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Internet connection problem

I have two networks in my office 1-all the computers and laptop, 2-all camera and smart things. Then i have 2 ATT modems one for network 1 and other for ntwk 2. but the internet in ntwk 2 is not working as some wire or somethings from ntwk 1 is dominating the ntwk2 and the camera ntwk is getting the

Questions

 • AT&T Internet Equipment

26

1

0

Excessive Data Buffering

For the past two weeks I've been experiencing excessive buffering while streaming movies. I've checked my usage and have NOT even come close to 22G and I'm showing anywhere between zero and two bars. At one point I recieved a message that my connection was reset.What is going on?

Questions

 • Network Coverage

321

1

0

0

d.s.l.

We have been with at&t for 21 years, we have been and are still currently stuck on the d.s.l. network... the neighbors across the road can have fiber, but we're told that it doesn't reach us. i'm seriously wondering if they are just trying to push us way and not be a customer with them or anythi

Questions

 • AT&T Internet Plans

48

1

0

Watching shows on Starz App?

I have access to the Starz app through my ATT Uverse subscription. Suddenly, I am getting a message saying that the shows on the Starz app aren't "included" with my package (I have the highest package that has everything included). What is going on?

Questions

 • Watching U-verse TV

72

1

0

Experiencing packet loss

Hi,For the last week I’ve been experiencing a large amount of packet lost with my Fiber. This causes extreme lagging and disconnects with video games. Anyone have advice on troubleshooting this issue?

Questions

 • AT&T Internet Account

512

7

0

0

Downloads and Streaming Poor/Add bad customer service

Since last week our "Max" Internet service now has issues downloading from Apple.com and streaming from Hulu+. Both of these services stream just fine from other providers, and I get better streaming from our cell connection. Is AT&T capping these??? (BTW - Speedtests work just fine)Also, I contacte

Questions

 • AT&T Internet Features

369

2

0

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

 • AT&T Internet Security

36

0

0

no dial tone for 3 days

lost dialtone friday noon and the report said there was nationwide att outage. since friday I have no service, no dialtone, and no help from you

Questions

 • AT&T Phone Account

37

1

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

54

1

0

ActiveArmor blocking sound and video of GoTo Meeting

I have a Samsung Galaxy 8 with ActiveArmor "Auto VPN" and "Safe Browsing" turned ON. When I join a meeting using the GoTo app (G with yellow underline), the GoTo app will display all the participants and allow me to text chat, but every mic and camera is off (including the presenter).   I

Questions

 • AT&T Internet Security

19

1

0

AT&T Fiber plan dropping every night

Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's

Questions

 • AT&T Fiber Equipment

813

8

service in my neighborhood

we saw some contractors digging yesterday and they said it was at&t coming into the neighborhood. when i look up availability online it says no we cannot get internet. we have western broadband which is slow and not that great and were really hoping at&t is coming in. our address [EDITED] Ap

Questions

 • AT&T Internet Installation

108

8

0

HBOMAX

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

Questions

 • Account Features

135

14

0

error code 3.8

Hey guys, I keep having trouble with the uverse site.  Wont stream espn, and Simpsons World says I dont have access.  Sup with that?  Ive had similar problems before, but never the 3.8.  Uverse is certainly very frustrating.

Questions

 • Watching U-verse TV

2.7K

1

0

0

Is there a U-verse app for Roku & Apple TV

Is there any timeline for the app to be available on Roku, Apple TV and anything other than Amazon Firestick?  I was told by my rep that the app was available and that I would be able to stream all my local channels. Neither of which is true. So disappointed, probably going to eat the fees to break

Questions

 • Watching U-verse TV

47.8K

10

0

ATT Uverse -- On Demand Skips, Freezes, Unusable

We have only one television set; for 10+ years, we've had U-Verse TV. A couple of years ago, we were given a new Arris VIP 2250 DVR. The DVR is wired to our AT&T U-verse Pace 5268AC Gateway Router. We also have AT&T Fiber Internet, which is super fast. It’s our understanding On-Demand p

Questions

 • Watching U-verse TV

48

1

0

Device has been blocked

I randomly am getting a message saying: ACCESS BLOCKED Access to this web site has been blocked on your device due to the time of day or due to your amount of activity. To change this, please contact the person who manages your Internet account.It redirects to : http://attlocal.net/xslt?PAGE=HURL25

Questions

 • AT&T Internet Equipment

3.2K

2

0

Regular disconnects from broadband data - ATT Prepaid wireless hotspot

Netgear Nighthawk LTE wireless hotspot, new. ATT Prepaid - there is plenty of bandwidth left (metered connection). It will work great for an hour or two, then drop for five minutes. (Zoom call, watching streaming) The LTE hotspot has a message - broadband data disconnected (or something like that)

Questions

 • More AT&T PREPAID Discussions

277

4

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

727

1

0

Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

 • AT&T Internet Equipment

493

2

0

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