I placed a order for a new line of service with a representative over the phone, we ran it for two lines and the first line came back with 0 deposit and the second a $500.00 deposit. At that point I opted for just the one line, I paid the taxes of $74.63 recieved the T & C’s manually because the rep

I came into the store today to expand my internet service. I was greeted by an employee and added to the queue but that was a hour ago. I’m currently still in the store waiting. I have seen three people get up and leave because of how long the wait is. This is not applicable and someone needs to tak

Hi, I visited this store (https://www.att.com/stores/virginia/fairfax/646 this morning (8/10/19) with my mother in-law to help her upgrade her phone. I dealt with multiple members from the store. - Sarah ***** (Assistant Sales Manager) was one of the rudest customer service reps I have ever dealt wi

So, ive already met all the conditions (payments, etc) on Next plan and can upgrade.  The problem is that the stores NEVER have them, and there is no way I am ordering one through ATT after reading all the stories about delayed shipment dates.  Im not giving them  my $$ to then wait 2 months to get