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So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

86

4

Residential Broadband Apartment - unreliable smart speaker connection

I live in a newly constructed apartment with residential broadband access through ATT. 400Mb speeds (best case - I’ve never seen faster than 200 in any test) are slower than I would expect in a community where I have had fiber connections from ATT and Google and 1Gb from xfinity. I have set up se

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72

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Just purchased U-Verse Internet 18mbps; can barely even stream a TV show from Netflix. What gives?

My u-verse internet was connected today, I purchased the 18mbps package for nearly $60 a month and as we were trying to watch a show on Netflix, it would frequently go to a buffering screen and/or the picture quality would degrade.  This internet is fiber to the demarc outside of my house and then r

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9.3K

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Unable to use TV providers with ATT sign in

I am attempting to watch TV via TV providers apps with my att u-verse login however i am been unable to do so for months NOW. every rep from support has done nothing to resolve but blame the TV provider. This seems like horrible service, as i previous has zero issues with my u-verse login with tv pr

Questions

591

1

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Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

Questions

73

15

Stop someone that is porting my phone number

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

Questions

51

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Is ESPN3 available for free with AT&T Fiber

Good afternoon. I was wondering if anyone might know if ESPN3 is available with AT&T Fiber internet service?  We do not have TV service, only internet.  From what I have read when searching around the internet, ESPN3 should be available, but I cannot get it to work.  I appear abl

Questions

794

3

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HTC One M8 Windows Phone, streaming media over wifi

Recently replaced my Lumia 920 with the One M8. Digging the new phone for the most part. I have one gripe with it though, I can't seem to find any way to play music on my phone to other devices on my network. Is this a Nokia WP only feature?

Questions

594

4

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Uverse TV app - No longer streaming Fox Channels

I am having problems streaming two channels using the Uverse TV App. The two channels are FoxNews and FoxBuiness. Things I have tried: Uninstalling and reinstalling app. Using multiple devices.  Two tablets and a cell phone. Using multiple network access.  Different wi-fi spots.&n

Questions

2.2K

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Accidentally linked my friend's HBO Max account to my att account

I accidentally made my friend's HBO Max service provider my att wireless account. I wanted to unlink it and make my own HBO Max account for my family to use but cannot find a way to unlink the service provider on either end. I have looked through a lot of forums going through both HBO and att and th

Questions

788

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Internet Air IP address keeps changing

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

Questions

3.1K

46

ATT Uverse Login Wont Work When Trying To Stream From Other Apps

My ATT login information will not work when trying to stream from apps like NBC Sports and ESPN. I know that I am entering the correct login email and password, but I keep getting a "user not authorized" error. Can someone please help me? I need to be able to watch my sports.

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1.6K

2

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

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97

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Closed

Gaming Setup

How to set up for best gaming experience. I run Call Of Duty Modern Warfare 2 and it’s running NAT 3 and my experience is slow and Laggy. How can I change that

Questions

52

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Question for Plex uses that have AT&T fiber how did you get remote access working or Do you have it working?

So weird thing I run a plex media server for me and my family it's been work fine I even had remote access working. Until about a week ago I had a power outage for about 4 to 6 hours now I didn't notice this till a few days later. I'm at a remote location and I try to access my PMS viz the website a

Questions

1.2K

3

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HBO, HBO Max on Direct TV

I subscribe to HBO Max as an Amazon Channel on my Fire TV streamer. How do I get my HBO  ubscription on my Directv Service. How I do this.  I paid for the the subscription using Prime it is easy to add, and easy to cancel. Please let me know how to add this to my Direct TV. Last year

Questions

520

6

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Max not verifying subscription

Like many others, I have an AT&T unlimited plan with Max included and was streaming for years without issue. Last month, Max can no longer verify my subscription through provider. I tried logging out of all devices but that didn’t solve anything. @ATTHelp can you please help resolve. For some re

Questions

72

1

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Dolby Atmos and 4K UHD not working on Max

I have a subscription to Max through my AT&T internet. It used to offer 4K UHD and Dolby Atmos for certain shows and movies on Max.  I am no longer getting that.  How do I get that?  I would like to upgrade to the Ultimate Tier of Max to get those but it says I have to do it thro

Questions

1.2K

2

AT&T Fixed Wireless Internet Rarely Works

I have had the AT&T Fixed Wireless at my house for a few months now. When it works, it's awesome. For the past 3 days or so it hasn't worked. I had the issue a few weeks ago, a field tech came out, said nothing was wrong, and it magically started working again.    All the lights are green, even the

Questions

406

1

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WIFI stops constantly or buffers

It is absolutely ridiculous that we are paying for internet that doesn't even work 90% of the time! I live in the country so I can't get spectrum and can't get HughesNet because DirecTV doesn't provide that. Every single time I try to watch Hulu, Netflix, Amazon Prime, CBS All Access, etc. on my Sma

Questions

88

6

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