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$200+ BILL DESPITE ASSURANCE OF NO CHARGES: "DID NOT INCUR ANY...USAGE...PLEASE IGNORE"
We went to Costa Rica in February 2019, leaving phones on airplane mode or used with WIFI as we had done in the past. While there, on 2/17, I received a "courtesy message" from Customer Care saying I had incurred over $100 in charges and I should "call us," giving a free phone number. I did so, an
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