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Still Waiting...... On a return call

As a follow up to my 11.29.2018 post; I have yet to receive a return call.  I spent a total of 70 minutes on the phone that night, and AT&T can’t make true, once again, by returning  the call as promised.  I worked for AT&T when I was in high school, this is NOT the customer service they accepted fr

Questions

 • Billing & Payments

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No rewards card yet

Hello,I switched from Verizon to ATT in Jan and they bought out my plan, took my phone with a promise that I would be getting the refund in 4 to 6 weeks. When I log in to check the status on the rewards site I cannot even be located. However, I now have a $182.00 Verizon bill due March 11. Come on A

Questions

 • Account Features

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Uverse excitement turned to disappointment. Any others?

My name is Amber and I've been an AT&T customer for a very long time. Have you ever been passed around from operator to operator so many times (with no answers, no results) that you begin to feel devalued as a person?By the third or fourth time that a supervisor has hung up on me (sometimes after HO

Questions

 • U-verse TV Account

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