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1Gbps actually closer to 300Mbps

1Gbps services enabled by ATT, Speed to home vs internet device speed using the ATT webpage test results: Internet device speed setup:Macbook Pro laptop=>USB C adaptor=>CAT6 cable=>ATT BGW320 Gateway provided by ATT. This is proof from Gateway itself is showing that link is 1Gbps to th

Questions

69

4

0

3 bars but bad service

I have been an AT&T customer for years, but unfortunately due to my job I have to use cheap phones (because I tend to lose or break them) and I'm resigned to prepaid phones as I travel and I may be in an area where one provider is better than another for months. My data speeds are all that matte

Questions

136

12

0

Internet 1000 through Fiber direct wired connection shows ~200-300Mbps speed

Just got the Internet 1000 installed at my place. Been running speed tests to see what I am getting, and surprise, never above 300Mbps!!! This is a laptop connected to ethernet port of BGW210-700 with a Cat5e cable, no other devices are connected. Speeds are abysmal. Smarthomemanager shows 900+ at t

Questions

307

5

0

Unlimited Plus Data Speed

I grandfathered the old unlimited data plan and I currently cannot add additional lines to my plan so I would have to switch to a new plan. My concern is the data speeds of the Unlimited Plus and Choice. The Choice plan indicates the max speed of 3Mbps but under Unlimited Plus it only says "Our fast

Questions

21.8K

49

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Active wired or wireless TV receivers reduce Internet download by 5 Mbit / second ?

Is this to be expected with ATT Uverse Internet? I had Uverse installed a few days ago:Video quality exceeds the quality of SuddenLink ( Good! )Internet download speeds are *much* slower than SuddenLink's solid 50 Mbit / second ( This is expected )Each active TV receiver reduces Internet download by

Questions

1.4K

5

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Fixed Wireless Routing Issues

Why has service been so poor since December? There is nothing wrong with my router, or antenna (as confirmed by technician that came to my house). Connection to ATT runs at full speed, but from anywhere OUTSIDE of ATT's network is horrible. There is obviously a bottleneck / throttle on your end somw

Questions

164

1

0

I have the 210 modem, but many of my network devices cannot see eachother

I have AT@T Fiber, I got provided with a BWG-210 Modem/Router with Wireless, but many of my equipment cannot see each other in the network, for example My 4k 65' Vizio that is connected to the wireless is not reachable from my iPhone 11 Pro, when I try to use the VizioCast application or cast from a

Questions

101

3

0

Requesting and Paying for Buildout for Higher Speeds

We currently can only get 25mbs speeds for internet and we really need something faster. As much as I would love gig speeds I need at least 100 and something more stable. I have been unable to get ahold of anyone at AT&T to discuss if there are plans to build out in my neighborhood. Is there a w

Questions

48

1

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Increase DSL Speed

My fiance has an apartment in North Beach Miami. The only connectivity available is from AT&T and is DSL. She currently has their 3mb package and is paying $40 per month. The AT&T support representative offered the "Basic 5" package for 5mbps at a cost of $60 per month. Are you kidding me?? Tha

Questions

160

1

0

Practical speeds nowhere near "symmetric" nor consistently high for 1Gbps service

A few days ago, I engaged in a chat with ATT about my 1Gbps service. That day, speed tests indicated I was getting 58Mbps down and 150Mbps up +/- a few Mbps. I indicated I was used to practical service speeds of many hundreds Mbps up and down, and it was generally pretty symmetric. When I say many h

Questions

797

4

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Wired connection drops constantly.

So, for maybe 2-3 months now, I've been noticing an intermittent disconnect. It's most obvious when playing a game, as it will require relogging in, but it also happens when loading websites. I will get a DNS error, but upon refresh it will generally load fine. I've had the same issue in multiple ga

Questions

130

0

0

Very strange, almost opposite results with MF279 dBm and signal strength than one would expect.

I have the MF279 Homebase with AT&T and have been getting around 1.2 download and 2.5 upload speeds.  Hard to do anything online without major lag and God forbid anyone in the house is watching Netflix. I was on my way to take it to the AT&T store to get the SIM chip replaced like the technician ins

Questions

1.2K

1

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[Widespread Issue in Redwood City] Glitchy connection on router, works fine on VPN

Same issue encounter as in this post and this post Only time the internet is stable and works consistently is when I am on VPN. Speedtest.net test couldn’t run and gave a ‘socket error’ message Lot of requests just get stalled.

Questions

202

14

Unlimited Elite plan being throttled during peak times while under 100gb data cap... 0.1 to 0.2mbps down, unusable garbage AT&T!!!

I use roughly 70-120gb a month of my Unlimited Elite plan, which has a data deprioritization at 100gb. Cell service is the only internet available where I live so I'm stuck using 4g for work and entertainment.   I have not been over my 100gb cap in months and every night from 7pm to 11pm I see my sp

Questions

1.5K

2

0

Wired Roku 4 slow with BGW320

My Roku 4 is direct wired to an ethernet port on the BGW320-505. The Roku reports a download speed of 91 Mbps with very minimal bandwidth usage from other devices. Would love some tips to get this speed up to a point where I can stream live TV at full available definition.

Questions

139

2

0

Closed

Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

Questions

48

12

0

5G Speeds

The 5G speeds that I have experienced in my city, Morgan Hill, CA, are worse than 4G LTE, and frankly, very frequently the signal does not even work; it's like having no signal at all. I have an iPhone 12 Pro.

Questions

397

4

0

Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

Questions

44

1

0

New Cell Tower in Patterson CA

A few month ago there was a notice of environmental review for a new cell tower in Patterson CA. Has any progress been made on building the tower? The ATT wireless signal is pretty much non-existent at our house.  This tower will make a huge difference for our community.  Verizon and T-Mo

Questions

78

0

0

Fire stick tv

Constant error and. Disconnecting from Wi-Fi and internet

Questions

74

3

0

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