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How to avoid Missed Appointments, Delayed Technicians, and No Show
Missed Appointment / Where is my tech? Tips to avoid missed appointments with a U-verse technician Late technician arrivals, No show from a U-verse technician, and meeting appointment commitments are a serious matter to us. The last thing we want
Questions
• U-verse TV Account
Accepted Solution
Official Solution
Unlock request phone taking longer than five days
I made a request for unlocking an LG V35 on October 4th and currently it's the 11th with the status In Progress. How long does it take? Normally they say it takes 2 - 5 business days and today being the fifth day, why is the progress taking so long? Instructions have not been sent since I've checked
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
Troubleshoot & Report for Landline Home Phone
Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the
Questions
• AT&T Phone Features
Accepted Solution
Official Solution
Preorders
How do you know when a preorder is going to be shipped and that the taxes that were due at time of preorder was accepted?
Questions
• Apple
No order update
Hello I feel like I’m rushing a process but I’m just curious. I ordered 2 Apple Watch series 3’s to my plan on Thursday, March 8th. It is now Monday, March 12th and when I click “check order status”, my status still says “in progress”. When will this ship? The shipping is expected to be March 8th-Ma
Questions
• Wireless Account
What does the status "Preorder Processing Expected Ship Date: Pending Confirmation" mean? ...
I ordered an iPhone 6 at 3:08am the first day. I never got a confirmation email message which seemed strange. But the Web site did give me an order number. When I lookup my order number it appears to be there. But here's the odd thing, there was no ship/delivery date displayed, and the status is lis
Questions
• Wireless Account
Arris NVG589 - No connections are available, windows 8.1
was there a recent update to the ARRIS NVG589's software? I ask this because all of a sudden my mothers computer cannot connect to the wifi. I looked at the device manager and it stated that the drivers were bad. So that means they were no longer compatible with the 589? IDK. I tried clearing the dr
Questions
• AT&T Internet Features
Order Stuck in Pending Status for 6+ Business Days.
I was told that my phone would be shipped and would arrive by the 3rd business day. Then I was told it would take 5 business days to ship the phone. I'm on my 6th business day, 9 days since my order, and absolutely nothing has changed on my check-status through the AT&T website. It is still stuck in
Questions
• Wireless Account
Please help with unlocking device
I wnat to unlock my gophone lumia 640. have sent imei to att but have not reveived any answer. when I'm trying to check status it's saing : " Current Status RECEIVED. We’re reviewing your unlock request now. Please allow two business days for processing.We’ll email you soon with a decision on your r
Questions
• Other Phones & Devices
STILL PROCESSING
My status still says “processing” but I was talking to someone on the online chat thing and they said my order was received by the warehouse monday, and she said it takes 1-2 days to ship........today is Tuesday and I still haven’t gotten an update. If my phone ships Wednesday, will my phones be in
Questions
• Apple
Has anyone received a refund when returning a phone within the 14 day period?
I ordered an S9+ but decided it was not for me, the tracking details are shown below, AT&T states it will take 15 days after they receive the package to "import" it back into the system. Then, it will take 2 billing cycles, (60+) days for the refund. Given some of the other posts
Questions
• Phone & Device Upgrades