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better call spam tools

Hey AT&T.  Thank you for the call protect app.  It does help somewhat, but I have another idea that I would like for you to share with the developers. Can you please also include in call protect a reverse caller id lookup feature to block spoofed calls?  So, I get a call and it gets through truecall

Questions

 • Wireless Account

293

1

0

0

Better Spam Filtering Urgently Needed!

I'm having a lot of trouble getting my various newsletters delivered. The ATT spam filter seems to pick one of them nearly every day to cast into the spam bucket. It doesn't matter how many times I go in there and tell it THIS IS NOT SPAM, it never learns. Adding to the annoyance, my various Yahoo d

Questions

 • AT&T Internet Email & Security

96

1

0

0

How to report long texts to AT&T Call Protect 7726?

Lately text scammers are getting smarter by sending very long texts to my iPhone. When I try to forward them to the AT&T Call Protect number 7726, nothing happens; i.e., there's no AT&T response to send the phone number of the offending spammer.  What can AT&T do to fix this so tha

Questions

 • Account Features

21

2

0

Business Number coming up as SpamRisk

Some of the phone numbers from our business are coming up on people's phones as SpamRisk. Is there a way to get these numbers removed from the Spam list?

Questions

 • Device Features

15

1

0

got a text for a service installation

the message saidHi this is Jimmy, AT&T technician and I received a call that you needed service installation to be at your location at 10 am tomorrow.I don't use AT&T, they asked to get ice cream with me???, and they knew my name and address

Questions

 • Data & Messaging Features, Internet Tethering

6

1

0

7726 stuck/loops around

Hi, Whenever I forward a spam text to 7726, I get the standard reply:   AT&T Free Msg: Thanks for providing us with the content of an unwanted message. Now, reply with the sender's phone number so we know who sent you this message.   But, whenever I reply with the offending pho

Questions

 • Data & Messaging Features, Internet Tethering

113

1

0

unblock/delist request being ignored

I submitted a request to have our mail servers registered/delisted/unblocked over 3 weeks ago, and the request has yet to be processed. We are a legal firm with customers at SBC Global, and our attorneys are unable to send messages to their clients. What else to do we need to do to get our request p

Questions

 • AT&T Internet Email & Security

14

5

0

Refund for spam calls and text on my AT&T PREPAID plan

I am on the 25 cents per minute prepaid plan and I am receiving spam calls and text that are being charged on my account. My question is, can I be refunded back for this?

Questions

 • Account & Usage

31

3

0

Disappearing Email

To protect myself from ATT's Yahoo Mail problems I have had to periodically throughout the day use my web browser to view what emails were on the server verses what was on my email client. Today I noticed an important email in the Trash folder of their server. Dang! So I told the server to move the

Questions

 • AT&T Internet Email & Security

499

1

0

0

AT&T Construction Notice by Employee??

Hi, Does AT&T send out people to individuals houses to inform them of construction in their neighborhood? I just had two individuals claiming to be from AT&T literally come to my house twice (4 hours apart) to notify me about construction.  The first time I didn't answer, the second ti

Questions

 • AT&T Phone Equipment

21

5

0

Can't access my HBOGo account while house-sitting bc owners also have UVerse but no HBO subscription

This has to be as infuriating as it gets for me. I'm stuck housesitting for a week and am apparently not allowed access to my HBOGo subscription because the internet I am using to access said subscription happens to be in a household that also uses ATT but doesn't have HBO, as everytime I attempt to

Questions

 • Watching U-verse TV

4.7K

14

0

0

Getting texts and calls from a stranger- using my husband's number?

I have gotten texts and calls from a stranger- using my husband's number. It shows up as a call/text from him. If I try to call or text back, it goes to whoever this person is, but then it'll suddenly stop and go to my husband like normal. How can I prevent this from happening?

Questions

 • Apple

12

1

0

Using Outlook 2013, sbcglobal account junk mail goes into inbox

I have an sbcglobal email account.  At webmail, the junk mail is in a junk folder.  But on my new computer, using Outlook 2013, that  junk mail is going into my inbox.  On my old computer, also using Outlook 2013, the junk mail went into a junk folder.  What setting have I missed to correct this?Tha

Questions

 • AT&T Internet Email & Security

132

1

0

0

SPAM mail problem

I have been getting a LOT of SPAM since at&t changed their mail client. Everytime I get a SPAM email I mark it as a SPAM and also unsubscribe from that email list but I still get emails from the same accounts. I am tired of this. What is wrong with your SPAM filter, this is NOT acceptable. I got ove

Questions

 • AT&T Internet Email & Security

396

1

0

0

Inconsistent incoming/outgoing texting using Google Voice - Google says its AT&T SPAM Filter

I am experiencing inconsistent texting issues using the paid version of Google Voice, specifically (in my experience) to iPhone users on AT&T.For instance, I may only get one of multiple texts. And picture sending and receiving sometimes works and sometimes doesn't. The latest was my friend who

Questions

 • Data & Messaging Features, Internet Tethering

43

4

0

Delisting for IP Ranges for Email Service Provider

Our IP ranges are getting blocked and we don't seem to be getting a response via the postmaster email. Is there anyway to get help with this?

Questions

 • AT&T Internet Email & Security

7

0

0

Spam Texts

Lately when I forward a spam text to 7726, I am not asked for the originating phone number. Did the system change? or do I need to be doing something different?

Questions

 • Data & Messaging Features, Internet Tethering

20

3

0

Text message solicitors

I keep getting spam text messages with links for products and services. They come in at all hours - sometimes middle of the night. Is there somewhere at AT&T that I can report them to and send the numbers? Also, is there a way to block those numbers similar to the robocall blocking feature?

Questions

 • Apple

16

1

0

AT&T Marketing SPAM EMails Can't Be Unsubscribed

4 EMails so far: "{Sanitized}, you've earned a Wireless Customer Reward" "{Sanitized}, how we're celebrating National Concert Day" "After reviewing your account, we've determined..." "That you're officially eligible for a reward. Call 877.532.9344 now." "Important AT&T Wireless account notic

Questions

 • Wireless Account

860

6

0

0

keep getting spam and Phishing messages from email address

Theres no report option and forwarding to "SPAM" doesnt work for a email address I'm allittle confused how this Is happening please advise??

Questions

 • Samsung

296

4

0

0

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