We're on Internet 300. ATT's speedcheck says our download speed is 385.3. However, Speedtest.net says we're at 36.84. Huh??? I know there can be discrepancies, but this seems ridiculous. Can anyone explain this?

For the past several hours, my internet connection (1000) has been experiencing unacceptable latency spikes. See attached image. I need a person to respond. I have already run all the troubleshooters and reset the gateway numerous times. The chat bot is completely useless. We had some severe wea

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

New install 010 ONT (GPON) with BGW320. Initially the speed to gateway and internal gateway speed test showed 940MB up/down and speed to device was also 940MB up/down.  An hour later, after a reboot, the speed to gateway went down to 100 up/down but 940MB stayed for speed to device. I te

Learn the best location for your modem Did you know modem location can affect your Wi-Fi signal? The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal    Our Recommendation   Place the modem in a centralized location in your home. Ke

I've been having terrible upload speeds for the last several weeks, and ATT support can't figure out why. I have a tech coming next Friday, but I have little hope that it will solve any issue, since the issue most likely resides on ATT's network.  I've seen several other threads stating the sa

All of a sudden the download speed in the San Diego area is down to 10Mb/sec instead of 50Mb/sec. What is broken ? This is UVERSE internet 50.

I feel like I have been conned and hood winked by AT&T!  We switched last week from one carrier to ATT for directv and internet.  They promised me 75mbps  but daily speed tests have proven I am getting between 27-31 mbps.A call to technical support offered no help except a statement from the tech th

Good day. I recently upgraded my home router from an Netgear Orbi setup to the Asus ZenWiFi XT8 (2 pack + 1 pack). I had ongoing connection issues with the Orbi (dropped ethernet connections, WiFi connections dropping, etc. On the Orbi setup I had the Orbi as an Access Point behind the Arris 210-70

My promotional offer has expired. I would like to downgrade from fiber 1000 to 500 or 300. When I look online, going to fiber 300 will cost exactly the same as I now pay. How does this make sense?

Just moved to Texas and happy to be hear.  I had UVERSE before but is not available in my very rural property.  Right now all I have is a hotspot from my AT&T iPhone 8+.It's horrible, on speed test I consistently get 0.6 - 0.9 download and 2.6 - 3.3 upload.  I have two bars if I stick my phone in th

I am just sharing this here because I have learned hard lessons that might be useful to others. This topic is relevant to those who 1. Have AT&T fiber and must use their residential gateway (RGW). I am talking about the Arris, Pace, etc. sitting in your closet connecting to either the ONT dev

Just in the last month, when I connect to work VPN through netextender, our 1GB internet comes to a crawl, will be around 700up/300dn with a ping of 15ms and then connect to netextender and it will be around 5up/20dn and ping around 200+.   I have done a ton of research on forums, found some

I recently have been having large slow downs in my internet speed. I was told by an AT&T tier 2 tech that the reason is that the logs show that there are numerous "other dos attacks" hitting my IP address and thus my internet speeds are slow.  I asked him how we could fix this and he said

Hello, I have been trying to set up a new wifi mesh system to improve coverage in my house. However, the speeds I am getting from this new network are inconsistent and usually very slow. Occasionally, the speeds will rebound to where they should be, but this is infrequent and unpredictable. The cove

I have been through the ringer. About 3 months ago now I started experiencing occasional lag spikes, occurring about once every 15 minutes. My PC is hardwired through an ethernet cable. The cable is 75 ft, though the PC is only about 35 ft from the router. I have never had this sort of issue before,

What does the following diagnostic error message mean? Diagnostic Error: "WAN DHCP timeout 2 /var/log/net.log 2021-09-21T14:47:08 1 day, 8:08:19." AT&T Gateway Model BGW320-505 The above error was generated by Google Nest Wifi Support.  I am getting extremely slow speeds from the

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Repost from the Internet forum advised to post to Wireless forum instead:I have the Broadband Wireless AWB 100Mbps LTE with BFT Plan. I fully understand it's *up to* stated speeds of 100mbps.  AT&T tells me this is a symmetrical line, that the download AND upload is potentially 100mbps.&nb

I currently just got the 1GB speed in my block.  From what I know, they have the main line down by the road.  From there (a good 1,700 ft), up to my house they had to spilt the cable, because they only carried 1,000 ft rolls on their trucks.  So at the spilt I know I would lose a little speed, but a