A few days ago, I engaged in a chat with ATT about my 1Gbps service. That day, speed tests indicated I was getting 58Mbps down and 150Mbps up +/- a few Mbps. I indicated I was used to practical service speeds of many hundreds Mbps up and down, and it was generally pretty symmetric. When I say many h

Early today I had to factory reset my router after our service went down sometime during the night and remained down until factory resetting. I reset all the previously established ports for my Xbox as I've done multiple times in the past, but for some reason port forwarding failed to change my NAT

ActiveArmor has labeled a website that I use constantly for Phishing. So I need to remove it. The videos send you to the app. The app is supposed to give you notifications so you can override. Mine didn’t . Then that you go to Profile and there you can authorize websites and more. Mine does not do a

Hi, I am having a problem with my internet speed. I am not getting the speed I am paying for. I have ran multiple speed tests on different browsers and different computers and are well below 15 mbps. A tech came out from AT&T and swapped routers and told me that I am at max speed available for my ar

Hello! I have been trying to change my wifi ghz from 2.4ghz to 5ghz but when I go to home network wifi options it only tells me that the wifi is on 2.4ghz and their is no option to switch to 5 ghz and no wifi interface to chose from. Am i missing something or doing something wrong? thank you

Is this to be expected with ATT Uverse Internet? I had Uverse installed a few days ago:Video quality exceeds the quality of SuddenLink ( Good! )Internet download speeds are *much* slower than SuddenLink's solid 50 Mbit / second ( This is expected )Each active TV receiver reduces Internet download by

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

I pay for 1000MBPS and my speed test shows my download speeds on both my Verizon service phone and Mac laptop are 1/3 of that. When i called ATT the rep said its because i don't have ATT as my phone provider and I'm using a Mac. Suggested I either live with it, switch my cell phone provider to ATT a

I use roughly 70-120gb a month of my Unlimited Elite plan, which has a data deprioritization at 100gb. Cell service is the only internet available where I live so I'm stuck using 4g for work and entertainment.   I have not been over my 100gb cap in months and every night from 7pm to 11pm I see my sp

Well, ATT social media managers corrected my service a few months ago, and now it has dropped back down again. In fact, it has dropped lower now than it did before. The funny thing is, I am on 18, but can only get up to 12 MAX despite numerous speed tests with different services and at different tim

I pay 55 dollars a month for 18mbps and I ran an internet test and it says I only get 1mpbs I thought it was a glitch so I started to download something and it actually ended up being true. if it wasn't for lock down I would of switched to a different provider by now. I know fiber isn't available in

My Roku 4 is direct wired to an ethernet port on the BGW320-505. The Roku reports a download speed of 91 Mbps with very minimal bandwidth usage from other devices. Would love some tips to get this speed up to a point where I can stream live TV at full available definition.

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I play Call of Duty and it lets me have a clock and latency information on the screen as I play and ever since I got the fiber plan I can track in real time my packet loss which is every 15 min interval. This is very annoying to deal with and I was hoping there was a solution to this issue. I’ve tri

i do not know how many time i must reiterate, i do not use wifi. i do not use wifi. i do not use wifi. i do not use wifi. the "helpful app" could not understand that. and so, again, i state: "I DO NOT USE WIFI" the real unfortunate part was getting disconnected from the agent that was handling

We currently can only get 25mbs speeds for internet and we really need something faster. As much as I would love gig speeds I need at least 100 and something more stable. I have been unable to get ahold of anyone at AT&T to discuss if there are plans to build out in my neighborhood. Is there a w

I have AT@T Fiber, I got provided with a BWG-210 Modem/Router with Wireless, but many of my equipment cannot see each other in the network, for example My 4k 65' Vizio that is connected to the wireless is not reachable from my iPhone 11 Pro, when I try to use the VizioCast application or cast from a

I want to start by mentioning that I'm not complaining that the houses across the street (my direct opposite neighbor across the road is a mere 76ft away from my property) has access to faster speeds... 1000 Mbps is MORE than enough for my needs, I am just genuinely curious as to why this is the cas

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Does anyone else have an issue with the Wi-Fi constantly disconnecting from devices? I had the Internet 1000 plan and before that, I had Internet 300 and before that, I had Internet 100. I've had issues with my Wi-Fi disconnecting with each different plan. After getting Internet 1000, I used to get