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Free HBO Max because I’m an AT&T customer?

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

Questions

64.6K

7

0

HBO Max, Disney+ will not stream since changing ISP

We recently change ISPs and since the transition, half of our streaming apps will not work while connected to the wifi. I have performed speed tests and the connection and speeds are strong. I can only assume that there is some sort of firewall or permissions setting from the router that is impactin

Questions

27

1

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Internet service

Hello I am trying to get internet service in my home. It's a new development and the att storec said they can only service me at this time if I get a package. I already have direct stream. I was told he can't override at the store and to contact the loyalty department and ask for help.

Questions

39

2

0

Cannot stream Uverse Live on laptop.

Hello! I'm trying to watch programs on Uverse Live. When I click on a channel I get Error 3.8. After further investigation, I found out the error has to do with Silverlight and Java not being up-to-date. I have the following installed: Java 8u101 (Build 1.8.0_101-b13) (which I installed this morning

Questions

375

1

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Uverse App not working

Trying to watch live TV thru my Uverse app.... it has been playing the same 30 second loop for 3 days now across all three devices I have tried. (ipads and iphone) I have rebooted, restarted, uninstalled/reinstalled..... all of that. Still now working. What else do I need to do? It seems like an

Questions

51

0

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Netflix

When watching Netflix, we constantly lose connection.  I've called Tech Support and the only support is to reboot which we already do.  This past week AT&T came out and said we needed to bump up our package for Uverse.  We did, and while watching movies this weekend, we are still losing connection.

Questions

710

8

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Activate Showtime Anytime I have a paid subscription

Not letting me activate

Questions

21

2

0

HBO

i have tried multiple times to reach AT&T by chat and discuss via phone. my plan is grandfathered in to receive free HBO. I was told to download the AT&T TV/Watch app and use my AT&T wireless login information to access. I get an error every time saying that my wireless account doesn't qualify al

Questions

65

1

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

104

1

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HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

Questions

60

2

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Audio is lost on iOS App after Short Buffer

I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h

Questions

20

1

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PlayStation 4 Broadcasting

1Mb/s upload is proving to be no speed for simultaneously broadcasting and playing multiplayer games. The PS4 offers stream quality options to fit various environments, but even at the lowest quality setting, it won't go by without the stream dropping altogether a few minutes later. I've had no luck

Questions

782

5

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Directv Now Episodes and parts of episodes missing

Is anyone else having problems with episodes of certain series missing? I've also had complete endings of an episode missing. You get interested and the video just ends with about 10 minutes left to the episode. Just wondering.

Questions

39

0

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'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Questions

113

2

0

Closed

FoxSports GO Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

Questions

225

4

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

73

2

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My promotions

I bought 6 phones where is my promotions. I can't even get my promotions from Samsung they told me to contact you

Questions

25

1

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

91

3

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When will ATT release a new gateway to replace Arris BGW-210?

I have the fiber 1000 plan and currently using my own router. I have a gig dumb switch between the ONT connection, then from the dumb switch back to my gateway after successfully entering the BGW 210 MAC into my personal router. I experience ok speeds but I am limited on mobile devices.

Questions

646

2

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Made a new user ID , verified my emails and phone number but cannot link to my account for account details

I don’t know what to do, my mom pays the phone bill, but mine is registered in my name and I am trying to get the information to my Max subscription I’m at a complete loss someone help! Please and thank you

Questions

29

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