Was trying to find out Why have I been being charged what looks to be two different bills all this time. Why do I have group 1 charges? I have absolutely no group. It’s just me & always been just me since AT&T was Cingular. I feel like I’ve been scammed this whole time paying 45 a month extr

My Roku 4 is direct wired to an ethernet port on the BGW320-505. The Roku reports a download speed of 91 Mbps with very minimal bandwidth usage from other devices. Would love some tips to get this speed up to a point where I can stream live TV at full available definition.

I am experiencing issues connecting to Google hosted websites primarily, with other platforms such as Snapchat and a handful of others having issues as well while some sites have no issues. When trying to load a YouTube video on my network, it will either take noticeably long time to load or wont lo

Constant error and. Disconnecting from Wi-Fi and internet

I have been told in the past that we lived about 1000 yards too far from sub station to have U-verse. They have recently installed a new Cellular tower on the main road and looks like they have stubbed out connections on the power pole that feeds our subdivision.  I will sign up for the fastes

For the Past 3 nights starting on the 9th of Jan, after 9pm the service tanks. Download and upload speeds are very inconsistent along with pings jumping from 28 to 500 in seconds. Again this only has been happening after 9PM EST in area code 207(03903). In the morning, everything is fine up until 9p

Our bandwidth subscription is for 1Gbps. We never reach this bandwidth number (measuring at the AT&T router), but early in the morning and in the evening we are typically getting 750-800Mbps, up and down.  For the rest of the business hours though, bandwidth drops and we measure 250-300Mbp

Early today I had to factory reset my router after our service went down sometime during the night and remained down until factory resetting. I reset all the previously established ports for my Xbox as I've done multiple times in the past, but for some reason port forwarding failed to change my NAT

I recently tried using the speed test on ATT's smart home manager. I ran the test twice and each time yielded a speed of 998Mbps which is pretty close to the 1000Mbps I pay for. However, when I ran a speed test on other services, such as speedtest.net, I struggled to get a reading higher than 25Mbps

A few month ago there was a notice of environmental review for a new cell tower in Patterson CA. Has any progress been made on building the tower? The ATT wireless signal is pretty much non-existent at our house.  This tower will make a huge difference for our community.  Verizon and T-Mo

I noted when we had a "speed" issue before and the tech called in from our home that whom ever he spoke withadjusted the speed.. and did an oops when he went to 900mbps and backed it (the speed) down to 600 area...as if the speed was being throttled?One would assume no way one will get 1000mbps ...

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

I currently have no service. Bill is up to date and I have checked on the AT&T app. First it said no outages detected and now it says my area doesn’t exist.. I look online and see that several people don’t have service. It’s been this way all day today. I hope this gets situated soon because I’m

We currently can only get 25mbs speeds for internet and we really need something faster. As much as I would love gig speeds I need at least 100 and something more stable. I have been unable to get ahold of anyone at AT&T to discuss if there are plans to build out in my neighborhood. Is there a w

I have tried everything from changing my DNS to getting a new router. AT&T advertises 35 Mb/s wireless internet for the plan I have, yet, the fastest download speed I have ever ACTUALLY gotten was ~3.0 Mb/s. I do not know if there is a way to prioritize devices over another, but I game on this devic

I have AT@T Fiber, I got provided with a BWG-210 Modem/Router with Wireless, but many of my equipment cannot see each other in the network, for example My 4k 65' Vizio that is connected to the wireless is not reachable from my iPhone 11 Pro, when I try to use the VizioCast application or cast from a

Hi everyone, I've been using DSL for 10 years or so, most of the time with ATT U-verse, and I've been seeing terrible, TERRIBLE speeds over the past week or so. Nothing changed. I tried speedtest on my android phone: I get 20 Mbps Down/10 Mbps Up on LTE, and I get 10 Mbps down (expected) and 0.49 Mb

I use roughly 70-120gb a month of my Unlimited Elite plan, which has a data deprioritization at 100gb. Cell service is the only internet available where I live so I'm stuck using 4g for work and entertainment.   I have not been over my 100gb cap in months and every night from 7pm to 11pm I see my sp

A few days ago, I engaged in a chat with ATT about my 1Gbps service. That day, speed tests indicated I was getting 58Mbps down and 150Mbps up +/- a few Mbps. I indicated I was used to practical service speeds of many hundreds Mbps up and down, and it was generally pretty symmetric. When I say many h

My fiance has an apartment in North Beach Miami. The only connectivity available is from AT&T and is DSL. She currently has their 3mb package and is paying $40 per month. The AT&T support representative offered the "Basic 5" package for 5mbps at a cost of $60 per month. Are you kidding me?? Tha