Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (5)

Relevance

Accepted Solution

Official Solution

Closed

Check your AT&T internet speed

To Begin a Speed Test: Prepare your network to get accurate results Delete your browser’s Cache, Cookies, and Temporary Internet Files. To find out how please go here Stop all downloads, streaming, applications, or programs that may be using your Internet connection Use a wired co

Questions

154K

11

0

0

Accepted Solution

Official Solution

Troubleshoot Your Internet, Wi-Fi, Gaming & Overall Online Experience - Solutions from AT&T Community

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

Questions

320.7K

45

AT&T using deceptive marketing tactics to lure customer into commitments they DONT keep

I really just dont understand it. I mean i work so much i rarely use my internet until around what i have come to understand as peak hours. Now for awhile i thought to myself "Brandon, you ONLY have the elite service" you know 6mbps and it during the peak time so maybe thats why i am having issues w

Questions

433

5

0

0

Internet speeds slow - confirmed with att.com/speedtest

I was on the phone with at&t to check my Internet speed. I had been experiencing slow downloads on my TV with Netflix and Prime. The max download we could get was 12 mb/s. I'm subscribed to a plan that provides 25 mb/s. It fluctuated between 7 and 12 mb/s. The technical support rep agreed that was n

Questions

164

2

0

0

AT&T Fiber and EA Servers Connections

Is there some way to know what the connection status, speed/rate or routing issues is between AT&T Fiber lines and (Electronic Arts) EA Servers? I currently have AT&T Fiber Internet 1000 which should see speeds of (1 Gig Download) and (1 Gig Upload).I average about (800+/- Download) and (600+/- Uplo

Questions

371

0

0

0

Not finding what you're looking for?