happening to everyone? When I run a speedtest using several different sources I get about 200mbs yet Youtube looks terrible so that must mean that ATT is slowing down Youtube for

I want to start by mentioning that I'm not complaining that the houses across the street (my direct opposite neighbor across the road is a mere 76ft away from my property) has access to faster speeds... 1000 Mbps is MORE than enough for my needs, I am just genuinely curious as to why this is the cas

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

After the FCC settlement (which I never really saw a penny from), I knew the only thing tethering me to this plan is the previous idea that somehow it was the best plan AT&T had and that's why they discontinued it and tried to switch people off of it. I think 5-7 years ago, that statement wa

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows