Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Arkansas.   For the very latest information, please refer to Supporting Those Affected by

AT&T has started its storm preparedness process as we closely monitor weather conditions in the Gulf of Mexico. AT&T teams have worked to position equipment and crews to respond to the storm, and they are closely linked with Texas and Gulf States public officials in their storm response efforts. Wit

This normally happens when a storm is coming. It gets worse during a thunderstorm with lightning. I saw a post here that recommended changing the ethernet cable from the outside into a one with stronger shielding but not sure about the cabling going into my premises. We also lose service (TV and int

hi, i own the nvg589 and it started acting weird after a small sleet/snow storm. sometimes, only the power light will be on. other times, the broandband light will flash red and other times al lights are green but wireless is flashing green.  i tried resetting the router and unplugging it for a few

Our thoughts are with everyone impacted by the recent tornadoes in Ohio and our customers who have friends and family impacted by this disaster.   To learn how AT&T is providing support to customers affected by the recent tornadoes in Ohio, please refer to Supporting Those Impacted by Ohio Tornadoes