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No Internet access or a chat person available

I have had no Internet access on August 14, December 13,17,21,23,and 25 of 2018 so far.... There may have been more days but these are the dates I charted down because it became so noticeable. The Hotspot is lit up green and it appears wifi is working, it says I have wifi, but I am not linked t

Questions

 • Wireless Account

108

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Cell dropping signal all of a sudden

The past two days my Samsung s6 active has been dropping calls, not receiving calls or text and not sending text or making calls. It's very spotty.  It seems to do it more between 4pm and 8am. I've missed several business calls due to this issue. I've noticed that when the LTE disappears and it's ju

Questions

 • Android

120

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“No Service” in Austin Texas since Monday. When is AT&T going to resolve this matter?

Suddenly on Monday, myself and several neighbors, all AT&T customers, had “No Service.” We live in the 78704 area code. I called AT&T to report the issue (I had to travel 2 miles north of my residence to get service to make a call), and they said a fiber-optic cable was severed near Oltorf/IH 35 and

Questions

 • Network Coverage

451

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