Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (289)

Relevance
When will ATT release a new gateway to replace Arris BGW-210?

I have the fiber 1000 plan and currently using my own router. I have a gig dumb switch between the ONT connection, then from the dumb switch back to my gateway after successfully entering the BGW 210 MAC into my personal router. I experience ok speeds but I am limited on mobile devices.

Questions

646

2

0

Made a new user ID , verified my emails and phone number but cannot link to my account for account details

I don’t know what to do, my mom pays the phone bill, but mine is registered in my name and I am trying to get the information to my Max subscription I’m at a complete loss someone help! Please and thank you

Questions

29

0

0

Closed

directv stream

1 - is there a migration plan for uverse customers to directv stream? 2 - does directv stream have an app for Sony Bravia Smart TV?

Questions

337

1

0

Not able to activate my free HBOMax account

I have been round and round on the phone for hours with no solution. I have followed the steps below, but have no "Activate HBO Max" or "Start Watching" tile. When I try to sign in with provider I get a message that my account cannot be verified. I have confirmed with wireless support that my acc

Questions

57

3

0

Hbo max signin using att as provider

I refreshed by hbomax app on my tv , when i try to sign on now using the provider icon ATT, it takes me to a directtv signon instead of my att account signon. Please help me. I can still bring up the HBOMax app on my tablet and on my other tv…..

Questions

31

1

0

can i sign into hbomax free thru hotel(Sonesta Select-Boston/Danvers, ma loc) has free hbo thru direct tv-HOWEVER-their ISP is thru verizon

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

Questions

59

0

0

Teradici PCoiP Client lag in the evenings

Current plan is AT&T Internet 300 -- latest speed test around 380 Mbps download/upload. I use Teradici PCoiP for work and need a stable 85 Mbps for everything to run smoothly. During the day everything is fine and the connection is as if I was directly connected to the virtual machine. Howeve

Questions

341

6

0

U Verse subscription Error

Do not use At&t Uverse! They are terrible at there help! The subscription log in credentials always show and error when trying to use your log in to watch other third party apps! I can’t watch ESPN games, TNT, or anything i need my cable provider for ! When i called and asked for help they tried

Questions

53

4

0

U-verse TV Everywhere Authentication Error

I have AT&T U-verse U300 and every TV Everywhere app and/or website I try to login to tells me that I am not authorized or that I need to contact my service provider. Any help would be much appreciated!

Questions

406

3

0

Buffering on directly connected AppleTV to AT&T 1GB Fiber

Switched to AT&T 1GB fiber Oct 25 and worked well. Now, less than a month later we are getting lots of buffering and signal (picture) degradation. AppleTV software is up-to-date, it’s connected to router via RJ-45 cable, and is the only thing attached. Speedtest shows good speed (600-950+). Have

Questions

50

1

Speed is lower than the package I'm paying for...

Hello. I am paying for a 25mbps internet package but the speed never goes over 11mbps. This doesn't make sense to me. My son's computer is wired and everytime he checks the speed it always says 11mbps. Any idea why this is? Thanks, Tanda

Questions

384

2

0

wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

42

1

0

ABC Live on Roku

Can someone assist me with getting stations such as ABC or CBS to work live through my UVerse account? Other channels work just fine, but the log-in states ABC's (or CBS's) live stream is not available through AT&T.

Questions

748

12

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

2.3K

1

0

Live streaming TV on Mac

How do I watch live TV on my Mac? I have Uverse with ATT. I know I can from my phone but I want it on my desktop.

Questions

749

2

0

Wi-Fi for my boat

I have a boat with a tv on it. We have AT&T hardware but we need a SIM card that works for marine. It needs to be able to give Wi-Fi to smartphones and fire stick for youtube tv. Can anyone help me with this? I can’t seem to find a SIM card with plans for marine.

Questions

198

1

0

How Can I decrease latency and increase download speeds and network speed?

Where I live, I don't have the greatest Internet, games either have horrible input lag or tons of latency, and I have an average 1 mbps download speeds. What settings could I put on my router to solve these issues?

Questions

32

3

0

AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Questions

897

8

0

Keeping a Bellsouth.net email address when switching from ATT to another ISP.

Six years ago, it seems that ATT was saying that the answer was yes, you would still have access to your bellsouth.net email account if your account with ATT was in good standing when you left the service. Is this still the case in 2023?  I’ve held onto my ATT account waiting for fiber to come

Questions

1.2K

2

0

my internet is up and down and im wired

i'm not impressed with this at&t fiber, im wired to the box and signal is in and out my hotspot on my phone is alot better than this ,THIS IS (Edited as per Community Guidelines)!!!

Questions

66

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.