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AT&Ts terrible crews and service

Wow, came home to a blocked driveway, a dug up yard, ran over my plants, used my hose and left a mess. No notice, no license number, nothing. Why would you act like that? Will never leave Spectrum!!!

Questions

55

5

Accepted Solution

Data Usage Warning when I have an Unlimited Plan

I have a business cellular hot spot with an unlimited data plan yet I get Data Usage Alert every week from <[email scrubbed]> telling me I am getting close to my data limit and may get throttled back. I have not experienced any 'throttling' to my knowledge however why am I getting these messag

Questions

215

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0

Accepted Solution

Download Speed Quesiton

I have been monitoring my download speed on my mac pro with "Activity Monitor" and I have noticed that my download speed never goes over 236 kb/s, not really worried about the upload. I am wondering why it does not go higher then that? when I test my internet connection it says I have 1.55 mbps do

Questions

107

3

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Data speed and network type in Italy

If I use AT&T's International Day Plan, how do I find out what data speed my IPhone 13 will be able to access on the network in Italy? Is it 3G, 4G, or 5G? Dependent on the carrier? If dependent, which carrier(s) in Italy does AT&T use? My standard monthly plan includes unlimited 5G data.

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10

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Want to upgrade to higher internet speed!!!

The tech that installed my "Max Plus" internet was amazingly helpful. He said that I could upgrade to 45Mbps speeds, but when I initiated a chat to do so the lady said that was the highest available. I contacted the tech to relay what she said and he was dumbfounded and extremely adamant about me be

Questions

323

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Horrible service in general

I switched over to att after being loyal to another service for over 10 years. The sales rep. Did his song and dance and I went with it. Boy oh boy has it been (Edited per community guidelines). I and only 3 months into this service and I have had 3 monthly bills toppling over $500 each. The sales r

Questions

54

3

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Wireless Broadband AWB 100mbps Upload Speed Limitations

Repost from the Internet forum advised to post to Wireless forum instead:I have the Broadband Wireless AWB 100Mbps LTE with BFT Plan. I fully understand it's *up to* stated speeds of 100mbps.  AT&T tells me this is a symmetrical line, that the download AND upload is potentially 100mbps.&nb

Questions

186

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fixed wireless connection drops out repeatedly

My fixed wireless connection continually and repeatedly drops out. The speed test is awful. It reveals that our speed drops off to nothing and then perks back up to normal. This does this repeatedly. This has been doing this for over 2 weeks. There is no one in customer service who understands. I ca

Questions

44

1

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ATT Routing Issue (other post deleted?)

It looks like my last post may have been deleted, I cannot find it anywhere. I seem to be having latency issues, specifically regarding Steam and CS:GO.  I used to be able to connect to official Valve servers and get anywhere from 3MS to 20MS ping.  However, about 2 months ago, I cannot get connect

Questions

750

2

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wifi extnender

I already have one wifi extender in my house that is from att. I have to pay $10 a month. If I were to buy a 3rd party extender, do I have to pay the $10 a month for that one too?

Questions

86

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iPhone 13 Not Loading ANYTHING

I have an iPhone 13 that I bought about 2 months after it released. I have had no problems until the last 2 weeks when every single website, app, or iMessage has trouble loading or sending. It's gotten so bad the "send as text message" struggles to send. I have an unlimited plan, I've switched b

Questions

70

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Copyright Infringement Tutorial

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

Questions

88

1

NO INTERNET for 7 days now and HORRIBLE internet for the past 2-3 Months with NO END IN SIGHT!

​​We have had AT&T internet and cell phone service at our home for almost 5 years and for the past 2-3 months we have had very spotty, slow and poor internet service. We would loose connection constantly, sometimes for many hours and other times, just long enough to kick my children off their sc

Questions

187

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Wifi range and signal strength

I just had fixed wireless installed in my home. The installer put it in the basement toward the middle of the house. When I checked internet speeds, I noticed the speed near the modem was over 20 Mbps Download and only 8.42 Mbps in my office (where I need the speed). Is there a repeater I can use

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96

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Several issues with new fiber line (Speed issue, router issue, WIFI issue)

We just recently moved over from Spectrum as soon as fiber was available in our area (Direct TV stream and Internet using a BGW320-505 gateway), and I'm seeing several issues. I apologize for the lengthy post. 1) I'm supposed to be seeing 1000 up and down (which I "do" on the smart home app whic

Questions

320

9

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

80

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Lousy

Lousy service, lousy customer service, lousy bill pay, inadequate personnel to serve customers appropriately, no special rates foe old folks, too many recorded messages,  AI, just plain lousy.

Questions

39

3

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Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

Questions

173

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Network speed in Germany

I am going to travel to Germany and I will most likely use the $10 per day option if and when I need some data usage.Has anyone experience what kind of a data connection I can expect in Northern Germany, e.g. Hamburg, Berlin? Will I get 3G or 4G with an AT&T SIM card and service available from like

Questions

348

2

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Smart home manager

I have tried to sign in to this from day one and haven’t ever been able too…

Questions

55

2

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