According to my account page, I have 8GB of high speed data remaining this month but my Google Pixel 4a is only getting a speed of 0.12Mbps. My wife is on the same plan and got 13 Mbps using the same test at the same time.  Why does my account seem to be throttled.

Anyone who has recently taken the Walmart $40 25GB plan shed some light on the download and upload speed. I'm weighing between the current ATT unlimited $50 plan which seems like have priority data. Last year Walmart has clearly said it's deprioritized but that has been removed.

Yesterday I switched my ISP from Comcast to ATT. I have the 45 Mbps service. After service was installed, I did a speed test on the wifi connection and got about 17. I then tested with a direct connection and got the 44 - 45. Later in the evening, I continued to do speed tests and got as low as 1.5

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

If I go from the basic $30 Prepaid Plan to the $40 Prepaid Plan that increases my mobile data to 15 GB, how much of that 15 GB am I able to use as a mobile hotspot for my laptop before it gets cut off. It appears under the $30 plan it's 2 gb. And then it's throttled irregardless of network activity.

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

I had gigapower installed last Saturday, and already the speeds have considerably slowed on all of my devices. I live in a one bedroom apartment and the box is in my closet, so it's not like I have thick walls blocking anything.    I have run a few different speed tests and cannot get more than abou

Hi all. I have been an incredibly thrilled AT&T Fiber customer for several years.  I have never had an issue with speed or connectivity ever.  However, the past few days, this has not been the case.  My fiber speeds have been the slowest they have ever been (both upload and do

To Begin a Speed Test: Prepare your network to get accurate results Delete your browser’s Cache, Cookies, and Temporary Internet Files. To find out how please go here Stop all downloads, streaming, applications, or programs that may be using your Internet connection Use a wired co

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

I have U-verse High Speed Internet Pro up to 3 meg down, and speed test shows 3.8 down. My pageloads have always been slow (about 8 months now). Teck has been out to check and rewire - did no good. Here are my numbers from modem. Any ideas? Line State Up Up Downstream Sync Rate (kbps)  

I have a Motorola NVG510 with Internet 12 plan. Download speed is fine, but upload speed is very slow. One example is video confrencing. It sometimes doesnt work, or it's extremely low quality when sending video.I restarted my modem, reconnected wires to make sure connection is good to the wall. Tur

I have an ATT unlimited data hotspot. I live in a rural area and I only have two choices for internet services - ATT hotspot OR HughesNet Satellite services. Right now, my hotspot is pulling between 300-400 gigs of data a month. I work from home, so we run two laptops, two cell phones and one tv (st

I have my BGW320-505 setup in IP Passthrough with all Firewall rules disabled, and all wifi antena's turned off as well. I'm using the port 1/5GB with a Cat6 cable to my Asus RT-AC66U B1 set in Router mode currently with QoS disabled, and IPv6 disabled, and a few other features currently turned off.

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

Hello I have currently internet 300 with a ATT router. I see it would be cheaper for me to upgrade to internet 1000 but I do not want people to come into my home during the coronavirus pandemic.Would I need a new installation if I upgrade or is my current router enough?

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

I just upgraded ATT DSL to Uverse. I've always had 1.5 Mbs and was told it would remain that speed because I'm 11,000' form the office. When the new Uverse modem was installed, it reports 5.8Mbs coming in. When I called to try to upgrade to higher speed I'm told it's not available. The tech support

Hi, one thing up front: I am not an AT&T customer currently,  I have two questions.  A) Your computers state that my address can only get up to 18Mbps internet service.  Is that truely a hard limit, and is it because I live in a condo (Heatherwood Condo Association, Ann Arbor, MI) where there are mu

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla