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Sponsored Data and DIRECTV NOW

We know that some of our members are wondering how DIRECTV NOW will affect their AT&T Mobile Wireless plan. We have a few the answers below for commonly asked questions.   Streaming and Your AT&T Mobile Device   If you’re a DIRECTV NOW and AT&T Wireless customer, streaming most DIRECTV NOW movies an

Questions

 • Wireless Billing

1.3K

1

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0

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Official Solution

AT&T wireless tv

We just remodeled and mounted our Samsung smart tv on the wall. Is there a wireless transmitter box so that I don't have cords hanging down below my tv?

Questions

 • U-verse TV Equipment

319

9

0

Accepted Solution

Official Solution

Local IP Address for video streaming live tv

I have ATT Fixed Wireless for my internet service. When I try to watch local TV networks on a streaming service like Hulu I get an error message that says it looks like I am not home because the IP address does not match the Zip Code where I live.  On Paramount Plus, my local CBS station chang

Questions

 • AT&T Internet Installation

374

6

0

Accepted Solution

Official Solution

5G support?

Does the Mobile Share Value 35GB with Rollover Data plan support 5G voice and data? Or is it limited to 4G LTE?  I'm thinking to upgrade my non-5G phone and wondering if the wireless plan will need to be upgraded as well for maximum benefit.

Questions

 • Data & Messaging Features, Internet Tethering

112

2

0

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Official Solution

The U-verse App - You Do Not Have To Miss A Thing!!

Did you miss an episode of your favorite show? Did you forget to setup a recording? Not at home and want to watch TV? With the U-verse Mobile app, you can do all this! You can stream your favorite movies and shows on just about any compatible Internet-connected mobile device you own, anywhere you go

Questions

 • Watching U-verse TV

68.5K

25

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Cheddar

Direct TV (digital) lists Cheddar on channel 354 and states I've reached my streaming limit and can only stream from 2 devices. I have 1 television on and I am not streaming Cheddar on any other device. I'm not aware of having a "streaming" limit and it should have been reset with my recent bill, if

Questions

 • Apps & Programs

224

1

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

90

1

0

Uverse App not working

Trying to watch live TV thru my Uverse app.... it has been playing the same 30 second loop for 3 days now across all three devices I have tried. (ipads and iphone) I have rebooted, restarted, uninstalled/reinstalled..... all of that. Still now working. What else do I need to do? It seems like an

Questions

 • Watching U-verse TV

45

0

0

Cannot stream Uverse Live on laptop.

Hello! I'm trying to watch programs on Uverse Live. When I click on a channel I get Error 3.8. After further investigation, I found out the error has to do with Silverlight and Java not being up-to-date. I have the following installed: Java 8u101 (Build 1.8.0_101-b13) (which I installed this morning

Questions

 • Watching U-verse TV

367

1

0

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HBO

i have tried multiple times to reach AT&T by chat and discuss via phone. my plan is grandfathered in to receive free HBO. I was told to download the AT&T TV/Watch app and use my AT&T wireless login information to access. I get an error every time saying that my wireless account doesn't qualify al

Questions

 • Tones, Games, Videos, More...

59

1

0

ABC Live on Roku

Can someone assist me with getting stations such as ABC or CBS to work live through my UVerse account? Other channels work just fine, but the log-in states ABC's (or CBS's) live stream is not available through AT&T.

Questions

 • Watching U-verse TV

378

12

0

Speed is lower than the package I'm paying for...

Hello. I am paying for a 25mbps internet package but the speed never goes over 11mbps. This doesn't make sense to me. My son's computer is wired and everytime he checks the speed it always says 11mbps. Any idea why this is? Thanks, Tanda

Questions

 • AT&T Internet Plans

213

2

0

Closed

directv stream

1 - is there a migration plan for uverse customers to directv stream? 2 - does directv stream have an app for Sony Bravia Smart TV?

Questions

 • U-verse TV Account

161

1

0

Steam Saver on/off toggle option missing on my prepaid account

I have a ATT prepaid account running on a net gear mobile hotspot. I followed the ATT instructions to turn off stream saver but do not have the toggle on/off option on my screen.  I’ve seen that several others have had the same issue and needed ATT tech support to enable the stream saver toggl

Questions

 • Account Features

71

3

0

Teradici PCoiP Client lag in the evenings

Current plan is AT&T Internet 300 -- latest speed test around 380 Mbps download/upload. I use Teradici PCoiP for work and need a stable 85 Mbps for everything to run smoothly. During the day everything is fine and the connection is as if I was directly connected to the virtual machine. Howeve

Questions

 • AT&T Fiber Equipment

188

6

0

'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Questions

 • Plans & Features

87

2

0

U-verse TV Everywhere Authentication Error

I have AT&T U-verse U300 and every TV Everywhere app and/or website I try to login to tells me that I am not authorized or that I need to contact my service provider. Any help would be much appreciated!

Questions

 • U-verse TV Account

332

3

0

PlayStation 4 Broadcasting

1Mb/s upload is proving to be no speed for simultaneously broadcasting and playing multiplayer games. The PS4 offers stream quality options to fit various environments, but even at the lowest quality setting, it won't go by without the stream dropping altogether a few minutes later. I've had no luck

Questions

 • AT&T Internet Features

763

5

0

0

HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

Questions

 • Account Features

58

2

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

55

2

0

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